Get more and only top Google reviews from your customers. Ensure that critical voices do not share their feedback publicly. Other platforms supported.
Jippi! Public rating available sind version 1.3.
https://www.youtube.com/watch?v=xdfOA3NOQHw
To see the video above you may need to right click link and open in new tab)
Since 2021, RRatingg is the only Wordpress plugin that implements a rating funnel with a large number of interfaces to other programs. It generates more and better 5-star reviews and supports the Google Customer Survey. Connections to MyBusiness, ProvenExpert, TrustedShops and much more is available in the rating system.
More & Better REVIEWs, Ratings and 5 Stars for your business
- You have the fully automated options to ask your satisfied customers to rate and your dissatisfied customers to provide feedback.
- Your customers are automatically prompted for feedback, which means you get significantly more reviews. All that without you having to invest any time.
- Import your contacts from different platforms (Zapier, CRM, CSV,…) into the rating plugin and send them on different platforms (MyBusiness, Facebook, TrustedShops, flexible plattforms, ...).
- You will receive a clear strategy with which you will gain new ratings every day. This is how you will become a customer magnet and the top provider in your industry.
WHY OUR RATING-PLUGIN
- Better Conversion-Rate
- Better CTR
- Less trouble
- You don't have to beg for reviews
- Higher stars rating rates
HOW REVIEW GENERATION WORKS
1a Invitation
After the service has been provided, your customers are requested by e-mail to submit an internal evaluation. If a customer does not comply with this request, he can be reminded again after a period of time of your choice.
1b public feedback
Anytime your customers can click on the public funnel link to submit an internal evaluation. If a customer does not comply with this request, he is NOT reminded again after a period of time of your choice.
2a Negative feedback
After leaving negative feedback, dissatisfied customers are navigated to a form to describe their problem. This feedback remains internal and does not influence your public rating score. A reminder function is also possible here if the customer does not provide a more detailed description of the problem.
2b Positive feedback
In the next step, satisfied customers are invited to submit a public rating. There are several ways to do this, which are pointed out to the customer. There is also a reminder function here if the customer does not provide feedback.
Google Ads Stars Rating
In both cases, the Google customer survey can be conducted for Google Ads stars.
3 Result
With our system you generate an above-average evaluation score, which increases your sales and your customer proximity and sets you apart from your competitors. You can even turn negative feedback from your customers positive by systematically improving the points mentioned. In the long run, this will make it even easier for you to gain additional positive reviews that represent your company.
Free-Plan-Features
- 1 stars rating funnel
- 1 custom rating link for Facebook Reviews, Google Reviews etc.
- Form for adding contacts
- Invitation email to the rating funnel
- Control the contacts for rating invitation and feedback generation.
- Choose between 1 to 5 stars or icons, such as thumbs up/down
- 50 invitations in the first month, 10 per month thereafter
Trial & Premium-Features
- Unlimited number of rating funnels: Use different funnels for different products or services
- 2 custom rating links: for Facebook, ProvenExpert, etc.
- Bulk CSV import: import all your contacts with just a few clicks
- Interfaces / API
- Contact import for Zapier, etc.: Automatically add your contacts from different CRMs or stores to your rating funnel via interface / API & Zapier.
- Reminder emails for invitations, ratings and feedback: Achieve a higher rating rate with tag-based reminder emails.
- Contact import via interface / API: Easy installation with video tutorials
- Reminder emails with direct links to review platforms: Achieve higher review rates due to fewer clicks for the customer
- Negative feedback disables rating redirection: You can disable the rating redirection on the last page of the funnel
- Google customer reviews for stars on Google search ads: The cheapest way to add star ratings to your Google search ads
- Trusted Shops connection for store and product ratings
- In the free trial phase: 100 rating invitations (including free version), then 10 requests in the free version per month
- Premium: Unlimited review requests: invite your customers to the funnel every day and enjoy many reviews
- 5 Stars Rating Premium support
Do your support requests and ideas here in tickets please.
KB will be updated on more FAQs.
1.4.00 2024.04.16
Analytics make the funnel visible
A language per funnel open the world
No restrictions so "All can vote"
- Added: Analytics which are counting in the free version and shown in the pay version.
- Added: Language per Funnel. Funnel frontend language stays in its language when site or user language is changed.
To change the funnel language, switch to the language you like in current user or general settings and create a new funnel.
- Deactivated by default and added as option: IP tracking
"Now all can rate." See inside plugin under "contacts/feedback" the new "settings" tab why we did this step so "Now all can rate." and enable it if you like.
- Added: New plans that allow unlimited funnels and websites, all shown in the new pricing inside the plugin.
- Updated: Freemius SDK update
1.3.02 2024.02.26
Public rating now possible
https://www.youtube.com/watch?v=xdfOA3NOQHw
To see the video above you may need to right click link and open in new tab)
- No email invitation needed and no reminders sent ;-)
- Just link to the rratingg funnel page and user can give anonymous ratting and feedback.
- Thanks a lot Eduard for the paid improvements and the creative ideas.
- Disabled on current funnels. Tick enable public rating and have both invitation and publish.
- On new funnels by default enabled.
further changes
- Fixed: security issues thanks patchstack
- Added spanish, french.
- Updated german and english
1.2.67 2024.02.03
- Updated: Activate your license also in the free version and get all features.
No need to install the premium version. You can got back to the free plugin version for faster updates.
Soon plugin update with more features by Eduard.
1.2.66 2024.01.26
- Updated: Descriptions by Eduard
1.2.65 2024.01.04
1.2.64 2024.01.04
1.2.63 2023.07.14
1.2.62 2023.03.22
All update please
FINAL FREEMIUS SDK UPDATE
- Fix: Fatal error: Uncaught Error: Call to undefined method Freemius_Api_WordPress::RemoteRequest()
For details see: https://github.com/Freemius/wordpress-sdk/releases/tag/2.5.5
Cause: Other plugin developer use a customized SDK
Background: Freemius handling opt-ins, licenses, analytics, affiliation, ...
Successful, full of 5 star reviews and sustainable 2023
1.2.60 + 1.2.61 2023.03.17
Freemius SDK update
- Updated Freemius: for better handling of opt-in, license, analytics, affiliation, updates, ...
- Fix: Freemius activate the premium version when "Sorry, you are not allowed to access this page." shown.
- improving connection
- Stopp connection test on plugin activation
- Create Affiliation inside the plugin is working again
- Please join and earn % on new customer including renewals
1.2.58 + 1.2.59 2023.01.28
Successful and sustainable 2023
- Added: Responsive email template
Benefits: Nice on mobile, too ;-)
- Added: Check if cron email sending stuck and try to rerun it
Benefits: Get sent notifications even when got stuck
- Added: Flush permalink rules
Benefits: Ensure pages are shown
- Updated: Freemius SDK for free trial and license handling
1.2.57 2022.08.20
- Fixed: Fix background processes issue (By Vlad, Thank you very much)
Benefits: On CSV file import the second email notification was not sent.
Sorry about the delay in fixing. Thanks Martin for your patients.
Please when contact shows "Sending in background"
To get the stucked reminders sent:
Save contact and Delete and reimport manually or by CSV
Sorry for the trouble
1.2.56 2022.05.08
- Fixed: Fix funnels settings template issue (By Vlad)
1.2.55 2022.05.04
- Fixed: Backend style issue (workaround)
1.2.54 2022.03.27
- Fix more sql queries
- Remove: Phpcs:ignore
- Improved: Prepare some sql requests
Benefits: More security
- Updated: Freemius SDK 2.5 RC2
Benefits: Better license handling
1.2.53 2022.03.19
- Added: Used phpsniffer for more WP coding standards
1.2.52 2022.03.12
- Added: Security escaping (Thank you Vlad lead developer from Ukraine)
1.2.51 2022.03.12
- Fixed: Security issues with a used library
1.2.50 2022.02.21
- Tested: WP 5.9 Compatible
1.2.49 2022.01.13
- Fixed: Issue with theme icons, loading our styles now only on RRatinGG pages. (Thanks Patel for bring this to our attention and thanks Vlad for deliver a solution.)
Please be sure to clean cache after updating plugin.
1.2.48 2021.12.11
1.2.47 2021.12.10
- Added: Status 'sending' to prevent send email twice while background mailing
Solved: When importing contacts from CSV and background service is running this could lead to a multiple sending of reminder mails. (Thank you Martin S. again)
1.2.46 2021.11.30
- Updated: German language file (Thank you Martin S.)
- 7-> 14 days trial
1.2.45 2021.11.02
- Fixed: Disabled invitation email
In case you auto import contacts the first email was not sent.
- Added: Replace double http in email body
In case you added two times http(s) when using placeholder, plugin will remove one, to still have a valid link.
- Updated german language (Thank you Martin)
- Added new description and screenshots (Thank you Martin and team)
1.2.43 - 1.2.44 2021.10.23
- Fixed: Prevent firefox from blocking popup
- Added: Show notification if email disabled
Benefits: When data source is web hook, it shows message when notification is disabled.
- Use site locale for Google my business link
Benefits: It now shows the right language* Added: Hide funnels (Noindex) from search engines and wordpress search
Benefits: So site will not be shown in google search results.
1.2.42 2021.10.06
- hook rewrite rules to another action
Benefit: Less usage of the permalink button needed.* default logo paddings, update default content
Benefit: Nice look by default
1.2.42 2021.10.06
- Initial release on WP.org, Jippi you can now easy get star rating on your business.