Aarambha Case Management

Aarambha Case Management allows website visitors to submit inquiries through a front-end form, including file attachments, and receive automated email notifications as their case status changes. Administrators manage cases, update statuses, and customize email templates from the WordPress dashboard. Customer Features

• Submit inquiries through a front-end form
• Attach files to a submitted case
• Receive automated email updates when the case status changes

Administrator Features

• View and manage all submitted cases from the WordPress dashboard
• Update case status (e.g. Pending, In Progress, Resolved)
• Manage and download customer-submitted attachments
• Customize the email templates sent to customers

Displaying the Case Submission Form Add the following shortcode to any page or post where you want the submission form to appear: [aarambha_case_management_form] [REPLACE with your actual shortcode/block name — see note below]

1. Install the plugin either via the WordPress.org plugin directory or by uploading the plugin files to the /wp-content/plugins/ directory.
2. Activate the plugin through the 'Plugins' menu in WordPress.
3. Go to Aarambha Case Management → Settings in your WordPress dashboard to configure the notification email address and email templates.
4. Add the [aarambha_case_management_form] shortcode to any page to display the case submission form to visitors.

Automatic installation Log in to your WordPress dashboard, go to Plugins → Add New, and search for "Aarambha Case Management." Once found, click Install Now, then Activate. Manual installation Download the plugin and upload it to your server via FTP. See the WordPress Codex guide to managing plugins for detailed steps. Updating The plugin supports WordPress's built-in automatic updates. As with any update, we recommend backing up your site beforehand.