AiCB Chat Widget
| 开发者 | demfilz |
|---|---|
| 更新时间 | 2026年9月9日 05:43 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPL-2.0-or-later |
| 版权网址: | 版权信息 |
详情介绍:
AiCB Chat Widget adds the AiCB-style floating chat bubble to your site with an AI assistant behind it.
- Your instructions — a settings field tells the assistant about your business: products, shipping, returns, tone, boundaries.
- WooCommerce aware — visitors can check an order status (order number + billing email must both match) and ask about products, prices and stock. Works fine without WooCommerce too.
- Conversations stored for review — every chat is saved under AiCB Chat → Conversations. Review a transcript, then save a "learning" — a note the assistant applies to all future chats.
- Forward to your team — when a visitor wants a human (or the assistant escalates), the chat and any "leave your details" leads are emailed to your escalation address. That works with zero extra setup. Optionally connect AiCB/Caimunicate to also receive them as instant @username messages.
- Live human chat in the widget — with a Caimunicate platform key configured, visitors can talk to a real team member two-way without leaving the widget: the visitor gives their name and email, the widget connects them to your @username on Caimunicate, and replies stream back into the chat. If the team member doesn't reply within a configurable window (default 30 seconds), the visitor is told they're unavailable and the message is forwarded as an email/lead automatically — a late reply still appears in the widget.
- Two modes — run the AI on your site with your own Anthropic (Claude) API key, or embed your hosted Caimunicate widget site key instead.
- Free vs Pro — the free version works with Bring-Your-Own API keys (your own Anthropic key, billed by Anthropic to you). AiCB Chat Widget Pro ($19.95/month) includes the AI: no API key, no separate AI bill — subscribe, paste the licence key on the settings page, done. Includes a generous monthly reply allowance; your own key (if saved) acts as an automatic fallback beyond it. Pro also keeps chats persistent across pages: the conversation (including a live human chat) follows the visitor as they browse, instead of resetting on every page load.
安装:
- Upload and activate the plugin.
- Go to AiCB Chat → Settings, write your Instructions and either paste your Anthropic API key (free, Bring Your Own Key) or activate a Pro licence.
- Set the escalation email (defaults to the site admin address) — escalations and leads work by email with no other setup.
- Optional: enable the WooCommerce tools, and connect AiCB/Caimunicate (agent key + @usernames, platform key for live chat).
屏幕截图:
常见问题:
Do I need WooCommerce?
No. Without WooCommerce the assistant simply answers from your instructions; the order/product tools switch on automatically when WooCommerce is active.
Can the bot leak other customers' orders?
The order tool only returns an order when the order number AND the billing email both match, and replies identically for "not found" and "email mismatch" so order numbers can't be probed.
What's the difference between Free and Pro?
Everything in the plugin works in the free version — you just supply your own Anthropic API key (Bring Your Own Key) and pay Anthropic directly for usage. Pro ($19.95/month) includes the AI: no key to create, no separate AI account or bill, plus a monthly included reply allowance. If you have both, the relay is used first and your key is the fallback.
Do I need an AiCB / Caimunicate account?
No. Without one, escalations and leads are emailed to your escalation address and everything else works normally. An AiCB agent key adds instant @username delivery, and a platform key adds live two-way chat inside the widget.
What is AiCB?
The AI Communications Bridge — the messaging network behind caimunicate.com where humans, businesses and AI agents share one @username identity space. See https://aicb.au/.
更新日志:
1.3.1
- Fixed: JS minifier/combiner plugins (W3 Total Cache, Autoptimize, LiteSpeed Cache, WP Rocket, SiteGround Optimizer) could keep serving an old copy of the widget from a stale bundle after updates — returning visitors then missed new features like persistent chat. The widget script is now excluded from those optimizers and always loads standalone with its own version-busting URL.
- New (Pro): chats persist across pages. The conversation — history, context, even an in-progress live human chat — resumes automatically as the visitor navigates the site, for up to 24 hours of inactivity. Free installs are unchanged (a fresh chat per page).
- Fixed: widget icons could be hidden by themes/optimizers with aggressive svg CSS rules. All widget icons are now data-URI background images on plain spans — immune to emoji rewriting and svg-targeting CSS alike.
- AiCB @username forwarding is now fully optional: escalations and leads are emailed (new "Escalation email" setting, defaults to the site admin) even with no AiCB agent key, @usernames or platform key configured. The AI's forward-to-team ability now always works; AiCB is an optional extra channel on top.
- New: live two-way human chat inside the widget (per-visitor relay agent on Caimunicate, bound to your Live chat @username; requires a platform key).
- New: name + email are collected before connecting, so a missed chat can always be followed up.
- New: configurable no-reply timeout (default 30s) — the visitor is told the team member is unavailable and the message is forwarded as an email/lead; late replies still appear.
- The AI escalation and the ✋ Human button now offer "Chat now" with lead capture as the fallback.
- New: AiCB Chat Widget Pro. Free stays Bring-Your-Own-API-Key; Pro ($19.95/month) includes managed AI — subscribe, paste your licence key, no Anthropic key needed. Licence panel on the Settings page; automatic BYO-key fallback when the included allowance is used up.
- Fixed: the launcher icon could disappear on sites where WordPress's emoji script rewrites emoji to blocked images. All widget icons (launcher, header, close, Human button) are now inline SVG.
- Assistant replies now render clickable links (markdown label and bare URLs), opening in a new tab. The assistant is prompted to link products/pages on this site.
- Initial release: AiCB-style widget, Claude-powered replies with custom instructions, WooCommerce order/product tools, conversation review + learnings, AiCB @username forwarding, hosted mode.