AICOSO Click to Chat

AICOSO Click to Chat adds WhatsApp click-to-chat buttons to WooCommerce so customers can contact your store while browsing products or moving through the shopping journey. Add WhatsApp buttons to product pages, shop and category listings, cart, checkout, and thank-you pages, or keep a floating chat button available for general customer questions. Messages can include useful WooCommerce context such as product names, prices, URLs, selected variations, cart information, and order details. You can also configure multiple WhatsApp numbers, assign numbers to products or categories, add buttons with shortcodes, control where buttons appear, and review recorded button clicks in the analytics dashboard. What does AICOSO Click to Chat do? AICOSO Click to Chat connects WooCommerce pages with WhatsApp using click-to-chat links. When a visitor selects a configured WhatsApp button, the plugin opens WhatsApp with the relevant number and a pre-filled message based on your settings. This can help with common store conversations such as:

• Product questions before purchase
• Requests for additional product information
• Questions about available product variations
• Cart-related questions
• Checkout assistance
• Order-related conversations
• General customer support

The plugin uses click-to-chat links rather than acting as a WhatsApp inbox inside WordPress. WooCommerce WhatsApp Button Placements Choose where customers can access your WhatsApp contact button. Supported placement areas include:

• Single WooCommerce product pages
• WooCommerce shop and category listings
• Cart page
• Checkout page
• Thank-you / order confirmation page
• Floating button for site-wide access

Single product pages include multiple placement choices so the button can be positioned around important product information and purchase actions. Product-Specific WhatsApp Messages Give customers a faster way to start a product conversation with useful context already included. Product message templates can include information such as:

• Product name
• Product price
• Product URL

This helps identify which WooCommerce product a customer is asking about without requiring the customer to manually copy product information into the conversation. WooCommerce Variable Product Support For variable WooCommerce products, AICOSO Click to Chat can include selected variation details in the WhatsApp message. This is useful when customers need information about a particular size, color, or other configured product variation. Cart and Checkout Messages AICOSO Click to Chat can generate contextual messages for WooCommerce cart and checkout workflows. Cart-related messages can include information such as:

• Cart items
• Cart subtotal
• Cart total

This gives the store additional context when a customer starts a WhatsApp conversation about the products currently in the cart. Order and Thank-You Page Messages The plugin can also provide WhatsApp contact options on the WooCommerce thank-you page. Order-related message templates can include information such as:

• Order number
• Order date
• Order items

This can help customers start a conversation about an order without manually entering basic order information. Multiple WhatsApp Numbers Configure multiple WhatsApp numbers for different store conversations. You can:

• Add multiple WhatsApp numbers
• Set a default number for general inquiries
• Assign specific numbers to individual products
• Assign numbers to product categories

This can be useful when different products, product groups, departments, or contacts should receive different inquiries. Customizable WhatsApp Messages Create pre-filled messages for different WooCommerce contexts. Instead of using the same generic text everywhere, messages can be configured for scenarios such as:

• Product inquiries
• Product variations
• Shop or category pages
• Cart and checkout
• Order confirmation

Contextual messages make it easier to identify what the customer was viewing when the conversation started. Floating WhatsApp Button Display a floating WhatsApp button so visitors can start a conversation without first navigating to a dedicated contact page. Configure the floating button position and appearance from the plugin settings. Button Customization Customize the WhatsApp buttons to better fit your store layout and visual design. Available configuration includes button placement and appearance options provided through the plugin settings. Display and Exclusion Rules Control where Click to Chat buttons appear. Buttons can be excluded based on supported content such as:

• Products
• Product categories
• Product tags
• Pages

This allows WhatsApp contact options to appear where they are useful without requiring the same button visibility throughout every part of the site. WhatsApp Shortcodes Use shortcodes when you need to place a Click to Chat button in a specific WordPress content area. Basic button: [ctc_chat_button] Button for a specific WooCommerce product: [ctc_chat_button product_id="123"] Button with custom text: [ctc_chat_button text="Contact us about this product"] Shortcodes provide an additional placement option alongside the automatic WooCommerce and floating-button settings. Click Analytics AICOSO Click to Chat records configured WhatsApp button clicks for reporting in the WordPress admin area. The analytics dashboard can review click activity across:

• All configured numbers
• One selected configured WhatsApp number
• Unattributed historical or fallback clicks

Click analytics represent recorded button interactions. They do not represent completed WhatsApp conversations, confirmed orders, or completed sales. Mobile and Desktop Click to Chat On supported mobile devices, selecting a WhatsApp button can open the WhatsApp application. On desktop environments, visitors can continue using the available WhatsApp desktop or web experience according to their device and WhatsApp configuration. Regular WhatsApp and WhatsApp Business The plugin uses standard WhatsApp click-to-chat links. A WhatsApp Business API account is not required for the basic click-to-chat functionality described in this plugin.

Install from WordPress

1. Go to Plugins > Add New in your WordPress dashboard.
2. Search for "AICOSO Click to Chat".
3. Click Install Now.
4. Activate the plugin.
5. Open the Click to Chat settings.
6. Add your WhatsApp number in the required international format.
7. Configure button placement, messages, appearance, and other available settings.
8. Test the button on both mobile and desktop before publishing changes.

Manual Installation

1. Download the plugin ZIP file.
2. Go to Plugins > Add New > Upload Plugin.
3. Upload the ZIP file.
4. Click Install Now.
5. Activate AICOSO Click to Chat.
6. Open the Click to Chat settings and configure your contact number and button options.

FTP Installation

1. Extract the plugin ZIP file.
2. Upload the aicoso-click-to-chat folder to /wp-content/plugins/.
3. Activate the plugin from the WordPress Plugins screen.
4. Open Click to Chat settings and complete the configuration.

1.1.0

• WP and WC update

1.0.2

• Added analytics filtering for all numbers, an individual configured number, or unattributed clicks.
• Added safe fallback behavior when a selected configured number is removed.
• Improved analytics dashboard usability, KPI help text, notices, comparison labels, preset handling, unavailable-data states, chart presentation, and responsive behavior.
• Preserved existing Click to Chat settings during plugin updates and initialized only missing defaults.
• Improved WordPress Plugin Check compliance, release packaging, development tooling, line-ending consistency, and translation template generation.

1.0.1

• Updated compatibility with current WordPress and WooCommerce releases at the time of release.

1.0.0

• Initial release.