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Aisk – AI Powered Chatbot | Support Assistant | Support Bot | Live Chat

开发者 aisk
zrshishir
ahmmedsabbirbd
更新时间 2025年7月10日 12:08
PHP版本: 7.4 及以上
WordPress版本: 6.8
版权: GPLv2 or later
版权网址: 版权信息

标签

customer support woocommerce live chat chatbot live support

下载

2.0.4 2.0.5 2.0.6 2.0.1 2.0.2 2.0.7 2.0.3 2.0.0 1.1.4 1.1.5 1.1.6 1.1.7

详情介绍:

Aisk is a revolutionary AI-powered WhatsApp & Telegram supported chatbot designed specifically for WooCommerce stores and WordPress websites. Say goodbye to repetitive support tickets and hello to automated, intelligent customer service that works around the clock. 🚀 Why Choose AISK? 🛍️ WooCommerce Integration AISK is built from the ground up for WooCommerce stores: 🚀 Key Features ✨ Automated Responses, No Delays. Ever. Answer customer questions instantly 24/7 through your website, WhatsApp, and Telegram using your existing content. Aisk handles routine inquiries automatically across all channels, eliminating wait times and preventing abandoned carts, with seamless handoff to your team when needed. 🛒 Smart Product Recommendations That Convert When customers describe what they want, Aisk instantly suggests matching products with images and purchase links, increasing conversions and order values through personalized recommendations. 📦 Order Tracking Made Effortless Customers check order status, shipping updates, and tracking information themselves through your website, WhatsApp or Telegram after quick verification, reducing support inquiries by 90%. 📱 WhatsApp & Telegram Integration Turn the world's most popular messaging platforms into your 24/7 sales and support channels. With Aisk's messaging integrations, customers can browse products, check order status, and get instant support using the apps they already check dozens of times daily. 🔄 Complete Omnichannel Support Unify your website, WhatsApp, and Telegram conversations in a single dashboard. This ensures consistent responses across channels, eliminates communication silos, and provides your team complete visibility of customer interactions from every source. 📚 Unlimited Knowledge Sources Import knowledge from: 🤝 Seamless Human Handoff with Form Integration When AI reaches its limits, Aisk.chat offers support information or creates tickets through its shortcode support. Integrate any contact form plugin directly within the chat interface and connect to your existing CRM system or help desk software without additional costs. ⚙️ Installation Getting started with Aisk.chat is quick and easy:
  1. Install & Activate Download Aisk from the WordPress repository or upload the ZIP file. Go to Plugins → Add New → Upload, then "Install Now" and "Activate." Find Aisk in your WordPress dashboard menu.
  2. Set up Aisk and OpenAI Key Enter your API keys in Aisk settings. Connect your OpenAI account to power AI conversations and your Aisk authentication key to activate all features. Our wizard guides you through obtaining and connecting these keys.
  3. Generate Smart Knowledge Base Let Aisk learn about your business by generating embeddings from your website content. Click "Generate Embeddings" and Aisk will process your pages, posts, and products to create an intelligent knowledge base for accurate customer responses.
🛠️ Development Aisk.chat is built using modern web technologies and build tools. The source code is available in the src/ directory of the plugin. Build Requirements: 📈 Results You Can Expect 📞 Support If you have any questions or need assistance, please visit our support forum or contact us directly. 📝 License This project is licensed under the GPL-2.0+ License - see the LICENSE file for details. 🔌 External Services This plugin connects to several external services to provide its functionality. Here's a detailed breakdown of each service and how it's used:

安装:

  1. Upload the plugin files to the /wp-content/plugins/aisk-ai-chat directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the 'Plugins' screen in WordPress
  3. Use the Settings->Aisk screen to configure the plugin
  4. Enter your OpenAI API key in the settings
  5. Generate embeddings to create your AI knowledge base
  6. Configure WhatsApp and Telegram integrations (optional)

屏幕截图:

  • Admin dashboard
  • Settings panel
  • WhatsApp integration
  • Telegram integration
  • Product recommendations
  • Order tracking
  • PDF processing
  • Analytics dashboard
  • Customization options
  • Knowledge base management
  • Integration settings
  • Support ticket creation

升级注意事项:

2.0.7 Improved: Update readme.txt to streamline feature descriptions and remove outdated sections 2.0.6 Improved: After updating "Contact Information & Custom Content," notify user to regenerate embedding. Fix: Excluded Post/Page feature not working. 2.0.5 Fix: Incognito mode chatbot support 2.0.4 Update documentation on readme 2.0.3 Improved error exception message to make clear about the error. 2.0.2 This is a maintenance release with version number updates. If you're using version 2.0.1, this update is optional. IMPORTANT: This release removes the OpenAI API key from requests to classify intent. 2.0.1 This update improves Composer dependency handling and plugin initialization. Includes enhanced error logging, more robust activation process, and fixes for admin menu visibility issues. Recommended update for all installations. 2.0.0 Major update with performance improvements for PDF processing and content handling. Includes optimized memory management, advanced caching, and improved text extraction. Better error handling and resource management for large files. 1.2.3 Improves time limit management by replacing set_time_limit() with WordPress filters. Enhances compatibility with strict PHP settings and improves reliability of long-running operations. 1.2.2 This update fixes missing version parameters in style registrations, improving asset caching and loading reliability. No action required for existing installations. 1.2.1 This update removes the PDF queue handler system and simplifies the PDF processing workflow. The changes include cleanup of backend code, improved frontend component organization, and verification of PDF functionality. No action required for existing installations. 1.2.0 This update ensures all date/time fields are stored and displayed consistently in UTC and the user's local timezone, fixing issues with inconsistent times across different servers. Update to 1.2.0 for robust, reliable date/time handling in all environments. 1.1.9 Added support for general inquiries, improved intent classification, and enhanced business info responses. Improved PDF queue, error handling, and admin UI. Fixed linter errors and greeting message display issue. 1.1.8 This release reverts the PDF processing UI to a simpler, more reliable flow. If you previously used background polling/status for PDFs, please note this is no longer present. No data loss will occur. 1.1.7 Major improvements to URL processing, error handling, and timezone support. Enhanced content extraction capabilities and optimized database performance. Various UI/UX improvements and accessibility fixes. 1.1.4 Refactor uninstall script to simplify table drop query syntax. Refactor WhatsApp handler for improved logging and code clarity. Updated the from_number assignment to remove the 'whatsapp:' prefix for better compatibility. 1.1.3 Updated whatsapp chat, telegram and time zone of the main chatbot. 1.1.2 Added user-facing message when no subordinate URLs can be embedded (due to bot protection, caching, or JavaScript rendering) 1.1.1 Updated WooCommerce integration to include Enhanced Content Discovery 1.1.0 New features added to AISK - enhance content discovery and processing 1.0.0 Initial release of AISK - start automating your WooCommerce customer support today!

常见问题:

How much does Aisk.chat cost?

Aisk.chat is completely free of costs. Use Aisk at full fledge without any limitation as there are no Free or Paid plan. All features are open for everyone without any limit. You don't need to have any credit card to start using Aisk.chat. It's because we don't run it on our server. The only thing you will need is the Keys from OpenAI to generate Embedding and answers.

Do I need OpenAI keys to use Aisk.chat?

Yes, Aisk.chat requires an OpenAI API key to function. This is because we leverage OpenAI's powerful language models to provide intelligent responses to customer inquiries. You'll need to create an OpenAI account and obtain an API key, which you'll enter in the Aisk dashboard during setup. This approach gives you direct ownership of your AI usage and data while allowing us to provide advanced AI capabilities. We provide step-by-step guidance on obtaining and configuring your OpenAI key during the setup process.

Can I train Aisk from my own knowledge base?

Absolutely. Aisk is designed to learn from your specific business content. During setup, the "Generate Embeddings" process analyzes your website pages, product descriptions, FAQs, and other content to create a customized knowledge base. This ensures the chatbot provides accurate, relevant answers based on your unique business information. You can update this knowledge base anytime you add new content to your site by regenerating embeddings.

Can I add external sites, PDFs, or content as a knowledge base?

Yes, Aisk supports importing external content to enhance its knowledge base. You can add PDFs, documents, external website content, and custom text sources through the "External Knowledge" section in the dashboard. This feature is particularly useful for adding training manuals, detailed product specifications, or support documentation that isn't published on your main website. All imported content is processed and made searchable for the AI to reference when answering customer questions.

What happens when the AI can't answer a customer's question?

If there is any scenario when Aisk couldn't find any answer in the provided knowledge or products, it will offer support information or ask if you would like to create a support ticket. Thus Aisk behaves super friendly when it comes to customer satisfaction and ease.

Will Aisk work with my existing WooCommerce store?

Yes, Aisk is built specifically for WooCommerce integration. It can access your product catalog, pricing, inventory status, and order information to provide accurate responses to customer inquiries. The chatbot can suggest products based on customer descriptions, help with checkout questions, and provide order tracking information automatically. Simply activate the WooCommerce integration in the Aisk settings panel.

更新日志:

2.0.7 2.0.6 2.0.5 2.0.4 2.0.3 2.0.2 2.0.1 2.0.0 1.2.3 1.2.2 1.2.1 1.2.0 1.1.9 Added support for general inquiries, improved intent classification, and enhanced business info responses. Improved PDF queue, error handling, and admin UI. Fixed linter errors and greeting message display issue. 1.1.8 1.1.7 1.1.4 1.1.3 1.1.2 1.1.1 1.0.0