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aserva AI Chat Widget

开发者 aserva1
更新时间 2026年4月29日 08:16
PHP版本: 7.4 及以上
WordPress版本: 6.9
版权: GPLv2 or later
版权网址: 版权信息

标签

customer support woocommerce live chat helpdesk ai chatbot

下载

1.0.0

详情介绍:

aserva AI Chat Widget adds an AI-powered customer support chat widget to your WordPress site and WooCommerce store. The plugin connects your site to aserva, syncs useful WooCommerce and WordPress support context, and lets aserva answer common customer questions from your store knowledge. When the AI is unsure, conversations can be escalated to your aserva inbox. Free store scan before setup Before installing, you can scan your public store pages for visible support leaks, missing policy inputs, order-status gaps, product-confidence gaps, and cart-recovery opportunities: https://aserva.io/scan?platform=woocommerce The scan is evidence-based and maps gaps to aserva playbooks. It does not require an account. Built for WooCommerce merchants Fast setup Install the plugin, connect your aserva account, and enable the widget. The setup wizard supports dashboard-assisted connection and manual API key setup. Human handoff aserva is designed for safe automation. Questions that need review can be escalated instead of forcing the AI to guess. Requirements

安装:

From WordPress.org
  1. In your WordPress admin, go to Plugins > Add New.
  2. Search for "aserva AI Chat Widget".
  3. Install and activate the plugin.
  4. Open the aserva menu in wp-admin.
  5. Connect your aserva account or enter your Organization ID and API key manually.
  6. Visit your storefront and confirm the chat widget appears.
  7. Optional: scan your store at https://aserva.io/scan?platform=woocommerce to identify the first support playbook to enable.
Manual upload
  1. Download the plugin ZIP.
  2. Upload it from Plugins > Add New > Upload Plugin.
  3. Activate the plugin.
  4. Open aserva in wp-admin and complete setup.

升级注意事项:

1.0.0 Initial WordPress.org release.

常见问题:

Do I need WooCommerce?

No. The chat widget can run on a standard WordPress site. WooCommerce enables deeper ecommerce context such as order updates, customer order history, refunds, reviews, subscriptions, and abandoned cart events.

Does this plugin require an aserva account?

Yes. The plugin is a connector between WordPress and the aserva AI customer support service.

Does the plugin send data to an external service?

Yes. The plugin connects to aserva to power the chat widget, inbox, AI responses, and ecommerce support workflows. See the "Privacy Policy and External Services" section below for details.

Will the widget block page loading?

No. The widget script is loaded asynchronously from your configured aserva app URL so it does not block the initial page render.

What happens if aserva cannot answer a question?

The conversation can be escalated to the aserva inbox for human review.

Does aserva handle refund or return approvals for me?

No. The plugin can sync refund events and capture return or refund requests for review, but merchant-controlled actions should be reviewed in aserva before they are approved.

Can I disable the widget?

Yes. Go to aserva in wp-admin and disable the chat widget from the settings page.

更新日志:

1.0.0