B1st Wordpress Ticket System -- WordPress 插件

开发者	egyfirst m2a
更新时间	2014年10月27日 01:24
捐献地址:	去捐款
PHP版本:	3.5.1 及以上
WordPress版本:	4.0.0

Your search for the ideal ticket system plugin has come to an end. We offer a product that is not only easy-to-use but is constantly developing to help you meet your changing needs. We offer you the control, protection, and flexibility that you and your company desire and deserve. Give our product a try, and you will never want to try another ticket system plugins again. Visit our plugin homepage [vimeo http://vimeo.com/92929696] Friendly User Interface B1st Wordpress Ticket System comes in a Friendly User Interface.You will find it so easy to navigate and learn as you navigate through, without even the need to experiment with the help files. Spam Detection & Prevention B1ST Wordpress Ticket System prevents spam by using 2 layers of authentication.

The first prevention layer by enabling reCAPTCHA to stop bot messages.
The second layer by integrating A.kis.met, the best automated spam killer that actually gets better as it learns.

Virus Protection B1st Wordpress Ticket System makes use of OPSWAT Metascan API to scan any files attached to customers messages; thus ensuring it is clean and not infected by any virus or malware that may damage your server security. Why Multi-Scanning? No single anti-malware engine is perfect 100% of the time. Using multiple engines to scan for threats allows you to take advantage of the strengths of each individual engine. Multiple Products. B1st Wordpress Ticket System allows a customer to send his inquiry to the proper product department support team; thus, if you have multiple products, each message will be sent to the proper department. Multiple Divisions & Departments B1st Wordpress Ticket System allows a customer to send his inquiry to the proper department, whether it is the sales, support, billing, affiliation, participation, or whatever department you define in the admin panel. Uploads & Attachment B1st Wordpress Ticket System allows your customers to attach files to their messages.But do not worry; you are still safe thanks to OPSWAT Metascan API. These attachments will be scanned using 30+ online virus & malware engines. Rest assured, you are in the safe hands. Messages Filter & Search [vimeo http://vimeo.com/92929693] From a frontend perspective, messages can be delivered to special divisions and special products with a specific priority. On the other hand, from a backend perspective, messages can be filtered by divisions, products, and priorities; even more, they can be searched by email and ticket number. Multiple Admins Roles B1st Wordpress Ticket System allows you set up your admin roles. You can authorize who can close or delete messages, while allowing someone else to only close them, or you may not authorize him to close or delete messages, but just to reply to thmem. Email Integration No matter what your email provider is, B1st Wordpress Ticket System will allow you to receive your emails directly to your PHP Ticket System message board.PHP Ticket System can be integrated to receive any Gmail account, Yahoo accounts, or Horrde accounts. Horde is available at all shared hosting providers that use cpanel or plesk as their control panel; in fact, almost all web hosting providers do. Even more, B1st Wordpress Ticket System will prioritize your received messages according to their original priority when they were sent to your email account. As a double-spam protection, these messages will be scanned by A.Kis.Met API in addition to the detection methods used by your email provider, e.g.,Gmail. And finally, if these messages have any attachments, they will be scanned for any virus or malware by OPSWAT Metascan API. Advanced FAQ system Add as many questions as you like accompanied with their answers ans attach then to a specific product. Insert shortcode [faq] in any Post/Page to show the FAQ there. When you have multiple products you can use the shortcode to show FAQs related to a specific product rather than all products using the filter parameter [faq product="my product"] where "my product" is your product name. Several FAQs Views

Show All Insert shortcode [faq] in any Post/Page to show the FAQ there.
Show FAQs for a Specific Product Insert shortcode [faq product="my product"] in any Post/Page, where "my product" is your product name.
Show FAQs Initially Expanded Two views are available (1) collapsed, the default and (2) expanded. To show FAQs initial expanded use the following code: [faq product="my product" collapsed="false"] where "my product" is your product name.

Canned Response System From your message board you can always reply to messages using the Advanced Canned Message System, B1st uses. Just click the Faq button to pop-up a window with all stored answer to select from and insert directly to your reply with just a button-click. Advanced Rating System Allow your users to rate customer replies using this advanced rating system accompanied with rich rating statistics for each admin. Twitter Notification B1st Wordpress Ticket System integrates with Twitter API to send you message notifications using your twitter direct message; thus, you be aware of each new issue that comes to your message board. Autoresponder B1st Wordpress Ticket System can be configured to respond automatically to each message received on your message board; thus, customers make sure their messages are delivered to you. Additionally, you may leave them a message when they should receive a reply from you and your teams work hours & days off. Several Styles B1st Wordpress Ticket System comes with 3 built-in styles for your frontend & backend in addition to the capability to create any new styles of yours with no limit. Fully Customizable & Configurable B1st Wordpress Ticket System is fully customized.You can choose your themes & styles, define which fields to appear on a customer contact form, and which spam method to use. You can even define which color your reCATCHA will appear in. All this and more.That is why you should try it yourself. Database Backup & Restore Are you worried about your customers messages and what accidents may happen to your server. Do not worry, B1st Wordpress Ticket System allows you to generate backup of your messages database, as many as you wish to, with a push of a button. Multiple Layouts The frontend of our B1st Wordpress Ticket System comes in two layouts; the landscape layout and the portrait layout.That is, you can integrate the most suitable layout to appear on your contactus pages. Elegant Message Board Our B1st Wordpress Ticket System message board has an easy to use interface. It shows a message meta-data, enables you to control message by replying to it, closing the issue, or even deleting it. Globally Recognized Avatar Show you and your customers grAvatar next to each message and their replies; that makes sense. Thus, you are a globally recognized avatar. Message Statistics B1st Wordpress Ticket System gives you clear insight about your messages breakdown according to a messages state and its priority. Portable Configuration XML File Do you know that B1st Wordpress Ticket System saves all configuration in one XML file, which means you can share configuration between multiple websites of your owns by just coping this xml file. No Registration Needed Do you know that B1st Wordpress Ticket System does not ask your customers to register to send you a messages or even to follow up their issues, all messages session are generated using unique secret IDs. Easy To Translate All text are included in only one .po language file which you can easily edit to translate the plugin in your locale. Even more you can define which language to use for the backend and which to offer to your users in the frontend. Initially it comes supporting English & Arabic, but you can add your language with ease.

Make sure that these folders have permission of 777