| 开发者 | backpilot |
|---|---|
| 更新时间 | 2026年9月7日 19:34 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
It's chat, but not a canned-answers chatbot. Backpilot is an AI shopping assistant grounded in your live catalog — it searches real products, checks stock and prices, fills the cart, and knows the page your shopper is on. When your store doesn't have something, it says so instead of making things up.
Yes. The concierge is a self-contained launcher and panel that floats above your pages — it doesn't touch your theme's markup, styles, or layout, and works the same on block and classic themes.
The storefront loads one small asynchronous script, and only on pages where the concierge is enabled. Beyond the launcher button, nothing loads until a shopper opens the chat. If Backpilot is ever unreachable, your store is unaffected — the concierge simply doesn't appear.
Nothing is sent until you click Connect in plugin settings. After that, Backpilot reads your public product data through the standard WooCommerce Store API — the same data any visitor's browser can read. Shoppers' payment details are never involved: checkout runs on your own site, as always.
Instantly. One checkbox in plugin settings removes the concierge from every page of your storefront. Deleting the plugin disconnects your shop and removes every setting it stored; data held by the service is deleted within 90 days of disconnecting — sooner on request at privacy@backpilot.ai.
The concierge follows your storefront's language, and shoppers can chat in their own. The plugin's admin pages are in English, with French, Spanish, German, Italian, Polish, Dutch and Ukrainian translations arriving as language packs via translate.wordpress.org.
Start with the docs — setup, settings reference, plan mechanics, troubleshooting. Beyond that: contact us at support@backpilot.ai or through the contact form.