Since 19 June 2026, EU Directive 2023/2673 (in France, article L.221-21 of the Consumer Code) requires online distance-selling sites to display a
withdrawal button that lets consumers exercise their right of withdrawal directly online.
This plugin adds that button to
any WordPress site (with or without WooCommerce),
without any code.
Accessible to every consumer, no login required. The button is public and present on every page: a consumer can withdraw even if they ordered as a guest (without an account). A button restricted to a logged-in account area does not meet the legal requirement of accessibility "by any consumer".
Beyond the button: the proof. Most solutions just place a button. With a BackToMe subscription, each request is sealed with a
timestamped proof, verifiable by an independent third party, that actually protects you in case of a dispute or an inspection, unlike a record merely stored inside your own site, which remains editable.
What the plugin does
- Displays the withdrawal button on every public page of your site.
- Public button, accessible without login (guest customers included).
- No code to paste: just connect your BackToMe site.
- Automatic acknowledgement of receipt to the consumer (8 languages) via the BackToMe service.
- Timestamped archival and a tracking dashboard on backtome.fr.
Compatibility
Works on any WordPress site. Compatible with
WooCommerce stores as well as WordPress sites without WooCommerce.
Pricing & free trial
The plugin is free. Displaying the compliant button requires a BackToMe plan (the button, the acknowledgement of receipt and the timestamped, third-party proof are provided by the service). Start with a
7-day free trial: a card is required to start,
€0 is charged today, and the first payment only happens on day 7 unless you cancel — in one click, at any time. You are also covered by a
30-day money-back guarantee. After the trial: €25 excl. VAT / month per site (or €250 / year), no commitment.
- Install and activate the plugin.
- In WordPress: Settings → BackToMe.
- Click "Connecter à BackToMe": in one click your BackToMe account is created (or connected) and this site is linked automatically, with no identifier to copy.
- The button appears on the public pages of your site.
Alternative (manual entry). If you prefer, create an account and a site on
https://backtome.fr, copy the
site identifier, then paste it under
Settings → BackToMe ("Or enter the site identifier manually") and save.