Review Customers, Prevent Friendly Fraud, and Protect Your E-Commerce Business
Protect your business from chargeback fraud and return fraud with BadActors. Our merchant-powered fraud detection system flags high-risk orders before they cost you money. When customers abuse chargebacks or return policies, share fraud reports with our network. We\'ll alert you when they order from you, giving you the power to protect your business.
How it Works
- When a customer commits chargeback fraud or return fraud, document the incident directly from your order page. Your fraud report helps protect merchants across our network.
- Our system automatically scans every new order against our fraud database, flagging customers with verified fraud reports from other merchants.
- Get instant alerts on high-risk orders. Require signature confirmation, add insurance, or cancel suspicious orders. You stay in control.
- Upload the plugin files to
/wp-content/plugins/badactorsio/ or install through the WordPress plugins screen
- Activate the plugin through the \'Plugins\' screen in WordPress
- Ensure WooCommerce and Action Scheduler are installed and active
- Visit badactors.io and register for a free account
- Navigate to WooCommerce > BadActors.io and enter your new credentials
== Frequently Asked Questions ==
Does this plugin require WooCommerce?
Yes, this plugin requires WooCommerce to be installed and active.
What are the requirements for this plugin?
- WordPress 5.0 or higher
- WooCommerce 7.0 or higher
- PHP 7.4 or higher
- Action Scheduler (included with WooCommerce)
- BadActors.io API account
Is this plugin compatible with HPOS (High-Performance Order Storage)?
Yes, this plugin is fully compatible with WooCommerce's High-Performance Order Storage (HPOS).
How do I get a
BadActors.io API account?
Visit
https://badactors.io to create an account and get your API credentials.
Does this plugin modify my orders?
No, this plugin only reads order data and stores fraud review information in the order meta table. It does not modify your WooCommerce orders.