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Knowledge Base documentation & wiki plugin - BasePress Docs

开发者 codesavory
freemius
wpamitkumar
更新时间 2024年10月16日 19:58
捐献地址: 去捐款
PHP版本: 5.7 及以上
WordPress版本: 6.6.1
版权: GPLv2 or later
版权网址: 版权信息

标签

documents documentation knowledge base wiki docs

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详情介绍:

Best Knowledge Base, Docs and Wiki plugin for WordPress Create a knowledgebase that provides support even when you're not around 🤩. A reliable knowledge base is the cornerstone of any knowledge management strategy. It improves customer service and provides better self-servicing docs, giving customers easy access to instant answers 24/7. As a result support cost is greatly reduced. BasePress allows you to organise documentation for clients and employees. Build as many independent knowledge bases as you need to document your products or services out of the box. This knowledgebase plugin is straightforward to use, thanks to its clear and simple administration tools that integrate seamlessly in the WordPress admin area. There are three themes to choose from with easy customization and colour branding, and for the coders, full customization via templates. Check detailed BasePress Documentation. ✔ What makes BasePress the right tool for your business? This is a Lite version of our Premium plugin that we wanted to share with the WordPress community. It has all the features you need to create your fully functional knowledge base and nothing less. ✔ MAIN FEATURES If you need some extra features for you and your customers consider upgrading to the Premium version and get access to these extra benefits: 🏆 PREMIUM FEATURES See our knowledge base & live demo WHAT CAN YOU USE BASEPRESS FOR Want to unlock the advanced features? Upgrade to our Pro version Support & Product Documentation Easily create & manage documentation. Reduce support tickets and scale your customer support. This powerful yet simple knowledgebase plugin works with any theme. Loved BasePress plugin? Please leave a plugin review on WordPress.

安装:

  1. Upload the plugin files to the /wp-content/plugins/plugin-name directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the 'Plugins' screen in WordPress.
  3. Follow the Setup Wizard or the steps below
  4. Create a page and add the shortcode [basepress] to that page.
  5. Go to BasePress->Settings->General and select the page you just created on 'Knowledge Base page'.
  6. Select 'Single Knowledge Base Mode' if you just need a single knowledge base skipping the knoledge bases selection page.
  7. Start creating your first Knowledge Base and sections.
  8. Add your articles.

屏幕截图:

  • Search-bar with live results
  • Easy to use admin tools

常见问题:

I don't need multiple Knowledge Bases can I still use it as standard knowledge base?

Yes. You just need to enable the 'Single Knowledge Base mode' in the settings and it would work as a standard Knowledge Base. You still need to create a Knowledge Base under Knowledge Base->Manage KBs before adding sections and articles.

Can I customize the look of the knowledge base?

Yes of course. There a few ways to do it depending on your needs:

  1. Simple modifications are possible via css on your theme stylesheet.
  2. You can customize the look by creating a child theme of one of the default themes that comes with the plugin.
  3. Build your own theme using HTML, CSS and functions made available by BasePress to easily access the knowledge base content.

I get 404 pages in the knowledge base

A 404 page will appear if any of the following cases is true:

  1. You haven't selected the main page containing the shortcode in the General settings.
  2. You haven't created any Knowledge Base yet.
  3. You haven't created any section yet.
  4. You haven't selected any Knowledge Base or section for the articles.
  5. You have changed the slug of the page with the shortcode. In this case just go to WP Settings->Permalinks and just click 'Save Changes'.

My knowledge base page is empty

For the knowledge base to appear you needs at least a Knowledge Base a Section and an article ready. Knowledge Bases or sections without any article are not displayed by default.

Can I upgrade to the Premium version and keep my content?

Yes. You can use the free version and build your knowledge base as long as you like. If you then decide to upgrade to get all Premium features you can do it directly from within the plugin. All your content will remain intact. New features might not be anabled after upgrade. Just go to BasePress->Settings and activate the ones you need.

Is this a limited version?

No. You get a fully functional plugin with no restrictions. You can create unlimited knowledge bases, sections and articles.

Can I use BasePress in my language?

BasePress is fully translatable via .pot files which you can find inside the plugin folder under languages. If you need a multilingual knowledge base than consider upgrading to our Premium version for WPML compatibility. = Is BasePress a good alternative to other Documentation plugins? If you are looking for best documentation plugin, BasePress is good alternative to any other knowledge base, wiki or documentation plugins out there. If you are considering other alternatives like BetterDocs / Better Docs, Echo Knowledge Base, weDocs, WP Knowledgebase, Easy Docs, Knowledge Base Maker, Knowledge Base CPT, Very Simple Knowledge Base, DocsPress, Simple Documentation, Documentor etc., give BasePress a try and you will realize BasePress is best among them all.

Can I get support for this plugin?

If you need help getting BasePress to work or you have found a bug, please open a support ticket from the plugin's menu. Customers of our Premium Version get full priority support for a year from the date of purchase.

更新日志:

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