Better Chat Support for Messenger
| 开发者 |
ThemeAtelier
themeatelier faysal61 shshakib2001 tamimaziz |
|---|---|
| 更新时间 | 2026年11月9日 21:41 |
| PHP版本: | 7.0 及以上 |
| WordPress版本: | 7.1.4 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
Better Chat Support for Messenger is a free WordPress plugin that adds a Facebook Messenger chat button to your website. Visitors click the floating chat bubble and start a conversation with you on Messenger in just a few clicks — no coding required.
Turn website visitors into conversations: when someone is browsing your products or services and has a question, they can message you instantly through the floating bubble or any of the call-to-action buttons included in the plugin. You get pre-filled messages with dynamic variables, a name-and-message lead form, a guided setup wizard, a live admin preview, customizable buttons, availability control based on your timezone, offline messaging, and a built-in analytics dashboard — all in the free version.
👁️Plugin Demo | 🚀Pro Version | 👩🏼💻Support | 🌟Rate this plugin
安装:
From WordPress Dashboard (recommended)
- Go to Plugins > Add New in your WordPress admin.
- Search for Better Chat Support for Messenger.
- Click Install Now, then Activate.
- Download the plugin
.zipfile. - Go to Plugins > Add New > Upload Plugin and upload the
.zipfile, or extract and upload the plugin folder to/wp-content/plugins/via FTP. - Go to Plugins and click Activate next to Better Chat Support for Messenger.
- Go to Messenger > Floating Chat in your WordPress admin menu.
- Enter your Facebook Page ID in the General tab.
- Set your agent name, photo, subtitle, and greeting message.
- Configure availability hours and timezone if needed.
- Choose a bubble layout, position, animation, and theme style.
- Click Save — the chat bubble will appear on your site immediately.
- Visit Messenger > Dashboard to monitor visitors, views, conversions, and leads.
屏幕截图:
![Shortcodes — choose a button style and copy a ready-made `[better_chat_support]` shortcode for any post, page, or widget, with every available attribute listed.](https://cdn.jsdelivr.net/wp/better-chat-support/assets/screenshot-7.png)
常见问题:
Where do I get support?
You can reach us through these channels: WordPress Plugin Directory || Support Ticket || Facebook Page
How do I add the chat bubble to my site?
After activating the plugin, go to Messenger > Floating Chat in your WordPress admin. Enter your Facebook Page ID, choose a chat layout, set your agent details, and save. The bubble will appear automatically on your site.
Where do I find my Facebook Page ID?
You can find your Page ID in your Facebook Page settings under "About", or by using a Facebook Page ID lookup tool. Enter the ID (numbers only) in the plugin’s Floating Chat settings.
Can I add more than one agent?
Yes. Multiple agents with a list or grid layout can be added in the premium version.
Can I use the chat button in a specific location on a page?
Yes. Use the shortcode [mcs_messenger], the Gutenberg block, or the Elementor widget to place a Messenger button anywhere on your page or post.
What shortcode attributes are available?
The shortcode supports: style, photo, background, hover_background, text_color, icon_color, border, border_radius, padding, top_label, main_label, online, offline, fbid, visibility, sizes, timezone, and per-day availability (sunday through saturday).
Can I show or hide the bubble on specific pages?
Yes. The visibility option lets you display the bubble everywhere or restrict it to specific pages, posts, or post types.
Can I control the bubble’s position on the screen?
Yes. You can choose from bottom-right, bottom-left, right-middle, and left-middle positions, with pixel-level offset control for each. Independent positioning settings are available for desktop, tablet, and mobile.
Is this plugin GDPR compatible?
Yes. The plugin does not save any personal data by default and does not use cookies. You also have an option to show a GDPR compliance notice with a checkbox so users can consent before chatting.
Does the plugin track analytics?
Yes. Starting from v2.1.0, the plugin includes a built-in analytics system that tracks visitors, widget views, and conversions. The dashboard shows a performance trendline chart and a device breakdown (desktop, mobile, other), along with country and browser statistics — no third-party analytics service required.
What is the Leads feature?
When a visitor submits their information through the name/message form on the chat bubble, it is saved as a lead. You can view, filter, and delete leads from the Messenger > Dashboard > Leads page in the admin area.
Can I customize the look of the bubble?
Yes. You can choose between Flat and Custom theme styles, pick from 13+ bubble animations, set custom primary and secondary colors, control the bubble icon, tooltip, agent avatar (custom photo or initials), header close button, and add your own CSS.
Can I set my availability hours?
Yes. You can configure available hours for each day of the week, set your timezone, and choose what message to show visitors when you are offline.
Is it translation ready?
Yes. The plugin is fully translation ready. If your language is not available, you can translate it using any translation plugin or the standard WordPress .po/.mo workflow.
Can I add custom CSS or JavaScript?
Yes. The plugin has a dedicated Advanced settings tab where you can add custom CSS and custom JavaScript that load only when the chat widget is active.
Will my data be deleted if I uninstall the plugin?
That depends on your settings. The plugin has a "Clean up data on deletion" option in the Advanced tab. When enabled, all plugin data is removed from the database upon uninstallation.
更新日志:
2.6.3 – 7 November, 2026
- Fixed: The current time in the chat box now always shows two digits for minutes and seconds (16:02:05 instead of 16:2:5).
- Fixed: The "Agent Photo Type" help text now says that Default shows initials from the agent name, not a built-in photo.
- Improved: New screenshots of the chat box, the admin panel with Live Preview, and the admin dark mode.
- Improved: Analytics tracking is much lighter. The browser now collects a page's events and sends them together a few seconds after the page loads, instead of one request per event; a click through to Messenger is sent straight away. The server stores each batch with a single database query.
- Improved: The analytics dashboard loads in one request instead of four and reads daily totals instead of every individual event. New visits from today appear as soon as you reload the dashboard, and it shows when the numbers were last updated.
- Improved: Daily totals are built in the background. After updating, earlier analytics are rolled up automatically, and the dashboard shows a notice until that finishes.
- Improved: Removed four database indexes on the analytics table that no report used, and added one on the event date. Saving events is faster and the table is smaller.
- New: "Analytics Data Retention" setting (Settings → Advanced). Individual events older than the chosen period (default 90 days) are deleted in small batches in the background. Daily totals are kept, so reports for older dates keep working.
- New: "Track Logged-in Editors" setting, off by default. Visits from admins, editors and authors are no longer counted unless you turn it on.
- New: Search engine crawlers, uptime monitors and automated browsers are no longer counted.
- Security: The tracking endpoint now only accepts requests from your own site with a valid site token, limits each visitor to 60 requests a minute, and caps the events per request.
- Developer: New WP-CLI command
wp bcs-analytics(status, migrate, aggregate, cleanup). New filters:better_chat_support_analytics_rate_limit,better_chat_support_analytics_global_rate_limit,better_chat_support_analytics_client_key,better_chat_support_analytics_allowed_hosts,better_chat_support_analytics_is_bot.
- New: Message variables for the Message From Agent field. An "Insert variable" picker adds dynamic values with a searchable list that explains each one.
- Improved: Updated frontend asset versioning for stylesheets and scripts to ensure proper cache invalidation.
- Improved: The plugin now passes the WordPress.org Plugin Check with no errors or code warnings. Output is escaped throughout, request values are sanitized, and database queries are prepared.
- Improved: The Help page shows plugin icons provided by the WordPress.org API instead of loading hard-coded remote images.
- Improved: The review notice now links to the WordPress.org reviews page without pre-selecting a rating.
- Improved: Translations are loaded by WordPress itself, as they are for every plugin hosted on WordPress.org.
- Fixed: Analytics date ranges no longer shift if another plugin changes PHP's default time zone.
- Fixed: The Messenger Button block now declares block API version 3, as WordPress 7.0's iframed editor expects.
- Fixed: The default shortcode labels were registered under the wrong text domain, so they could not be translated.
- Update: Minimum WordPress version is now 5.7, which the plugin already needed.
- Update: Admin redesigned to match the ThemeAtelier plugin family (Chat Help, Domain For Sale, Darkify) — neutral colour palette, pill-style top navigation with version shown under the logo, and Settings moved to a gear icon.
- Update: Floating Chat and Settings pages now use a full-width layout with a sticky section sidebar (with a Get Help link) and a sticky toolbar holding Live Preview, Save and a menu for Reset.
- Update: Settings are grouped into titled cards, with each field's help text shown directly under its title instead of in a hover tooltip.
- Update: Modern controls throughout — toggle switches, segmented option buttons, visual bubble-position picker, card-style layout presets, checkboxes and inputs.
- Update: Pro features are now marked with a clear "PRO" badge and shown as read-only previews.
- Update: Redesigned Dashboard stat cards and Shortcodes page.
- Improved: A confirmation message now appears after settings are saved.
- Improved: Dashboard charts and tables reflow properly on tablet and mobile screens.
- Fixed: Button Size, Notification Number and Open/Close Transition Effect options now appear in the correct order.
- Fixed: Preview images for a few field help hints (agent photo, close icon, button border) were not loading.
- Fixed: Availability time picker and the Quick Setup wizard are now readable in dark mode.
- Removed: WordPress admin footer text and the Live Demo / Open Docs links from field descriptions on the plugin's admin screens.
- Added: Default agent avatar now shows the agent's initials instead of the plugin's built-in placeholder photo when the Agent Photo Type is set to "Default". "Custom" and "None" work as before.
- Added: Show Close Icon option for the chat box header — adds a small × button so visitors can close the popup without clicking the floating bubble again.
- Fixed: When Better Chat Support for Messenger and ChatHelp were both active with their bubbles set to the same side, the two floating bubbles sat on top of each other and both chat boxes could be open at once. The bubbles now stack automatically, and opening one chat box closes and hides the other so the popups no longer overlap.
- Fixed: PHP 8.1+ deprecation notice ("Automatic conversion of false to array") raised by the database upgrade routine on sites where the settings option had never been saved.
- New: Admin live preview on the Floating Chat page — see your unsaved settings rendered by the real frontend code, with Desktop and Mobile viewports, a full-screen view and one-click refresh.
- Update: Complete admin UI/UX refresh — the settings pages now use a sectioned card layout with a collapsible section rail, a sticky top bar, and consistent spacing throughout.
- Update: Rebuilt colour fields — every colour control now opens a full picker (saturation area, hue and opacity sliders, preset swatches, eyedropper) and accepts HEX, RGB(A) and HSL(A) values.
- Improved: Dropdowns no longer lock the page while open, open above or below depending on available space, and stay scrollable with long option lists.
- Fixed: Dark mode is now applied across every admin screen, including the dashboard charts, availability schedule and all form fields.
- Fixed: The admin no longer flashes light for a moment before dark mode is applied on page load.
- New: Finishing the setup wizard now auto-selects the "Single Agent" chat experience so your floating chat is ready to show right away.
- Improved: The onboarding newsletter opt-in now prefills your admin email, making it easier to subscribe.
- New: First-run setup wizard on the Floating Chat page — an animated, chat-style onboarding that collects your Facebook ID, agent name, and agent message to get the Messenger chat live in under a minute.
- Fixed: PHP warning "preg_match_all(): Unknown modifier 'b'" triggered by the Help page reviews on some servers.
- Update: Complete admin panel redesign — migrated from Codestar Framework to React-based architecture
- Update: Improved overall user experience and performance of admin dashboard
- Update: Removed full-page reload issue — admin navigation now works with React Router (no reload on menu click)
- Update: Enhanced UI responsiveness and smoother navigation between Dashboard, Settings, Floating Chat, Shortcode, and Help pages
- Improved: All previously unstable or partially working options are now fully functional
- Improved: Better state management across admin settings
- Improved: Faster and more stable admin interactions
- Improved: Overall plugin UX consistency across all settings pages
- Fixed: Admin menu navigation reload issue (now fully SPA-based using React Router)
- Fixed: Several settings/options not working properly in previous Codestar version
- Fixed: UI inconsistency and broken behavior in older admin components
- Fixed: Improved handling of configuration changes without page reload
- Fixed: Stability issues in multiple admin settings fields
- Fixed: Conversion tracking for Gutenberg block, shortcode, and Elementor widget button clicks.
- Added: React-powered admin Dashboard as the new main plugin page.
- Added: Analytics system to track visitors, widget views, and conversions with date range filtering.
- Added: Analytics trend line chart showing visitors, views, and conversions over time.
- Added: Country and browser detection for analytics tracking.
- Added: Frontend tracking script injected automatically to capture widget interactions.
- Updated: Plugin main menu page now renders via React for a modern SPA experience.
- Updated: Plugin admin menu renamed to "Messenger".
- Updated: Floating Chat settings moved to a dedicated submenu page.
- Added: Theme Style option to choose different chat bubble designs (e.g., Flat and Custom styles).
- Added: Display Notification Icon option to show or hide the notification icon in the interface.
- Added: New “Simple Button” floating layout.
- Updated: Completely redesigned admin panel for improved usability.
- Updated: Refined option titles and descriptions for better clarity.
- Updated: Enhanced Gutenberg block settings and controls.
- Updated: Improved Elementor widget options and customization.
- Added: Floating Chat Layout field.
- Improved: Option dependency logic.
- Tested up to: WordPress 7.0.
- Added: Custom CSS and JavaScrip option under setting to the Advance tag.
- Added: More bubble position.
- Added: Visibility option for bubble.
- Fixed: Agent availability issue.
- Fixed: Device visibility issue.
- Update: Moved Clean-up Data on Deletion setting to the Advance tab.
- Removed: Appsero integration.
- Update: Some codebase.
- Added: Data clean-up option on deletion.
- Added: Enable/disable option for the floating chat feature.
- Added: New shortcode attributes: background, visibility, size, and rounded corners.
- Fixed: Codebase refactored for improved stability and maintainability.
- Updated: Verified compatibility with the latest WordPress release.
- Updated: Verified compatibility with the latest PHP version.
- Tested: WordPress 6.9 compatibility.
- Updated: Ensured all data is properly sanitized, validated, and escaped.
- Tested: WordPress 6.8.3 compatibility.
- Update: Improved some codebase
- Added: Conditional check for photo display — if no photo is set, it won’t show a blank image.
- Fixed: Button CSS issues when using various animation styles.
- Updated: Plugin markup across different scenarios to ensure better compatibility with all types of themes.
- Update: Plugin menu name to 'Messenger' for better useablity.
- Update: Recommanded plugins.
- Update: Upgrade to pro plugin menu.
- Fixed: Timezone issues.
- Added: Position control option.
- Tested: WordPress 6.8 compatibility.
- Fix: The translation-related warning with WP 6.8.
- Updted: Some codebase.
- Tested: WordPress 6.8 compatibility.
- Added: Plugin help page.
- Updated: Plugin readme content. 1.2.11
- TESTED: WordPress 6.7.1 compatibility. 1.2.10
- TESTED: WordPress 6.7 compatibility.
- Added: Some translation strings.
- Fixed: Some eccaping issues.
- Fixed: Preview issue for agent photo
- Tested: WordPress 6.6.2
- Submenu hidden from admin side menu.
- Admin top bar menu hidden
- Nav style added as Inline.
- Change plugin display name
- Added compatibility with latest WordPress 6.3
- Initial release