Better Chat Support for Messenger

You can reach us through these channels: WordPress Plugin Directory || Support Ticket || Facebook Page

After activating the plugin, go to Messenger > Floating Chat in your WordPress admin. Enter your Facebook Page ID, choose a chat layout, set your agent details, and save. The bubble will appear automatically on your site.

You can find your Page ID in your Facebook Page settings under "About", or by using a Facebook Page ID lookup tool. Enter the ID (numbers only) in the plugin’s Floating Chat settings.

Yes. Multiple agents with a list or grid layout can be added in the premium version.

Yes. Use the shortcode [mcs_messenger], the Gutenberg block, or the Elementor widget to place a Messenger button anywhere on your page or post.

The shortcode supports: style, photo, background, hover_background, text_color, icon_color, border, border_radius, padding, top_label, main_label, online, offline, fbid, visibility, sizes, timezone, and per-day availability (sunday through saturday).

Yes. The visibility option lets you display the bubble everywhere or restrict it to specific pages, posts, or post types.

Yes. You can choose from bottom-right, bottom-left, right-middle, and left-middle positions, with pixel-level offset control for each. Independent positioning settings are available for desktop, tablet, and mobile.

Yes. The plugin does not save any personal data by default and does not use cookies. You also have an option to show a GDPR compliance notice with a checkbox so users can consent before chatting.

Yes. Starting from v2.1.0, the plugin includes a built-in analytics system that tracks visitors, widget views, and conversions. The dashboard shows a performance trendline chart and a device breakdown (desktop, mobile, other), along with country and browser statistics — no third-party analytics service required.

When a visitor submits their information through the name/message form on the chat bubble, it is saved as a lead. You can view, filter, and delete leads from the Messenger > Dashboard > Leads page in the admin area.

Yes. You can choose between Flat and Custom theme styles, pick from 13+ bubble animations, set custom primary and secondary colors, control the bubble icon, tooltip, and add your own CSS.

Yes. You can configure available hours for each day of the week, set your timezone, and choose what message to show visitors when you are offline.

Yes. The plugin is fully translation ready. If your language is not available, you can translate it using any translation plugin or the standard WordPress .po/.mo workflow.

Yes. The plugin has a dedicated Advanced settings tab where you can add custom CSS and custom JavaScript that load only when the chat widget is active.

That depends on your settings. The plugin has a "Clean up data on deletion" option in the Advanced tab. When enabled, all plugin data is removed from the database upon uninstallation.