Branching Software Order Fraud Protection for WooCommerce

Yes, automatically. This plugin is the actively maintained, security-hardened successor to the discontinued Woo Manage Fraud Orders plugin (closed on WordPress.org in October 2024 due to a security issue). It uses the same settings and database structure, so when you deactivate the old plugin and activate this one, all your existing blacklists, whitelists, settings, and block logs appear immediately, with no migration or re-entry needed.

• Navigate to WooCommerce → Settings → Fraud Protection → Blacklisted Data and remove the customer's details from the blacklists.
• Navigate to Fraud Protection → Fraud Attempt Logs and remove the customer's entries from the fraud attempt logs.
• Or whitelist the customer under WooCommerce → Settings → Fraud Protection → Whitelist so they bypass all checks.

Yes. This feature is available from version 2.1.0.

Yes, absolutely. This feature is available from version 2.4.0. You can enter the wildcard entry without an asterisk (*). E.g. If you put "john", It will block orders from every email containing the string "john", john@gmail.com, john@yahoo.com, johndoe@anyhting.com, avfjohndev@anything.com and so on.

The full syntax for block by address is, “Street address 1, Address 2, City, State, ZIPCODE, Country” Also, the partial address can also be used. For example, “Springfield, US” will block every order in every city named Springfield in the US; Likewise, “90210” will block all orders to that zip code. Similarly, “Springfield, IL” will block all the orders from an address in a city named “Springfield” in the state “Illinois”. “Springfield” will block every order from “Springfield”. “IL” will block every order from the state “IL”. “US” will block orders from country “United States” and so on. So, the very simple rule is, you can create any combination of address fields “Street address 1, Address 2, City, State, ZIPCODE, Country” separated by a comma as needed.

There are three ways to blacklist a customer. First, open the order edit page, choose "Blacklist order" in the "Order actions" section and update the order; it will add the customer's details to the blacklists. Second, navigate to WooCommerce → Settings → Fraud Protection → Blacklisted Data, where you can manually edit the lists of blocked names, phones, emails, email domains, IP addresses, and addresses. Third, select multiple orders on the orders list page and use the bulk "Blacklist" action.

Yes, There is. Wildcard must be in the format of "%address%"; enclosed by "%". For example; If you put the "%Springfield%" as a wildcard rule for address, It will block the order if there is any match of "Springfield" within any of the customer's address(Street address, address line 2, city etc.)

Yes, there is. But this auto system will be in action only for those payment gateways which authorizes the payment details and charge instantly (Electronic Check, Credit Card) etc.

Let us take an example of Electronic check payment gateway. When customer successfully validates the payment fields like "Route Number", "Account Number" & "Check Number" fields, those values will be sent for authorizing. If Bank couldn't authorize those customer details, the woo commerce will mark the order as "Failed". Then, same customer may try to create the multiple number of "Failed" orders. This plugin will track that behavior and blacklist the customer from future checkout.

Yes, absolutely. You can either edit the lists under WooCommerce → Settings → Fraud Protection → Blacklisted Data, or do it from the order edit page with the "Remove from Blacklist" order action.

Yes, absolutely. You can choose multiple order statuses in the settings, and this is completely compatible with WooCommerce Order Status Manager.

Yes. From version 2.3.0, you can whitelist payment gateways and specific users. You can use either an email address or a WP user ID.