2ConnectMe - Video Chat, Screen Share & Stripe Payments

Stop just chatting. Start solving problems, securing data, and getting paid. 2ConnectMe transforms your WordPress website from a static layout into a powerful, interactive digital office. It is the definitive, all-in-one plugin engineered specifically to combine real-time customer engagement, interactive remote support tools, and strict data compliance with the ability to automatically charge for your billable time. [youtube https://youtu.be/XnjSiZZDGuQ] Whether you are an independent professional, clinical therapist, online tutor, corporate lawyer, or IT helpdesk agency, 2ConnectMe provides the ultimate virtual storefront to connect with your customers as if you were in the same room. [youtube https://youtu.be/SCs7lP_Bqy0] 🎁 Get Started with a Generous Free Plan Forget limited trials or surprise credit card requirements. Our Free Tier Account gives you a fully functional "GENERAL" consultation room forever, featuring: ✅ Unlimited Agents & Teams: Scale your customer response operations at zero extra software cost. ✅ Unlimited Websites: Deploy your secure chat widgets across multiple WordPress domains. ✅ Unlimited Screen Sharing, Voice & Video Calls (limited 40 minutes for each session and 500 sessions per year) ✅ No credit card required to start 🔒 Bank-Grade Legal Compliance & Privacy Built-In Operating a modern digital practice or helpdesk demands premium privacy guardrails. 2ConnectMe is built from the ground up to fulfill the most stringent international regulations:

• 100% Local Device Storage Safeguard
• Protect sensitive data from server breaches. Save all live text transcripts, audio tracks, and HD video session recordings safely onto your local device storage, completely avoiding cloud exposure risks.
• US HIPAA Compliance Ready
• Fully equips healthcare practitioners, psychologists, and counselors with advanced access permissions, end-to-end media encryption, and mandatory system audit logs.
• HK PDPO Compliance Ready
• Perfectly structures private local clinics, doctors, and legal teams to fully satisfy the Hong Kong Personal Data (Privacy) Ordinance with localized data handling rules.

💡 Why Top Professionals Choose 2ConnectMe? Unlike basic chat plugins, 2ConnectMe is built for action. Here’s what makes it different:

• Automate Your Income via Stripe
• Perfect for online classes, legal advice, or paid tech support. Pre-authorize your consultation rates (fixed fee or minute-by-minute tracking) via Stripe. The plugin monitors session duration and charges the client's card automatically the moment the room closes. No more chasing late invoices!
• Interactive Remote Desktop Control
• Take customer assistance past simple viewing. With a single click, you can request secure control of your client's keyboard and mouse to fix technical issues, configure software, or guide them through digital intake forms interactively.
• Frictionless Browser-Free Calling for Guests
• Clients and patients do not need to install complex software to chat or pay. They connect instantly through a lightweight browser link, or use the dedicated desktop app only when granting you remote mouse controls.
• Omnichannel Agent Freedom
• Your team is never chained to a desk. Agents can answer incoming customer inquiries directly from their native WhatsApp application or via our official iOS and Android workspace companion apps.
• Proactive Sales Insights (Peep Screen)
• See exactly which product layouts or blog pages a visitor is browsing in real time before you initiate a chat, allowing your sales team to engage with the perfect pitch at the ideal moment.
• 100% White-Label Professional Branding
• Fully customize your digital consultation rooms. Swap out external markers to display only your own company logo and corporate color palette for a seamless client experience.
• See What They See (And Take Control)
• For tech support, watch your customer's screen in real-time to understand their issue instantly.
• Premium Remote Control: With one click, you can request control of their mouse and keyboard to fix the problem yourself, just like you're sitting at their desk.

🌍 Readily Scaled for Any Marketing Channel

• Universal Multi-Device Sync
• Functions flawlessly across desktop monitors, laptops, iPads, tablets, and smartphones.
• Click-to-Call Anywhere Links
• Easily paste your unique chat link directly into your marketing emails, social media profile bio grids, or newsletter templates (like Mailchimp).
• Offline-to-Online QR Codes
• Print your custom Chat Room QR code on physical business cards, office flyers, or shop door stickers to bridge physical traffic straight into your secure digital office. 🚀 See It In Action Immediately — No Setup Required

Curious how 2ConnectMe looks on a real website? You do not need to register, configure settings, or connect anything to find out. Just. Try our demo site to see how voice chat, video chat, screen share, video recording and see customer screen works in real time. Or right after activating the plugin, go to Settings → Business Chat Room - 2ConnectMe. You will see a live simulated website with the 2ConnectMe sticky chat button already in place. Click the button, and the contact form pops up exactly as your visitors would experience it. The preview reflects the plugin's default settings and updates when you change options and save. It is the fastest way to understand what 2ConnectMe does before committing to an account or a single configuration change. No registration. No setup. Just install, activate, and look.

⚙️ Simple Setup, Powerful Integration Getting Started To use this plugin, you need a free 2ConnectMe account as a service staff. Follow these steps:

1. Download & Activate this plugin on your wordpress.
2. In your WordPress Dashboard, go to Settings -> Business Chat Room - 2ConnectMe to configure the plugin.
3. On such plugin admin page, a simulated grey website is available for you to experience the sticky chat button. Before any settings on this plugin, you may try this simulated website with initial default configuration settings to see if this plugin fits your business.
4. In order to acquire your own chat room URL to connect to this plugin in the settings, you requires a workspace to handle normal chat, video chat, screen share and manage sessions. It needs Register a Free account to claim this free workspace from 2ConnectMe.
5. Copy your unique chat room URL from your 2ConnectMe dashboard.
6. After successful registration, please check your "Congratulation" email sent from 2ConnectMe which are with default URL of text, voice and video chat room
7. Paste the URL into this plugin's settings in WordPress.
8. Done! You may try to contact form pop up and chat now as [youtube https://youtu.be/SCs7lP_Bqy0]
9. With these chat room URLs, you can now add chat, phone, or video buttons anywhere on your site.

Helpers

1. Quick Start for Tutors / Therapist
2. Quick Start for IT Helpdesk.

For detail installation and other documentation, please refer to 2ConnectMe Documentation or FAQ.

1. Quick start for Therapist / Tutor
2. Quick start for IT Helpdesk
3. Initial Settings Wizard
4. Integrations – How to
5. Integrations - WordPress
6. Integrations - WhatsApp Chats Distribution Setup
7. Integrations - Click to Call button
8. Integrations - Direct Contact Form / Voice Video Chat
9. Business Revenue - InApp Payment allows your agents to accept payment from clients directly during chat conversation.
10. Business Revenue - Activation & Setup
11. Auto Whisper Triggers
12. Notifications on Browsers
13. White Label Branding

1.7.5

• add demo site information to let developer to try our service prior to any settings or registration.

1.7.4

• add guidelines to assist developer to go to the plugin settings directly after activatino of plugin.

1.7.3

• On plugin admin page, a new simulated website is added to show the corresponding settings of sticky chat button on the WordPress website. It lets developer experience how 2ConnectMe sticky chat botton works on the website.

1.7.2

• add guidelines to setup the plugin and 2ConnectMe service.

1.7.1

• add guidelines to setup the plugin and 2ConnectMe service.

1.7.0

• add guidelines to setup the plugin and 2ConnectMe service.

1.6.9

• allow to have full screen in video chat and receving screen shared by the agent.

1.6.8

• Critical fixes on browser history sent to agent console.
• Must be upgraded to this release in order to work with latest agent console.

1.6.7

• Support White Label branding

1.6.6

• Support new language Arabic عربي
• Relocate the Full Screen button and Minimize Screen button to customer phone controls.

1.6.5

• Revise plugin name to comply guidelines of WordPress plugin.

1.6.4

• Ugent fixes on unexpected pop up contact form when the window is resized.

1.6.3

• Urgent fixes on the issues about incorrect height of pop up contact form on Firefox and Shopify.

1.6.2

• Urgent fixes on the issue on wordpress admin console.

1.6.1

• New sticky button position left-middle and right-middle.
• Fixes on incorrect height of contact form on FireFox browser.
• Fixes on voice chat and video chat on Firefox browser.

1.6.0

• Tight integration with WordPress Plugin Admin Page.

1.5.1

• Support WhatsApp Agent. Your agent can use the WhatsApp to answer customer chats.

1.5.0

• Fixes issue on insufficent height and width of pop up form displayed in the mobile device or slow speed in the data connection.
• Enahancement: Support Spanish Española Language

1.4.1 Minor changes in default configuration

• The default configuration of small screen device is changed to allow message icon shown on all small devices.

1.4.0 Enhancements

• Provide color settings on Whisper Text. Fixes
• Solve mis-alignment of Whisper Text on the right.
• Solve admin console without color picker.

1.3.1 Improve documentations 1.3.0 Enhancements

• Support SEE customer browsing behaviours.

1.2.5 Fixes

• Solve the issue of some WordPress themes which overlap the full screen mode of 2ConnectMe.
• Update the screenshots of installation.
• Default of small screen size to disable 2ConnectMe was set to 500 which is configurable in plugin configuration.

1.2.4 Fixes

• Critical fixes on recent security restrictions newly imposed by Google Chrome (ver 65). The voice, video and screen share functions were affected by this new security restrictions. All websites are strongly suggested to update to this version to solve such issues.

1.2.3 Enhancements

• Support Apple Safari browsers (recent update in macOS High Sierra and iOS 11.2).
• Support Microsoft Edge browser (ver 40.15063 in the recent update Windows 10 creators)
• Support Firefox native screen sharing function WITHOUT extension.
• The contact form is down-sized to fit the smaller screen size devices. Fixes
• Unexpected voice / video call popup in Firefox browser.

1.2.2 Enhancements

• Support Direct Phone / Video pop up form even WordPress website with http connection only, i.e. without https encrypted connection.

1.2.1 re-uploading the missing image icon files. 1.2.0 Enhancements Support both http and https websites

• Even your website without https connection, 2ConnectMe will detect your website connection and, if needed, open a new browser window to have direct https connection with 2ConnectMe server. Support Português language
• New language supported.

1.1.0 For the latest enhancements, please refer to here 2ConnectMe Enhancements PopUp form with more functions

• It provide additional Direct Phone Call and Direct Video Call at initial PopUp. It means website visitors only need a single click the “PopUp” Phone or Voice call button to reach your company staff with voice and video communication as needed. Contact form with new voice call and video call buttons
• Through these buttons at contact form, website visitors are able to initiate phone call and video call to reach your company staff. Each hotline chat room comes with independent Contact Form
• Instead of a single contact form for all the hotlines / chat room, you are provided with a new contact form with independent styles and configured format for each of hotline chat room. That is the reason you have to reconfigure your existing hotline chat room GENERAL, e.g., with a new contact form. PopUp form with more styles configurable. It provides options to configure each of field of contact form. Also “mandatory” field choice is also configured. Pre-configure website visitor call types allowed
• It provides option to configure what call types allowed for website visitors for each of hotline. Business Chat Room (WordPress Plugin) Enhancements
• The size of PopUp form is automatically adjusted according to its operation need. No size configuration needed from this release onwards.
• Icons are provided for Chat, Phone, Video and Mail with size Large (50×50), Medium (40×40) and small (30×30). You are free to select according to your nature of PopUp form.
• Support Popup direct Phone Call and Video Call. Changes
• When mouse is not on the 2ConnectMe PopUp screen, it was automatically closed in the past release. With this release, a new button, Close window “-” buttons are provided at the upper right corner of window. Window will not be closed automatically once opened. User will have to click “-” button to close the windows. We believe such changes facilitate users inputing the contact form information.

1.0.1 Allow changes in the contact form width and height in plugin options menu. 1.0 First production release of "Business Chat Room - 2ConnectMe"