Buttonizer - Live Chat, AI Chatbot, & Chat Widgets

Please see our video tutorial to learn how.

Live Chat, AI Chatbots, WhatsApp chat, Facebook Messenger, Instagram, Email, SMS, Snapchat, X (Twitter), LinkedIn, Microsoft Teams, Vkontakte, Phone (click to call), Telegram, Line, WeChat, Viber, Waze, Zalo, Google Maps, Poptin, Custom URL, Page Select.

We have the following widgets natively integrated:

• Live Chat widget
• WhatsApp widget
• Facebook Messenger widget
• Telegram widget
• Contact form
• Iframe widget (PRO) Customize the position and visibility wherever you need. With the iframe widget, you are able to show YouTube videos, integrate Calendly or any other page or website.

Please make sure you’ve chosen at least one button and clicked on the green “Publish” button. If you still don't see any changes on the live site, you can clear the cache of your website if you have a caching plugin.

Yes. Start by logging in to your Formilla account, then mouse over Settings and select Widgets from the submenu that appears. On the next page, click the edit/pencil icon under Actions for your chat widget. You can modify the hours of operation from the Widget Details tab and click Save Changes.

Yes, the Email Notifications option is enabled by default for every Formilla Live Chat widget you create. Removing the email address(es) on the Widget Details tab of the live chat widget configuration page disables the feature. Alternatively, you may add additional email recipients by simply comma-separating each email address. You can respond to emails using your preferred email client, or directly from the Formilla Conversation History.

Setup a ChatGPT Chatbot and train it to answer questions from your customers automatically. To configure a chatbot (paid feature add-on), you can simply mouse over Automation in the left menu, then select ChatGPT Bots from the sub-menu that appears. At the top of the next screen, click Create ChatGPT Bot to get started.

Chatbots can be used to collect contact information from site visitors as a means to generate leads, and ask additional qualifying questions to determine the size of the opportunity, gauge the customer’s interest and where they are at in the buying cycle, or route them right to your sales team or even book a demo on your calendar.

Formilla offers a Calendly scheduling feature. Chatbots can be configured to display your Calendly calendar directly inside the widget for the visitor to choose from any available dates and times for a demo or phone consultation. Chatbots can first qualify the visitor, and then decide whether to offer them a demo if they're a valuable lead.

Yes, we call these Smart Messages. Simply login to your account, mouse over Automation in the left menu, then choose Smart Messages from the sub-menu that appears. We normally create your first Smart Message when you sign up, however, you can delete (or edit) it and create your own by clicking the Create Smart Message button and choosing Chat Message to get started. This feature comes with any of our Premium plans and you get unlimited Smart Messages.

Yes. To enable this setting, start by logging in to your Formilla account, then mouse over Settings and select Widgets from the submenu that appears. On the next page, click the edit/pencil icon under Actions for your chat widget. You should now be in the settings area, where you can select the Advanced Options tab. Simply check the box for the feature "Enable Auto Response", and enter your desired auto-response text in the field that appears, along with how long (for example, 60 seconds) before it should trigger. Also, be sure to Save Changes when complete. Going forward, any time a website visitor initiates a conversation and you do not respond in 60 seconds, the auto-response will trigger.

Yes. For free chat accounts, enable this setting by logging in to your Formilla account, then mouse over Settings and select Widgets from the submenu that appears. On the next page, click the edit/pencil icon under Actions for your chat widget. You should now be in the settings area, where you can select the Advanced Options tab. Our free chat plan allows you to require visitors to enter an email address or a message before starting a chat. If you are using either of our Premium packages, you will notice the ability to add pre-chat form fields near the top of the Advanced Options tab instead. You can add up to four fields to your live chat box, such as First Name, Last Name, Email, Phone, or any other Custom field. Keep in mind at least one field must be required for the chat box.

Yes. Use our mobile apps for iPhone/iPad, or Android devices to chat from your mobile phone on the go! For those using the web interface, it is currently not optimized for your mobile phone.

Formilla will pop-up the live chat box to the corresponding visitor of your web site after a few seconds or on the next page load.

Yes. To do this, start by logging in to your Formilla account, then mouse over Settings and select Widgets from the submenu that appears. On the next page, click the edit/pencil icon under Actions for your chat widget. You should now be in the settings area, where you can select the Advanced Options tab to find the "Request Chat Text" field. Be sure to Save Changes when complete.

Yes, our free live chat package allows for unlimited live chats and no limitations on simultaneous chats either.

Download the WordPress plugin, choose the WhatsApp templates, change your phone number, change the text and there you go. You can also choose the WhatsApp widget option to add a popup window. Don’t forget to enter the WhatsApp number with country code E.g. country code +1 number: 6123456789 ** WhatsApp number: 16123456789 **