Carfitly adds an AI-powered parts assistant to your WooCommerce store. Shoppers describe their vehicle in plain language -
"engine oil for a BMW 320d 2016" - or enter an OE part number, and receive product recommendations drawn exclusively from your own catalog, with your best sellers first.
Why parts stores choose Carfitly
- Grounded in your catalog. The assistant can only recommend products that exist and are in stock in your store. It never invents products, prices or availability.
- OE-number exact matching. When a shopper enters a part number, Carfitly matches it against your product titles and SKUs deterministically, with normalization ("06L 115 562 B" matches "06L115562B"). Part-number questions are answered by exact matching - never by AI guessing.
- Careful fitment language. When compatibility cannot be verified from your product data, the assistant says so and advises the shopper to verify by OE number, instead of overstating certainty.
- Best sellers first. When several products match, your store's most purchased items are recommended first.
- Your AI provider, your key. Connect OpenAI, Anthropic (Claude), Google Gemini, DeepSeek, xAI (Grok), Zhipu (GLM), Moonshot (Kimi), or any OpenAI-compatible endpoint. You pay your provider directly; API keys are stored encrypted in your database and are never routed through Carfitly's servers.
- Multilingual. Widget interface in English, Lithuanian, German, Polish, Russian and Latvian - and the assistant replies in whatever language the shopper writes.
- Flexible placement. A floating assistant dock, a compact inline launcher via the
[carfitly_chat] shortcode, or a fully embedded panel with [carfitly_chat mode="full"].
- Add to cart from the chat. Shoppers add recommended products without leaving the conversation.
- Widget customization. Assistant title, welcome message, input placeholder, dock position and full widget colors.
Conversation insight
Every conversation is stored locally in your own WordPress database - nothing is sent to Carfitly. The Conversations screen shows the full history and statistics,
chat-assisted revenue (order value that followed a chat interaction in the last 30 days) and the
lost-demand report - every question that found no matching product, grouped and counted, so you know what to stock next.
Free — everything in this plugin, no limits
- Unlimited storefront conversations
- Seven AI providers plus a custom endpoint — bring your own key
- Natural-language product search and careful fitment guidance
- Exact OE/OEM part-number matching
- Add to cart directly from the chat
- Chat-assisted revenue tracking and the lost-demand report
- Complete conversation history and statistics
- Full widget customization and six interface languages
Everything above is fully functional in this free plugin — no locked features, no usage caps, no time limits.
Carfitly Pro — a separate product from
carfitly.com
Carfitly Pro is a separately distributed version for stores that want zero setup:
- Managed Carfitly AI — the assistant runs on Carfitly's own AI service: no API key, no provider account, nothing to configure (early access rolling out)
- Fair-use conversations included — no separate AI provider bill
- Priority email support with replies within six working hours
- Seven-day free trial
Pro is sold and delivered from
carfitly.com; it is not required for anything this plugin does.