CartNinja Recovery for WooCommerce helps stores capture cart activity, detect abandonment, send email and SMS reminders, and restore the customer's cart with a secure recovery link.
Free version features
- Automatically tracks WooCommerce carts and detects abandoned checkouts.
- Captures guest email and phone details during checkout.
- Sends one cart recovery email when an email address is available.
- Sends one Twilio SMS recovery reminder when a phone number is available.
- Customizes recovery email subject, heading, message, button text, and additional content.
- Sends test recovery emails with sample cart data so the email body and styling can be reviewed before going live.
- Uses WooCommerce-style email templates with cart item summaries and theme override support.
- Restores the customer's cart from a secure recovery link.
- Shows abandoned, recovered, lost, and suppressed carts in the recovery queue.
- Includes dashboard analytics with abandoned/recovered chart filters.
- Provides Guest Abuse Protection to limit repeated guest cart tracking from the same IP address or blocked IP country.
- Removes old guest, suppressed, recovered, and lost cart records with configurable Data Cleanup.
Premium version features
- Includes all Free version features.
- Sends recovery reminders by email, SMS, and WhatsApp.
- Supports Twilio, Vonage, Sinch, and Plivo SMS gateways.
- Maps WhatsApp template body variables to CartNinja cart, customer, coupon, and recovery link values.
- Builds multi-step recovery sequences with custom reminder intervals.
- Adds optional coupons to recovery sequences.
- Shows revenue analytics, recovered revenue, channel reporting, and top abandoned products.
- Provides popup capture for collecting emails after Add to Cart and phone numbers before checkout abandonment.