The ServiceNow Incidents integration for Contact Form 7 plugin allows existing CF7 users to
automatically create ServiceNow incident (and user / caller) entries on form submission.
When a user enters their information into a CF7 form and hits submit, this plugin will
forward their information to ServiceNow as well as let CF7 continue its
form submission process. Note - This plugin is developed, maintained, and
supported by an independent developer. The developer has no affiliation with
Contact Form 7 or ServiceNow.
ServiceNow integration
This plugin interacts with the third-party ServiceNow API (Application Programming Interface)
in order to create new callers (users) and incident reports.
This is a public web service provided by ServiceNow and
additional information can be found
here.
- Download the plugin and unzip to your wp-content/plugins directory
- Alternatively, just upload the zip file via the WordPress plugins UI
- Activate plugin via Wordpress admin
- Include the following shortcode on your page or post
Shortcode usage
[cf7_servicenow_incident_form cf7_id="[CF7_Form_ID]"]
Replace
[CF7_Form_ID] with the ID of your CF7 form. See the
admin settings page for additional shortcode information.