ChairIt – Salon Booking & Appointment Scheduling

No. ChairIt works for every business where clients book a treatment with a staff member: hair salons, barbershops, beauty, nail, brow and lash studios, massage salons, make-up artists, dog groomers and more. You name your own treatments and categories, set prices and durations, and choose which staff member performs what.

Yes. Add as many locations as you need, each with its own address, photo and opening hours. Staff members can work at different locations on different days, and clients only see the times when someone is available at the location they choose.

Yes. Clients pick, for example, a cut, colour and blow-dry in one go. ChairIt plans them one after the other with the same staff member and adds up the time and price.

For treatments such as colour or a perm you set a processing time. While the product works, the staff member is free and ChairIt can book another client in that gap. This works online and in the team agenda.

No. You choose: bookings are confirmed immediately, or you approve them first. You also decide how far ahead clients may book and until when they can cancel online.

Yes. The team agenda is made for the salon desk: add an appointment in a few clicks, drag it to another time or colleague, and block time for lunch, training or meetings.

Yes. ChairIt comes with blocks for the block editor, and every block is also available as a shortcode, such as [chairit_booking], [chairit_price_list], [chairit_team] and [chairit_opening_hours]. You can use these in Elementor, Divi, Beaver Builder or any other builder. The booking form adapts to your theme and works on every screen size.

No. Staff members are part of ChairIt, not WordPress users. Only staff who want to use the team agenda need an account, with the limited role "Salon staff".

Yes, with ChairIt Pro and your own Mollie or Stripe account. Clients pay by card, Apple Pay, Google Pay or any other method you enable, including local payment methods such as iDEAL and Bancontact. Mollie is available for businesses in Europe (the EU, the UK and Switzerland); Stripe works in many more countries, including the United States, Canada and Australia. You decide whether online payment is optional, or required for everyone, for new clients or for clients who did not show up before. When a client cancels in time, the refund is automatic.

Yes, with ChairIt Pro. Add the Gift card block to a page: visitors choose an amount, fill in who it is for and pay online with Mollie or Stripe. The gift card with its code goes to the recipient or the buyer by email. You can also make gift cards yourself, for example when a client buys one at the desk. Clients use the code when they book online (for treatments with a fixed price) or show it at the salon; the rest of the value stays on the card. When an appointment paid with a gift card is cancelled in time, the amount goes back on the card.

Yes, with ChairIt Pro. Make your own codes, such as SUMMER10, with the rules you want. In the message centre you can also send every client a personal code: on their birthday, every year on the day of their first visit, when they have not been in for a while, or on a date you choose. Each personal code works once, for that client only, and is valid for as many days as you choose.

That depends on the provider you choose and the methods you switch on in your Mollie or Stripe account. Cards (Visa, Mastercard, American Express), Apple Pay and Google Pay work almost everywhere. Local payment methods:

• Netherlands: iDEAL (Mollie and Stripe)
• Belgium: Bancontact (Mollie and Stripe), KBC/CBC and Belfius (Mollie)
• Germany, France, Italy, Ireland: cards, Apple Pay, Google Pay and PayPal (Mollie and Stripe)
• Austria: EPS (Mollie and Stripe)
• Poland: BLIK and Przelewy24 (Mollie and Stripe)
• Switzerland: TWINT (Mollie and Stripe)
• Sweden: Swish (Mollie and Stripe)
• Denmark and Finland: MobilePay (Mollie and Stripe)
• Norway: Vipps (Mollie)
• Spain: Bizum (Mollie)
• Portugal: MB WAY (Mollie and Stripe)
• United Kingdom: cards, Apple Pay, Google Pay and PayPal (Mollie and Stripe)
• United States, Canada, Australia and other countries outside Europe: cards, Apple Pay, Google Pay and Link (Stripe), plus Cash App Pay in the United States

Yes, with ChairIt Pro and your own Twilio account. In the message centre you choose for every message whether it goes by email or by SMS, and when: for example a reminder 24 hours before the appointment, a confirmation, or a thank-you afterwards. Only clients who leave a phone number and agree receive text messages.

Yes. In the ChairIt Pro message centre a message can go out up to 365 days after the appointment, for example an invitation to book again after 60 days. Mark it as an offer or invitation: it then only goes to clients who agreed to receive news and offers, with an unsubscribe link, and you can skip clients who already booked a new appointment.

In the free version you mark no-shows and see them in the client record. ChairIt Pro adds reminder emails and SMS, a no-show rule (repeat no-shows can only request an appointment or cannot book online at all) and the option to require payment in advance from clients who did not show up before.

ChairIt is translated into 10 languages and every WordPress user can choose their own. You choose your currency from about 20 options, such as euro, pound, dollar, Swiss franc and the Scandinavian currencies, and prices follow the language of your site.

Yes. Client data stays in your own WordPress database and is never sent to external services by the free version. Client details are removed automatically after a retention period you choose, newsletter permission is only stored with an explicit opt-in, and ChairIt works with the WordPress tools for exporting and erasing personal data.

Yes. There are no limits on staff, locations, treatments or bookings, and no trial period. ChairIt Pro is optional, for salons that want online payments, gift cards, discount codes, a message centre with reminders and SMS, and statistics.