ChatHelp – Click to Chat Button, Chat to Order, Floating Chat & Form
| 开发者 |
ThemeAtelier
faysal61 shshakib2001 tamimaziz |
|---|---|
| 更新时间 | 2026年1月28日 15:05 |
| PHP版本: | 7.0 及以上 |
| WordPress版本: | 6.9 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
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详情介绍:
WhatsApp Chat plugin for WordPress makes it simple to add WhatsApp chat support to your WordPress site with a customizable floating chat bubble, WooCommerce buttons, shortcode buttons, Gutenberg block, and Elementor widget. Whether you’re running a WooCommerce store, a blog, or a service website, Chat Help lets visitors connect with you instantly via WhatsApp or WhatsApp Business—even join your WhatsApp Group directly.
Unlike traditional contact forms or delayed email responses, WhatsApp click-to-chat buttons give customers a familiar, fast, and trusted way to reach you. With pre-filled messages, dynamic variables, agent lists, availability scheduling, and GDPR consent, Chat Help ensures every conversation feels personal, professional, and convenient.
By offering multiple layouts (Simple Button, Single Agent, Single Form, Multi-Agent List/Grid, and Advanced Button), you can design the perfect WhatsApp chat bubble that matches your brand and support needs.
Why Add WhatsApp Chat Support?
- 2.78+ billion users rely on WhatsApp for messaging worldwide
- Customers prefer instant messaging over email for support and inquiries
- A visible WhatsApp chat button builds trust and increases conversions
- Businesses using multi-agent WhatsApp chat improve response time and satisfaction
- Smart features like pre-filled messages and WooCommerce product variables reduce friction and boost sales With Chat Help, you’re not just adding a button—you’re creating a complete WhatsApp customer support system inside WordPress.
- Floating Chat Layouts: Choose from multiple chat bubble styles: Single Form, Single Agent, or disable the bubble with No Floating Chat.
- Single Form Builder: Collect visitor details before chat with text/textarea fields, labels, placeholders, validation messages, and required fields.
- Multiple WhatsApp Types Supported: Personal, Business, or Group — all formats supported in floating chats and buttons.
- Smart Pre-Filled Messages: Ready-to-send messages with global variables (
{siteTitle},{currentURL},{date},{ip}) and WooCommerce variables ({productName},{productPrice},{stockStatus}). Conditional tags like{PRODUCT_START}...{PRODUCT_END}and{LOGGEDIN_START}...{LOGGEDIN_END}make messages dynamic. - Leads Management: Collect, search, filter, export, and analyze all chat leads with full form data and rich metadata — right from your WordPress dashboard.
- WooCommerce Integration: Add WhatsApp buttons before/after Add to Cart. Auto-pull SKU, price, sale, and stock details. Engage customers directly from product or shop pages.
- Flexible Button Options: Insert WhatsApp buttons anywhere with shortcodes, Gutenberg block, or Elementor widget.
- Custom Styling: Change bubble colors, choose from 900+ Google Fonts, adjust padding, margins, and border radius.
- Icons: Use different icon sets for bubble, submit, and circle open/close states.
- Tooltips: Enable tooltips and customize text & width.
- Animations & Effects: Smooth transitions and bubble animations for floating icons.
- Flexible Positioning: Place bubbles bottom-right or bottom-left.
- Advanced Page Visibility: Control where the bubble appears (templates, specific pages, etc.).
- Timezone & Availability: Set availability per agent/button with automatic Online/Offline switching.
- GDPR Compliance: Add a checkbox with your terms text (supports links & formatting).
- Google Analytics Tracking: Track button clicks with GA events; add custom UTM parameters or dynamic values.
- Advanced Settings: Clean uninstall, import/export settings, custom CSS/JS, and WhatsApp URL behavior control (API/web/intent).
- Elementor & Page Builder Ready: Works seamlessly with Elementor, Gutenberg, WPBakery, Divi, Beaver Builder, Oxygen, and more.
- Multisite & Theme Compatibility: Tested across multisite and popular themes (Astra, Divi, Kadence, GeneratePress, Avada, Neve, Blocksy, OceanWP, etc.).
- Multilingual Ready: Translation-ready
.potfile; compatible with WPML, Polylang, TranslatePress, Weglot, and Loco Translate. - Developer-Friendly: Clean, modular code for easy extension/customization.
- SEO & Performance Optimized: Lightweight, fast-loading, and coded with SEO best practices.
- Complete Documentation & Tutorials: Step-by-step guides and video tutorials.
- Reliable Support: Fast, friendly support team ready to help.
安装:
AUTOMATIC INSTALLATION (EASIEST WAY)
- Visit Plugins > Add New.
- Search for ChatHelp.
- Install and activate the ChatHelp plugin.
- Download chat-help.zip
- Navigate to the ‘Add New’ in the plugins dashboard
- Navigate to the ‘Upload’ area
- Select chat-help.zip from your computer
- Click ‘Install Now’
- Activate the plugin in the Plugin dashboard
- Download chat-help.zip
- Extract the chat-help folder to your computer
- Upload the chat-help folder to the /wp-content/plugins/ directory
- Activate the plugin in the Plugin dashboard
- Go 'WhatsApp Chat' Menu from the left panel of admin
- Configure settings as you want. For basic usage, have a look at ChatHelp quick start guide
屏幕截图:
常见问题:
Where can I find Chat Help documentation and user guides?
For help setting up and configuring Chat Help, please refer to Getting Started.
Does this plugin support WhatsApp and WhatsApp Business?
Yes! Chat Help works with both personal WhatsApp and WhatsApp Business accounts. Just enter your phone number to start receiving messages.
Can I link to a WhatsApp Group instead of a personal chat?
Yes. Chat Help allows you to connect visitors directly to a WhatsApp Group using an invite link. This is useful for communities, support groups, or announcements.
Does the button use the official WhatsApp API?
Chat Help uses the official wa.me (Click to Chat) links provided by WhatsApp. No third-party or unofficial APIs are used.
Is it compatible with WooCommerce product pages?
Yes. You can enable a WhatsApp chat button on WooCommerce product pages, allowing customers to ask questions about products directly. This feature can also be used as a one-click WhatsApp order button.
Can I add the WhatsApp button using shortcodes or page builders?
Yes. Chat Help supports shortcodes and popular WordPress page builders such as Gutenberg and Elementor, allowing you to place the WhatsApp button anywhere on your site.
Can Chat Help save leads from form submissions?
Yes. When using the Single Form layout, you can optionally enable lead saving. Submitted form data will be stored in your WordPress dashboard under WhatsApp Chat → Leads.\ Learn more about WhatsApp Leads Management. This feature is optional. Other layouts do not store any user data.
Can I disable lead saving?
Yes. Lead saving is optional and can be enabled or disabled from the Single Form layout settings.
Does Chat Help store chat messages?
No. All messages are handled directly by WhatsApp. The plugin does not log or store conversations.
Is this plugin GDPR compliant?
Yes. Chat Help does not use cookies and does not store data by default.\ If lead saving is enabled in the Single Form layout, submitted form data is stored locally in your WordPress database and remains fully under your control.
Will Chat Help slow down my website?
No. Chat Help is lightweight and does not load external scripts unless required, ensuring fast page performance.
Does this plugin work if WhatsApp is not installed?
On desktop, WhatsApp Web will open in the browser. On mobile devices, the WhatsApp app must be installed.
Is the plugin translation ready?
Yes. The plugin is fully translation-ready and supports WordPress translation tools such as WPML, Polylang, or Loco Translate.
Can I add more than one WhatsApp agent?
Yes. Multiple agents are supported in the premium version, allowing you to route chats to different team members.
更新日志:
3.1.13 – 28 January 2026
- Improved: General codebase improvements.
- Update: Complete redesign of button styles across all components, including Floating Chat, WooCommerce buttons, Shortcodes, Gutenberg blocks, and Elementor widgets.
- New: Added several new customization fields for each button to support advanced styling and control.
- Improved: General codebase optimizations and internal improvements.
- Updated: Plugin readme (FAQs and Installation sections).
- Improved: General codebase improvements.
- Fixed: Auto-open popup timeout not triggering correctly.
- Fixed: Minor CSS styling issues.
- Added: Button size customization options.
- Fixed: Time-based availability issue.
- Security: Added direct file access protection to all PHP files.
- Improved: Enhanced overall security and compliance with WordPress.org Plugin Check requirements.
- Added: WooCommerce hook options (woocommerce_short_description_after, woocommerce_after_main_content, woocommerce_product_meta_start, woocommerce_product_meta_end, woocommerce_before_single_product_summary, woocommerce_after_single_product_summary) to display WooCommerce buttons.
- Fixed: Minor coding issues.
- Tested: WordPress 6.9 compatibility.
- Fixed: RTL CSS issues.
- Added: chathelp_whatsapp_number filter to override the global WhatsApp number using post meta (e.g., directory or product phone numbers).
- Added: Context-aware data (post_id, type, message) when generating WhatsApp URLs.
- Added: chathelp_whatsapp_url filter to modify the final WhatsApp link.
- Improved: WhatsApp URL generation for better extensibility without breaking existing behavior.
- Improved: Device detection and URL formatting for consistent behavior across devices.
- Improved: Codebase optimizations for performance and stability.
- Security: Fixed a critical broken access control vulnerability in the REST API.
- Security: Ensured all data is sanitized, validated, and escaped.
- Added: Button styles for WooCommerce product pages.
- Updated: Additional button position options for product pages.
- Updated: Code improvements and compliance with WordPress Plugin Review Guidelines.
- Fixed: Missing composer.json file when using Composer.
- Security: Escaped all variables and options before output.
- Added: Footer copyright notice in template files.
- Tested: WordPress 6.8.3 compatibility.
- Updated: Codebase improvements.
- Added: Leads management (view, filter, and manage leads from the dashboard).
- Fixed: Elementor loading issue.
- Fixed: Minor CSS issues.
- Updated: WhatsApp button block settings for better customization.
- Added: Google Analytics integration for enhanced tracking.
- Added: Typography options for floating buttons and chat bubble.
- Updated: Admin panel for improved user experience.
- Added: Demo and documentation links within field descriptions.
- Fixed: Second tab hidden when the Single Form layout was not selected.
- Fixed: Button hover background not updating when GDPR mode is enabled.
- Added: Default animation class applied when switching from Pro to Free.
- Added: Smart prefilled message support with variables and conditional logic.
- Added: Conditional smart variables in the Message Agents field.
- Added: [chat_help] shortcode to place buttons anywhere.
- Updated: Codebase cleanup for performance and readability.
- Updated: WooCommerce button visibility logic.
- Added: Live test option for WhatsApp number and group URL.
- Added: Predefined text conditions for WooCommerce buttons.
- Fixed: WhatsApp group option not working.
- Fixed: PHP warning during plugin activation.
- Added: Predefined text option for WooCommerce buttons.
- Fixed: Agent photo URL warning.
- Updated: Admin UI for improved usability.
- Updated: Bubble markup to prevent theme conflicts.
- Updated: Gutenberg button block.
- Added: Agent photo type field.
- Fixed: URL protocol handling.
- Fixed: Timezone-related issues.
- Fixed: Translation-related warnings in WordPress 6.8.
- Added: Plugin logo in the admin panel.
- Updated: Save and Reset button UI colors.
- Tested: WordPress 6.8 compatibility.
- Updated: Plugin help page content.
- Updated: Readme file content.
- Added: WhatsApp group support.
- Added: Redirection option for WhatsApp URLs.
- Updated: Admin user experience.
- Updated: CSS improvements.
- Updated: New overview video.
- Added: Support for unlimited form fields.
- Updated: Admin options for improved usability.
- Tested: WordPress 6.7.2 compatibility.
- Added: No-icon option for send message button.
- Added: Gutenberg block padding option.
- Added: Option to disable floating chat.
- Fixed: match expression converted to switch for compatibility.
- Added: Gutenberg block padding options.
- Updated: Visibility options with advanced features.
- Updated: Icon picker improvements.
- Added: Single-agent floating layout.
- Added: Simple button floating layout.
- Updated: Fully redesigned admin panel.
- Updated: Option titles and descriptions.
- Added: currentURL variable for message templates.
- Added: WooCommerce button for single product pages.
- Fixed: Reset functionality.
- Updated: Default variable values.
- Fixed: Minor CSS issues.
- Added: Bubble button padding option.
- Improved: PHP codebase.
- Fixed: PHPCS warnings.
- Updated: Required form input fields.
- Improved: CSS codebase.
- Updated: Code structure improvements.
- Fixed: PHP errors, warnings, and notices.
- Tested: PHP 8.1.12 compatibility.
- Tested: WordPress 6.6.2 compatibility.
- Fixed: Tooltip text escaping.
- Fixed: Default tooltip width.
- Added: Bubble button positioning with custom dimensions.
- Added: Floating chatbox positioning options.
- Added: Icon sets from the Icofont library.
- Updated: Admin option organization.
- Added: Button tooltips.
- Tested: WordPress 6.6.2 compatibility.
- Fixed: Shortcode button issues.
- Added: Advanced settings tab.
- Updated: Admin option order.
- Fixed: Button CSS issues.
- Updated: Admin menu position.
- Added: Include/exclude page options.
- Added: Enable/disable bubble icon option.
- Added: Bubble button padding settings.
- Fixed: Admin dashboard icon issues.
- Added: Page-specific include/exclude options.
- Added: Missing icons.
- Fixed: Button animation CSS.
- Updated: Code structure and compatibility.
- Added: New text field.
- Added: Placeholder text for WhatsApp messages.
- Added: Options to customize Name and Message placeholders.
- Fixed: Paragraph font issues in some themes.
- Added: Compatibility with latest WordPress version.
- Fixed: Font issues in some themes.
- Fixed: All issues reported by Plugin Checker.
- Added: Compatibility with WordPress 6.4.3.
- Added: Admin help page with video.
- Added: Custom CSS and JS options.
- Improved: Admin UI.
- Added: WordPress 6.4.2 compatibility.
- Improved: Code structure.
- Updated: Plugin codebase.
- Added: WordPress 6.4.1 compatibility.
- Added: Missing translation strings.
- Updated: Security improvements.
- Updated: Deprecated Gutenberg hooks.
- Added: WordPress 6.3.2 compatibility.
- Updated: Plugin display name and banner text.
- Added: WordPress 6.3 compatibility.
- Fixed: Theme-related CSS conflicts.
- Added: Auto-open popup option.
- Added: Bubble visibility controls.
- Added: Block buttons (basic and advanced).
- Added: Block categories.
- Added: Pro version link in settings.
- Added: GDPR compliance checkbox.
- Improved: Code compatibility.
- Added: Bubble animations.
- Added: Gutenberg button block.
- Initial release.