chatpod ai

Yes. The plugin connects your WooCommerce store to the chatpod ai platform, which provides the AI agent. Sign up at chatpod-ai.com.

The chat widget itself will load on any WordPress site, so chatpod ai can still serve as a conversational assistant for service-based businesses. However, e-commerce features — cart integration, product search, order tracking, discount rules, and marketing automations — require WooCommerce to be installed and active.

Yes. You can adjust the bubble position (horizontal and vertical offset) from the plugin settings page. Colors, avatar, and welcome messages are configured in your chatpod ai dashboard.

Cart operations, order details, and store URL are sent to the chatpod ai backend for AI processing and automation. If a visitor is signed in to your site, their WordPress display name, email address, roles and (with LearnDash) enrolled courses are also sent with their chat messages, so the agent can recognise them and answer as a known user. Logged-out visitors send none of this. See the "External Services" section for full details.

Yes, in two ways. In the plugin settings, "Recognise signed-in users" turns the whole thing off, and every visitor is then treated as a guest. Developers who want finer control can filter the data before it is signed — remove the email address, add a membership level, or cancel it for one user; the filter name and its arguments are documented at the top of includes/viewer.php in the plugin folder.