CommentsWP aims to provide more tools to moderators for easier comments analysis and insights gathering. The plugin aggregates a lot of information that is already stored in your database - and showcases everything in a much more readable and actionable way.
The Comments component inside WordPress will turn from being neglected to a very usable and actionable way to monitor and improve comments engagement. Your site can do much more than just display the "leave a comment" form, collect the text, display it in a list in the admin area, and allow you to edit them.
Comments Card Widgets
As the data is already stored in the database - you just need to access it easily.
And that's where CommentsWP shines by providing you on its Dashboard page various small card widgets:
- Section with 4 default comment statuses: Approved, Pending, Spam, and Trashed
- Average Time To First Comment (with a precision up to a second; example: 3m 2d 8h 35min 18s)
- Fastest Time To First Comment (with a precision up to a second, example: 4d 20h 38min 53s)
- Number of posts with and without comments (both total and percentage)
- Number of comments left by logged-in and logged-out users (both total and percentage)
- Number of top-level comments and those in a thread, replies (both total and percentage)
- Number of pingbacks and trackbacks (both total and percentage)
Comments Table Widgets
But not any useful information can fit the small card with a number or two. Sometimes tables are much more useful.
Even wondered how many comments were left by your most prolific commenters? There is a table card for that, called "Total by User". And you can see the number of comments for each user who can be grouped by either email or IP addresses. You literally can find users who leave comments on your site under the same email address - but different names, or use the same email - but different IP addresses.
And there is also this awesome "Anomalies" table card that allows identifying offenders and legit comment "spammers" (who leave a ton of comments manually, perhaps being too invasive and trying to hide their location by using different IP addresses or identity by using different email addresses). You better check the card on a regular basis.
Last but not least: the "Total by Time Period" table card will allow you to see the number of comments left throughout the whole history of your site, grouped by years, months, and weeks. That's an easy way to see global commenting trends on your site.