RepairBuddy is a great WordPress CRM Plugin. Which can help you convert your WordPress website into a better software. Which can help you manage your services, parts, extras, jobs, technicians and clients effectively. The RepairBuddy CRM WordPress plugin is the smart way to manage your customers and jobs. With ability to add extra items which you can reuse as products.
Repair Service booking is helpful for drone repair business, mobile repair business, computer repair business, watch repair business, home appliances repair business infect you can use RepairBuddy for any type of repairing business.
🔥 Repair Estimates
Now RepairBuddy offers a great module to generate estimates and send them easily to customer. Once you have created an estimate for your customer you can easily email the estimate to them or you can manually convert that estimate to repair job. Once customer receives estimate email they have two buttons approve estimate or reject estimate. If customer approve estimate system will automatically convert estimate into repair job.
🔥 Get Reviews on your Jobs
Our reviews module is an amazing addition to RepairBuddy which can let you send manual feedback requests as well as auto review requests. Once a review request have been sent to customer email or sms they can click the link and land on a page of your website which embeds our review shortcode so customers can leave a feedback on your repair jobs. So its really amazing and easy to get reviews on your repair jobs.
New Warranty booking shortcode will help you let your customers book for warranty claim by uploading recipt and other items related to device in warranty.
Now in Device Booking for your repair shop your customers can add multiple devices in their booking and also can enter device serial number pin codes and notes based on each device.
The booking feature let your customers select the brand, device, service and then enter their informaiton to book their device. Its useful and interactive and a great way to get the jobs started quickly.
You can add multiple devices to single job which was not possible before. So there is no need to create multiple jobs for different devices from same customer on same time. Now pin code feature help you store device's logins as well. Each device have its own job details as well.
The reports section is powerful to get statistics about sales with various filters. Like you can filter jobs which have been paid or not paid. You can filter reports on basis of job status as well.
Job history is a new section which enables you to track the history of job. Like when status was changes, what was status before. Which technician is working now who previous technicians worked on the job. Payments history, customer history, job details history and much more. This section also allows you to add manual job history in case you want to add a custom feedback or comment with status private or public.
Now just with one button click you can switch parts with WooCommerce products. Recipt printer is great addition for you to use roll printer easily. Now there is print button in invoice and repair order so you do not need to click ctrl+p to print the invoice. Yes with improved invoice and print order styling.
Devices post type helps you define the brands you work for and their devices you accept to repair. While creating a job you can select device its IMEI or ID. So you have record of device you worked on with its ID.
My booking is a great device booking feature where users can select the manufacture and then the devices related to that manufacture loads. After that they can select a device and the related services will load. Once service is selected the customer can fill out their information to book their device. There are several possibilities like you can get device by courier. Book my device or device booking seems like a great feature in plugin.
Additionally file attacment optional option included in case you want to add any type of file attachment in jobs page.
Now supports multiple taxes you can use different taxes for services, extras and products as well.
Advance filters help you to filter jobs based on their status, payment status, by customer and by technician as well.
Some great features like laptop rental offer and its charges on daily and weekly basis. The pickup and delivery option and its charges. These are furthermore addons in your services which can benefit your customers.
Repair shop CRM is a great tool to make right decisions about your business with the reports. If you want to analyze if your business growth is positive or not good to take right decisions, the reports which can have various filters are very helpful in Repair Shop CRM WordPress plugin.
Parts can have their installation charges as well as the cost of part/product.
To view details please check the video below.
Many more features available in premiume version. Find other details about premium version.
Find Details about Premium Version
Maintenance Reminders Module
Maintenance reminder module is another great addition into RepairBuddy repairing CRM WordPress Plugin. Reminders can be sent based on interval of older jobs than a selected time. Maintenance reminders are not only sent via emails but can also be send via SMS.
While maintenance reminders can be activated for all types of devices and all types of brands but can also work for specefic devices and specefic brands.
Third party Calls
- Plugin generates QR code with help of Quick Chart Code API. So customer can easily scan the QR code and get the terms of service loaded in their device.
For which plugin uses https://quickchart.io/documentation/qr-codes/. By Quick Chart which is only used in Repair Order which is to sign by customer.
- Also when you try to activate your plugin to pro version, in that case the Purchase code and Email address is sent to our system at https://www.webfulcreations.com/members/ to confirm your purchase and activate plugin.
We do take any informaiton from your website and store it anywhere.
Great news we have created a community for repairing businesses. Register today and list your business to reach more customers.
RepairBuddy
Install plugin to your wordpress then follow steps below.
- To add check case status form create a page and insert shortcode [wc_order_status_form].
- Book the service with brand, device and service selection. Doesn't include device type or grouped services [wc_book_my_service].
- Grouped services based on selected devices booking [wc_book_type_grouped_service]
- Multiple services selection based on device [wc_book_devices_and_services]
- Warranty claim without service selection [wc_book_my_warranty]
- My account page with awesome dashboard [wc_cr_my_account]
- List services on a front end page [wc_list_services]
- Display parts on front end page [wc_list_products]
- Go to admin panel Computer repair shop and assign basic settings.
- Go to parts section and add new parts available in your shop do same for services.