Conexteo SMS RCS
| 开发者 | conexteo |
|---|---|
| 更新时间 | 2026年11月6日 18:34 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- Order confirmation — automatic SMS or RCS, triggered on payment or as soon as the order is placed
- Shipping confirmation — configurable trigger status; tracking number and carrier are read automatically from popular shipment tracking plugins
- Abandoned cart reminder — configurable delay in minutes, with a dynamic RCS mode that builds a card or carousel using the real product images from the customer's cart
- Delayed review request — delay in days, direct link to the native WooCommerce product review form
- Customer anniversary message — sent every year on the anniversary of the first order
- Custom status rules — send an SMS/RCS whenever an order switches to any status (including custom statuses), immediately or after a delay in minutes, hours, days or months, with automatic cancellation if the status changes in the meantime
- Marketing campaigns — manual bulk sending (opt-in segment by default, with GDPR safeguards)
- Contact synchronization to your Conexteo contact lists
- Delivery tracking and customer replies — see whether each SMS/RCS was delivered, read or failed, and read your customers' replies (including RCS button clicks), directly in the order notes and in a dedicated Tracking tab. STOP replies are recorded and automatically excluded from your campaigns
安装:
- Upload the
conexteo-sms-rcsfolder to/wp-content/plugins/, or install the zip through Plugins > Add New. - Activate the plugin.
- Go to the Conexteo menu > Settings: enter your App ID and API key (available on app.conexteo.com under My Account > API / Webhook). The connection is verified before saving.
- Configure your automated events in the Events tab.
- Recommended: set up a system cron calling the URL shown in the Settings tab every 5 minutes (WP-Cron only runs when the site receives visits).
- Optional: to track deliveries and receive customer replies, copy the webhook URL shown in the Settings tab into app.conexteo.com (My Account > API / Webhook), then paste the signing secret (whsec_…) back into the plugin settings.
屏幕截图:
常见问题:
Do I need a Conexteo account?
Yes, create your account on app.conexteo.com. The plugin uses your Conexteo SMS/RCS credits.
Which variables can I use in my messages?
Depending on the event: #prenom#, #nom#, #commande#, #montant#, #lien#, #numero_suivi#, #transporteur#, #produit#, #lien_produit#, #image_produit#, #anciennete#, #boutique#. The {variable} syntax is also accepted.
Are there constraints on RCS images?
Yes: PNG or JPG only (no WebP — the plugin automatically falls back to a PNG/JPG version of your product images when WordPress generated WebP thumbnails), up to 4 buttons per card with a 25-character label, carousels of 2 to 10 cards.
How do I see whether my messages were delivered, and read my customers' replies?
Configure the webhooks (Settings tab, "Delivery receipts and replies" section). Once done, each automated send shows its status (delivered, read, failed, SMS fallback) in the order notes and in the Tracking tab, and customer replies appear on the related order. A customer who replies STOP is excluded from your future campaigns.
My messages stay at "Sent" in the Tracking tab. Why?
The webhooks are not configured, or they are being rejected. The Settings tab shows the last webhook received and, if one was refused, the reason: "invalid signature" means the secret is wrong or incomplete (it must include the whsec_ prefix), "timestamp outside the window" means the server clock is off.
In which language is the interface?
The plugin interface is in French, as the Conexteo service targets French-speaking merchants. All strings are internationalized and can be translated.
更新日志:
- Added up to 4 optional buttons under a plain RCS text: link, call or suggested reply, in automated messages, rules, campaigns and the test tab.
- Buttons of plain-text Conexteo RCS templates are kept when a template is loaded.
- Fixed a new card button overwriting the last one after a button was removed in the middle.
- Added RCS suggested replies: a card button can now be a suggested reply that the customer taps to send its label back, with an optional hidden value.
- Suggested replies from Conexteo RCS templates are kept when a template is loaded.
- A tap on a suggested reply or an RCS action button is recorded as a click, never as a STOP opt-out.
- Added delivery tracking: SMS delivery receipts and RCS statuses (delivered, read, failed, SMS fallback) received through signed Conexteo webhooks.
- Added customer replies (SMS, RCS and RCS button clicks), shown on the related order.
- STOP replies are recorded and automatically excluded from campaigns and contact synchronization.
- New Tracking tab: 30-day statistics, send log with statuses, customer replies.
- Added an installation video to the plugin page.
- Added the Plugin URI header so the plugin links to its documentation page.
- Maintenance release (directory re-publish).
- Complete rewrite of the plugin.
- Added RCS support (text, card, carousel) with SMS fallback.
- 5 configurable automated events, custom status rules with delays, campaigns, contact synchronization.
- Checkout phone capture for abandoned cart reminders (classic and block checkout).
- Encrypted credentials, HPOS compatibility, automatic GDPR data purge.