Integration for Freshworks CRM with AnyForm

This plugin seamlessly integrates with multiple WordPress form builders to automate lead capture and sync submissions to Freshworks CRM. The supported forms include:

• Contact Form 7 - Most popular WordPress form plugin
• Gravity Forms - Advanced form builder with conditional logic
• WPForms - Drag-and-drop form builder for WordPress
• Elementor Forms - Elementor form integration
• Formidable Forms - Feature-rich form plugin

To set up Contact Form 7 integration with Freshworks CRM, follow these steps:

• Open the plugin settings and go to the Setup tab
• Select Contact Form 7 as your form type
• Choose a Freshworks CRM module (Leads, Contacts, etc.)
• Map your form fields to Freshworks CRM fields
• Click Save Integration to enable automatic syncing

To enable WPForms integration with Freshworks CRM, follow these steps:

• Open the plugin and go to Setup
• Select WPForms as your form type
• Choose the Freshworks CRM module (Leads, Contacts, or Tickets)
• Map your WPForms fields to the Freshworks CRM fields
• Save the settings to activate real-time WPForms submission sync

Yes, Elementor Forms integration with Freshworks CRM is supported. To configure:

• Open the plugin settings and go to Setup
• Select Elementor Forms as your form type
• Map Elementor Forms fields to Freshworks CRM fields
• Click Save to activate Elementor form submission sync

To enable Gravity Forms integration with Freshworks CRM, follow these steps:

• Navigate to the Setup tab in the plugin
• Select Gravity Forms as your form type
• Choose a Freshworks CRM module
• Map Gravity Forms fields to Freshworks CRM
• Click Save Integration to activate Gravity Forms automation with Freshworks CRM

If a submission fails, it will be logged in the Error Logs section. You can:

• View the Freshworks CRM error message
• Identify the Freshworks API issue causing the failure
• Use the resync option to retry sending failed records

Yes, this plugin includes advanced field mapping with custom field support for Freshworks CRM. You can:

• Map WordPress form fields to Freshworks CRM custom fields
• Apply dynamic field mapping rules for Freshworks CRM integration
• Ensure structured data transfer with accurate field matching

Yes, file uploads from WordPress forms to Freshworks CRM is supported in the premium version. You can:

• Send file attachments from Contact Form 7, WPForms, Gravity Forms, Elementor Forms, and Formidable Forms
• Attach files directly to Freshworks CRM records

Yes, the plugin enables real-time syncing between WordPress forms and Freshworks CRM to ensure instant lead capturing.

Yes, this plugin includes conditional logic for Freshworks CRM form automation. You can:

• Set rules to control when form submissions are sent to Freshworks CRM
• Apply filters and conditions for lead segmentation

If you face issues with Freshworks CRM integration connection, follow these steps:

• Check your Freshworks API credentials and re-authenticate if needed
• Verify that form fields are mapped correctly in the integration settings
• Review the error logs to find failure reasons
• Ensure your Freshworks API rate limits are not exceeded
• Contact our Support Team for assistance

Yes, an active Freshworks CRM account is required to sync WordPress forms with Freshworks.

This plugin follows strong security protocols to protect Freshworks CRM data, including:

• OAuth 2.0 authentication for secure API access
• Encrypted API requests to prevent data breaches
• GDPR compliance for WordPress form security and privacy