Prescription for WooCommerce - Medical Prescription Upload & Pharmacy Order Approval

Install the plugin, turn it on under Prescriptions > Configuration > General, and choose the categories that need a prescription. Customers buying those products see an upload box on the cart and checkout pages, and they cannot place the order until a file is attached.

Yes. Choose categories under Configuration > General and exclude single products there. You can also open any product, go to its General tab and set it to always or never require a prescription.

Not if you set a holding status under Configuration > Review Workflow. New prescription orders move to that status and stay there even when the payment gateway would normally mark them Processing. Approving the prescription moves the order to the status you chose for approvals.

Open the order from Prescriptions > Orders or the WooCommerce orders list. The Medical Prescription Review box shows the uploaded files. Choose a decision (approve, reject or request more information), add a message for the customer if needed, and update the order.

Yes. The upload box appears in the Cart and Checkout blocks, and the prescription requirement is also checked through the Store API.

Yes, guests can upload at checkout. Attach Later, which lets a customer place the order first and upload afterwards, is only for logged in customers, because they need their order page to come back to.

JPG, PNG, WEBP, HEIC, PDF, DOC and DOCX. You set the maximum number of files per order under Configuration > Prescription Rules.

On your own server, in a private folder inside wp-content/uploads with a random name unique to your site. Files open only through a checked link, for the customer who uploaded them, administrators and shop managers. Anyone else gets an Access denied page. The folder location is shown under Configuration > Compliance so you can include it in backups.

Yes. nginx ignores the Apache and IIS deny rules, but the random folder name keeps the files from being found, and every file is still served through the checked link.

No. A person on your team reviews each prescription. The plugin does not send files to any outside or AI service. Pro adds tools that help with the check, such as a prescriber registry, duplicate file warnings and a verification link sent to the prescribing doctor.

It is built for prescriptions, but the same flow works for any document a person must check before an order ships, such as a doctor's note for medical equipment or an eye prescription for contact lenses. The upload is tied to the products you choose, and the order is held until someone approves it.

Yes, with Self Service turned on under Configuration > Customer Experience. The customer sees the reviewer's message on their order page and can upload a new file there.

The free version sends complete messages for approved, rejected and more information requests, and includes the reviewer's message. Recipients, email format and footer text are set in WooCommerce > Settings > Emails. Rewording the subject, heading and body of each email is a Pro feature.

Yes, if you need the customer to upload a copy of their prescription before you sell to them. It does not add a form for lens values such as sphere, cylinder or pupillary distance.

No plugin can do that on its own. This plugin keeps prescriptions on your server in a private folder and limits who can open them, which helps. Consent records, access logs and scheduled deletion of old prescriptions are Pro features. Check the rules that apply to your pharmacy with a qualified advisor.

No. The free version has no cap on orders, prescriptions, files or reviewers.

Yes. The plugin declares compatibility with WooCommerce High Performance Order Storage and with the Cart and Checkout blocks.

Yes. Pro installs on top of the free plugin and reads the same order data, so every existing prescription stays in place.

Yes. It is translation ready and ships with a POT file in the i18n folder.

Use the WordPress.org support forum or contact DevDiggers.