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DevPixels EU Withdrawal Form for WooCommerce

开发者 devpixels
更新时间 2026年7月14日 02:32
PHP版本: 7.4 及以上
WordPress版本: 7.0
版权: GPLv2 or later
版权网址: 版权信息

标签

woocommerce ecommerce gdpr consumer rights withdrawal

下载

1.0.0 1.0.1

详情介绍:

DevPixels EU Withdrawal Form for WooCommerce adds a complete EU withdrawal request system to your WooCommerce store. Customers can easily submit withdrawal requests for eligible orders, while store administrators can review, process, and manage requests from a dedicated admin page in the WordPress dashboard. The plugin supports both registered customers and guest orders, includes configurable legal information, category-based withdrawal rules, automatic withdrawal period validation, customer and administrator email notifications, and full compatibility with WooCommerce High-Performance Order Storage (HPOS).

安装:

  1. Upload the plugin files to the /wp-content/plugins/ directory or install the plugin through the WordPress Plugins screen.
  2. Activate the plugin.
  3. Open Withdrawals → Settings.
  4. Configure your withdrawal settings.
  5. Create a page containing the [wcwb_withdrawal] shortcode for guest withdrawals if required.

屏幕截图:

  • [Withdrawal Requests Management] - The administrator dashboard for managing all withdrawal requests. It provides a centralized overview of every request, allowing you to quickly review request details, status (Pending, Confirmed, Rejected), and perform management actions for each order.
  • [My Account – Orders List] - The customer's order history page, displaying all orders along with the current withdrawal request status for each order.
  • [Order Details – Withdrawal Button] - The order details page in the customer's account, where the "Withdraw from Contract" button is displayed, providing quick access to initiate the withdrawal process.
  • [Withdrawal Request Form] - An intuitive form that allows customers to select the products they wish to withdraw from the contract and optionally provide a reason for their request.
  • [Checkout Consent] - Checkout page integration that requires customers to acknowledge the withdrawal policy, ensuring compliance with Article 16 of Directive 2011/83/EU.
  • [Order Received – Confirmation] - The order confirmation page informing customers about their right of withdrawal and providing direct access to the withdrawal request form.
  • [Right of Withdrawal Details] - A dedicated section within the customer's order details email displaying the unique withdrawal reference code (token) required to identify and process the withdrawal request.
  • [Admin Edit Order View] - The WooCommerce order edit screen, where administrators can view the withdrawal request status associated with a customer's order.
  • [Standalone Withdrawal Form] - A standalone withdrawal request form embedded via shortcode on a dedicated page, allowing customers to verify the eligibility of an order using the order number and withdrawal token.
  • [Admin Dashboard Widget] - An informative WordPress Dashboard widget providing a quick overview of withdrawal request statuses (Pending, Confirmed, Rejected), with direct access to request management.
  • [Product Selection Interface] - The detailed product selection interface within the withdrawal request form, allowing customers to choose specific products (when applicable) for a partial withdrawal, while clearly displaying information about their legal withdrawal rights.
  • [Email Notification – Request Received] - An automated email template sent to customers confirming that their withdrawal request has been received, including the request details and the next steps in the review process.
  • [Email Notification – Request Approved] - An automated email template notifying customers that their withdrawal request has been approved, including any specific instructions provided by the store administrator.
  • [Email Notification – Request Rejected] - An automated email template sent when a withdrawal request has been rejected, providing the official reason for the decision along with a direct link to the store's Refund and Returns Policy.
  • [Withdrawal Request Approval] - The approval interface displayed when confirming a customer's withdrawal request. Administrators can add a personalized processing note, which is automatically included in the approval email, before finalizing the request.

升级注意事项:

1.0.0 Initial public release.

常见问题:

Does this plugin support WooCommerce HPOS?

Yes. The plugin fully supports WooCommerce High-Performance Order Storage (HPOS).

Can guest customers submit withdrawal requests?

Yes. Guests can verify their order using the Order ID, Billing Email, and Withdrawal Token.

Can I configure which products are eligible for withdrawal?

Yes. Withdrawal eligibility can be configured independently for each WooCommerce product category.

Are digital products supported?

Yes. Digital products can have separate withdrawal rules and customer messages.

Does the plugin send email notifications?

Yes. Customers receive confirmation emails after submitting a withdrawal request, while administrators receive notifications about new withdrawal requests.

Does this plugin process WooCommerce refunds?

No. Withdrawal requests are managed independently from WooCommerce refunds.

更新日志:

1.0.1 1.0.0