DocsBot – Trusted AI Support Agents from Your Knowledge Base

Put the DocsBot support agent trained on your content where visitors need it. No embed code to paste. No theme file to edit. Connect your account, choose a bot, and manage the widget experience from Settings > DocsBot. Update the welcome message, match your site's design, turn on actions, preview changes live, and decide which pages and visitors get chat. This plugin requires a DocsBot account and API key. Already using DocsBot? Connect in a few steps. New to DocsBot? Create your free account. Put useful answers where visitors need them

• Answer common questions with the DocsBot agent trained on your content.
• Match the launcher, chat window, colors, greeting, labels, logo, and avatar to your site.
• Let visitors upload images or ask questions by voice when you enable those options.
• Add feedback, human handoff, web search, booking, custom buttons, and advanced integrations through DocsBot Skills and MCP servers.
• Preview the real widget as you work, then enable it when it looks right.

Show the right widget to the right audience

• Include or exclude page paths, from an entire documentation section to a single account area.
• Show chat only to logged-in visitors, selected WordPress roles, or eligible members.
• Support private DocsBot bots without exposing signing credentials in the browser.
• Choose whether to share a visitor's display name, email, or raw WordPress user ID with the conversation.

Supported membership integrations Use WooCommerce Memberships, MemberPress, Paid Memberships Pro, Restrict Content Pro, WP-Members, or approved Ultimate Member roles to control who sees the widget. If the selected membership integration becomes unavailable, the widget stays hidden. Made for WordPress Choose custom launcher icons, bot avatars, and header logos from the WordPress Media Library. The plugin keeps every control under Settings > DocsBot and adds no sitewide notices or nags. Privacy and security Public conversation identity is enabled by default for new plugin setups. You can independently turn off sending a visitor's display name, email address, or raw WordPress user ID. It never sends membership, role, password, payment, or subscription data. Private bots have one exception: a signed request for a logged-in visitor automatically includes the numeric WordPress user ID as private priv_user_id metadata. Guest requests do not include a user ID. DocsBot keeps priv_* metadata out of chat history and AI model context while making it available to authorized integrations. WordPress keeps the DocsBot API key on the server and uses private-bot signature keys only to create short-lived tokens. The plugin encrypts both credentials before database storage. Site owners may instead supply them through wp-config.php constants. External service This plugin connects to DocsBot, a third-party service:

• WordPress calls https://docsbot.ai/api when an administrator connects an account, reads the authenticated user's current team, lists teams or bots, reads settings, or saves supported bot settings.
• DocsBot receives the entered prompt when an administrator requests a custom action button draft. The plugin saves that draft only when the administrator saves Actions.
• Eligible visitors' browsers load https://widget.docsbot.ai/chat.js after an administrator enables the widget.
• DocsBot processes visitor chat messages and any identity fields the administrator chooses to share.

The DocsBot Privacy Policy and Terms of Service govern use of the service. Learn more in the DocsBot widget documentation.

1. Upload the plugin directory to /wp-content/plugins/ or install the ZIP from Plugins > Add New Plugin > Upload Plugin.
2. Activate DocsBot.
3. Open Settings > DocsBot > Connection.
4. Get your user API key from the DocsBot API Keys page, paste it into WordPress, and connect. DocsBot selects your current accessible team when available.
5. Choose a team, save, then choose a bot.
6. Configure Content, Design, and Actions.
7. Open Deploy, choose your audience and pages, then enable the widget.

WordPress supplies the cryptography used to encrypt saved credentials, so no optional PHP encryption extension is required. For a private bot, select the bot normally. The plugin retrieves its signing key in the authorized server-side bot response, encrypts it immediately, and never renders it in WordPress.

1.0.2

• Added responsive dashboard fixes for narrow screens, including flexible fields, preview sizing, stacked mobile controls, and mobile lead-field layouts.
• Added a first-run onboarding card with a clear account signup, API-key, and bot-connection path.
• Added UTM tracking to DocsBot links opened from the WordPress admin.
• Clarified which Content settings are saved to the DocsBot bot and which are WordPress-only embed overrides.
• Fixed lead-field option indexing after adding, removing, or reordering options.
• Updated the plugin listing title, description, tags, and WordPress.org banners to emphasize trusted AI support agents from your knowledge base.

1.0.1

• Added Auto, Light, and Dark widget themes with a live dark-mode preview.
• Added an Advanced voice switch and matching live voice-orb preview for agent bots.
• Refined theme controls and launcher preview styling to match the DocsBot dashboard.
• Directed plugin support requests to DocsBot.ai.

1.0.0

• Added WordPress Media Library selection for custom launcher icons, bot avatars, and header logos.
• Added expanded dashboard action categories for Scheduling Tools, Custom Buttons, Skills, and MCP Servers, plus image uploads, voice input, and matching preview controls.
• Moved support settings into Human Support Escalation and content-related options into Content.
• Removed editable domain restrictions and now preserves unrestricted bots while transparently adding the WordPress hostname to existing allowlists.
• Prepared the plugin for community translation through WordPress.org language packs.
• Added import-ready WordPress.org listing translation catalogs for the same locales.
• Added the complete WordPress.org banner and icon asset set.
• Added dashboard-matched Content, Design, Actions, Deploy, and live widget preview screens.
• Added automatic private-bot signing-key retrieval and encrypted server-side storage.
• Added role, membership, page-prefix, and opt-in conversation identity controls.
• Added release validation and installable ZIP packaging with GitHub Actions.
• Standardized the plugin slug, text domain, PHP symbols, options, hooks, REST namespace, and package files on DocsBot.
• Updated product naming to DocsBot.
• Initial public release.