Dreamfoxmedia Helpspot live lookup

This plugin makes it possible to load user details in helpspot helpdesk software with the live lookup function. In the helpspot free helpdesk software there is an option to live lookup user details from other software. This plugin makes it possible to load user details from any wordpress website into helpspot. About Dreamfox Media This plugin is created and maintained by Dreamfox Media. Dreamfox Media is a WordPress and WooCommerce plugin developer that builds free and premium plugins to extend WordPress shops and sites — from payment and shipping/delivery options to help-desk and third-party integrations such as this HelpSpot Live Lookup plugin. A few of our plugins:

• HelpSpot Live Lookup — this plugin.
• WooCommerce Payment Gateway per Product — enable or disable payment gateways per product.
• WooCommerce Delivery Date — let customers choose a delivery date at checkout.

See all of our plugins on the Dreamfox Media plugins page. Questions or need help?

• Website: https://www.dreamfoxmedia.com
• All plugins: https://www.dreamfoxmedia.com/plugins/
• Contact form: https://www.dreamfoxmedia.com/contact
• Support requests: https://support.dreamfoxmedia.com/index.php?pg=request
• Or use the Support tab on the plugin's settings page (Settings -> helpspot live lookup -> Support) to send a ticket directly from WordPress.

Feedback Feedback is welcome! If you need help, have problems, want to leave feedback or want to provide constructive criticism, please Found a bug? Please open an issue use our contactform at Dreamfox Media. Twitter Follow @dreamfoxmedia on Twitter for updates on this and other plugins. Facebook Follow Dreamfox Media on Facebook for updates on this and other plugins.

For automatic installation: The simplest way to install is to click on 'Plugins' then 'Add' and type 'helpspot live lookup' in the search field. For manual installation 1:

1. Login to your website and go to the Plugins section of your admin panel.
2. Click the Add New button.
3. Under Install Plugins, click the Upload link.
4. Select the plugin zip file (helpspot-livelookup.zip) from your computer then click the Install Now button.
5. You should see a message stating that the plugin was installed successfully.
6. Click the Activate Plugin link.

For manual installation 2:

1. You should have access to the server where WordPress is installed. If you don't, see your system administrator.
2. Copy the plugin zip file (helpspot-livelookup.zip) up to your server and unzip it somewhere on the file system.
3. Copy the "helpspot-livelookup" folder into the /wp-content/plugins directory of your WordPress installation.
4. Login to your website and go to the Plugins section of your admin panel.
5. Look for "helpspot-livelookup" and click Activate.

1.3.14 - 2026-07-28

• Compatibility: getest met WordPress 7.0.2

1.3.13 - 2026-07-27

• Compatibility: getest met WordPress 7.0.2

1.3.12 - 2026-07-26

• Compatibility: getest met WordPress 7.0.2

1.3.11 - 2026-07-25

• Compatibility: getest met WordPress 7.0.2

1.3.10 - 2026-07-24

• Compatibility: getest met WordPress 7.0.2

1.3.9 - 2026-07-23

• Compatibility: getest met WordPress 7.0.2

1.3.8 - 2026-07-21

• Compatibility: getest met WordPress 7.0.2

1.3.7

• Tested with the latest WordPress (7.0.1).
• Fixed plugin Tags: "wordpress" and "plugin" are banned/disallowed tags on WordPress.org and were being ignored; the remaining list also exceeded the 5-tag limit. Replaced with 5 valid, relevant tags.
• Corrected Stable tag/Version, which had drifted to a stale "1.3" (actual last release was 1.3.6.1) — readme.txt and the plugin header just hadn't been kept in sync with the real release tags.
• Removed the hardcoded DFMHSLL_VERSION duplicate; it's now read from the plugin header at runtime. Also removed a dead line in the deploy workflow that tried to patch a differently-named constant that never existed in this codebase.

1.3

• Security: fixed SQL injection in the live lookup endpoint (queries now use $wpdb->prepare()).
• Security: the auth key is now compared in constant time with hash_equals().
• Security: added nonce (CSRF) protection and capability checks to the settings and support ticket forms.
• Security: escaped all admin output (esc_attr/esc_html/esc_url), including the remotely fetched plugins list.
• Bugfix: the support ticket form no longer triggers a fatal error (removed the undefined softsdev_notice() call).
• Bugfix: the last name search now returns matches (it previously queried the wrong meta join).
• Tested with current WordPress and PHP 8.

1.1

• Code not saved bugfix solved

1.0

• added on wordpress extensions