eesel AI puts an AI chatbot and customer support agent on your WooCommerce store. It answers shoppers' questions in a chat bubble on your storefront, using your own knowledge, and once you connect your store it can look up their orders too.
Setup takes a few minutes and needs no API keys and no code. Install the plugin, click
Connect eesel, sign in and pick your agent.
What the AI chatbot does
- Answers shoppers on your storefront. The eesel chat bubble appears on your store and answers from the knowledge you've given your agent in eesel.
- Looks up orders. Connect your store and the AI customer support agent can answer "where's my order?" questions from your WooCommerce orders.
- Keeps you in control. Refunds and order status changes are held for your approval before they run.
- Looks like your brand. The bubble's name, welcome message, colour and suggested questions are all set in your eesel dashboard.
How it works
- Connect eesel. Open the eesel AI menu in WordPress, click Connect eesel, sign in and pick an agent.
- Connect your store. Click Connect your store. WooCommerce shows its own approval screen. When you approve, WooCommerce sends the access straight to eesel, so you never copy API keys and the plugin never sees them.
- Go live. The chat bubble is on by default. You can turn it off any time under Storefront chat bubble in the plugin's settings.
Requirements
- An eesel account (sign up at eesel.ai).
- WooCommerce 7.0 or later.
- To connect your store: pretty permalinks (Settings → Permalinks) and HTTPS. The settings page tells you if either is missing.