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Emporiqa

开发者 rosenhristov1
更新时间 2026年5月11日 13:57
PHP版本: 7.4 及以上
WordPress版本: 6.9
版权: GPLv2 or later
版权网址: 版权信息

标签

chat customer support woocommerce chatbot product search

下载

1.0.0 1.1.0

详情介绍:

A customer types "winter boots, waterproof, under 80, size 9" into your store. Your search returns every boot you sell. The customer wanted four specific things and got none of them filtered. This plugin connects your WooCommerce store to the Emporiqa AI chatbot. It acts like an online salesperson: shoppers describe what they need (or upload a photo of something they like), it finds matching products from your catalog, handles objections, answers questions from your own pages, compares items, and walks them to cart and checkout. Try it yourself on the live demo store. What it does: Pricing Pay-as-you-go: $0.25 per conversation, $25 signup credit (~100 free conversations) auto-applied at signup, no credit card required. Capped at $59/month by default (you can adjust the cap). Catalogs above 30,000 products use an Enterprise plan. See the FAQ below for details. How it works:
  1. Install the plugin and connect it to your Emporiqa account in Settings > Emporiqa
  2. Your products and pages sync automatically
  3. The chat widget appears on your store
  4. Changes sync in real-time, no manual updates needed
Built for WooCommerce: Emporiqa also works with Drupal Commerce, Magento, PrestaShop, Shopware, Sylius, and any store via webhook API. Same platform, same dashboard, same assistant. For developers: The plugin provides 20+ WordPress filters to customize synced data, control which products sync, override cart/checkout URLs, assign sales channels, and more. WP-CLI commands available for bulk sync operations. See the full documentation. Key filters: emporiqa_product_data, emporiqa_should_sync_product, emporiqa_widget_enabled, emporiqa_checkout_url, emporiqa_order_tracking_data. Third-Party Service This plugin connects to Emporiqa, an external service, in the following ways: An Emporiqa account is required. By using this plugin you agree to the Emporiqa Terms of Service and Privacy Policy.

安装:

From wordpress.org (recommended):
  1. Go to Plugins > Add New in your WordPress admin
  2. Search for "Emporiqa"
  3. Click Install Now, then Activate
Manual installation:
  1. Download the plugin from wordpress.org
  2. Upload the emporiqa folder to /wp-content/plugins/
  3. Activate the plugin through the Plugins menu
Setup:
  1. Create a free Emporiqa account at emporiqa.com (no credit card required — $25 signup credit, ~100 free conversations, auto-applied)
  2. Go to Settings > Emporiqa in your WordPress admin
  3. Enter your Store ID and Connection Secret (from the Emporiqa dashboard under Settings > Store Integration)
  4. Click Test Connection to verify everything works
  5. Run the initial sync from the Sync tab
Full setup guide with screenshots: emporiqa.com/docs/woocommerce/ Integration overview: emporiqa.com/integrations/woocommerce/

屏幕截图:

  • Closes the sale — handles objections like "cheaper on Amazon" with facts about your store, not a discount
  • Product comparison — side-by-side specs, prices, and features so the shopper can decide without leaving the chat
  • In-chat cart — shoppers add items and proceed to checkout without leaving the conversation
  • Customer support — answers payment, discount, and policy questions from your own synced pages
  • Human handoff — when the chatbot can't help (e.g., refund requests), it connects the shopper to your team and offers to capture contact details for follow-up
  • Order tracking — shoppers check order status in chat using only their order number and email
  • Dashboard — widget-live status, current-period spend versus monthly cap, pending-handoff and low-rated-conversation alerts, plus a Revenue & Conversions panel for the last 30 days
  • Plugin settings — connect your store with a Store ID and secret. Everything syncs automatically after that
  • Bulk sync — one click to send your whole catalog; Test Connection verifies the setup first

升级注意事项:

1.1.0 Simpler settings UI. Order tracking is now always on (still HMAC-authenticated) and email verification is always required. 1.0.0 Initial release.

常见问题:

Where do I get my Store ID and Connection Secret?

Log in to your Emporiqa dashboard at emporiqa.com and navigate to Settings > Store Integration.

Does this work with Polylang, WPML, or TranslatePress?

Yes. The plugin automatically detects Polylang, WPML, and TranslatePress, and syncs content in all configured languages. Languages are auto-detected on activation.

How do I do the initial sync?

After configuring the plugin, either use the "Sync All" button in Settings > Emporiqa > Sync tab, or run wp emporiqa sync-all via WP-CLI. After the initial sync, changes are sent automatically in real-time.

Can I control which products get synced?

Yes. Use the emporiqa_should_sync_product filter: add_filter( 'emporiqa_should_sync_product', function( $should_sync, $product ) { if ( $product->get_price() <= 0 ) { return false; } return $should_sync; }, 10, 2 );

What post types can I sync as pages?

By default, the page post type is synced. You can configure additional public post types (posts, custom post types) in Settings > Emporiqa under "Page Content Types".

Does the plugin support WooCommerce HPOS?

Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage (Custom Order Tables).

How does order tracking work?

The plugin exposes a REST API endpoint that Emporiqa calls when a customer asks about their order. Requests are authenticated automatically using your connection secret.

Does visual search work with any product?

Yes. The chatbot accepts a photo upload, describes what it sees (color, material, category, distinctive features), and searches your catalog using that description. Works best for products with photos that show the item clearly. The shopper doesn't need special tags on your products. The visual search runs through the same catalog you already sync.

What happens if the AI says something wrong?

Every reply comes from your synced products and pages, never from training data. When the chatbot isn't sure, it says so and offers to hand off to your team. You can review every conversation in the dashboard and low-rated ones are flagged automatically.

Where do the answers come from?

Every reply comes from your synced store content: products, shipping page, return policy, FAQ pages. The chatbot answers from what you've synced, never from general training data.

How much does it cost?

The plugin is free. Emporiqa is Pay-as-you-go: $0.25 per conversation, with a $25 signup credit (~100 free conversations) auto-applied when you create your account. No credit card required at signup, no trial deadline, and the credit doesn't expire while your store is active. Spend is capped at $59/month by default and you can raise or lower the cap any time. Catalogs above 30,000 products move to an Enterprise plan with custom rates. Full pricing details at emporiqa.com/pricing/.

更新日志:

1.1.0 1.0.0