Ethora Chat Assistant
| 开发者 |
rldp
ethorateam dmytroberberov phwizard |
|---|---|
| 更新时间 | 2026年6月16日 22:11 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.0 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- Create your Ethora account.
- Provision an AI assistant configured for your site.
- Crawl up to 100 of your pages so the assistant can answer questions about them.
- Save the assistant's App ID into your plugin settings automatically.
- A chat launcher on every page of your site (header or footer placement).
- Answers grounded in your own content - the assistant cites what it knows from your indexed pages instead of making things up.
- A free Ethora admin panel where you can edit the assistant's prompt, change its name and avatar, re-index your pages after you update them, and review past visitor conversations.
- Mobile-responsive widget that works on every screen size.
- Optional Google Sign-In so returning visitors keep their chat history.
- Product and SaaS sites - "what does your tool do, how much, how do I integrate it?"
- Documentation sites - the assistant answers from your docs.
- E-commerce - shoppers ask about shipping, returns, sizing.
- Customer support and help centres - first-line triage before a human steps in.
- Lead generation and pre-sales - answer FAQs, capture warm leads.
postMessage API, and your WordPress site saves it to the plugin settings. No Ethora credentials are stored in WordPress.
安装:
- From your WordPress admin: Plugins -> Add New -> Search "Ethora Chat Assistant", then Install Now and Activate. Or upload the plugin zip via Plugins -> Add New -> Upload Plugin.
- Go to Settings -> Ethora Chat Assistant.
- Click Set Up Automatically and follow the popup. (If you already have an Ethora App ID, paste it into the App ID field instead and click Save.)
- Done. Your widget is live.
常见问题:
How long does the auto-setup take?
Usually under a minute on a small site. The crawl runs in the background and the widget is usable as soon as setup finishes; answers improve as more pages get indexed.
How is this different from a generic chatbot?
A generic chatbot only knows what its underlying LLM was trained on. Ethora Chat Assistant grounds its answers in your pages - so it can talk specifically about your product, your pricing, your team, your support process. Visitors get real answers, not generic small talk.
I am a developer. What is the assistant actually doing?
It is a Retrieval-Augmented Generation (RAG) chat. The setup wizard crawls up to 100 pages of your site and stores them as a per-app knowledge base. When a visitor asks a question, the assistant retrieves the most relevant chunks of your content and uses an LLM to write an answer grounded in that content. You can edit the system prompt, swap the LLM provider, and re-index your pages whenever you like from your Ethora admin panel.
Does it cost anything?
Ethora has a free tier suitable for getting started. Heavier usage (more conversations, larger crawls, custom LLM providers) is on paid plans documented at https://ethora.com.
Can I customize how the assistant talks?
Yes. The setup wizard pre-fills a sensible product-site prompt, but you can rewrite it during setup or any time later from the Ethora admin panel. Greeting message, bot name, and avatar are also customisable.
Can I review what visitors are asking the assistant?
Yes. The Ethora admin panel has a Widget Conversations view that lists every conversation across all of your plugin installs, with full transcripts.
Can I point the widget at a self-hosted Ethora server?
Yes. The settings screen has an optional API URL (advanced) field. It defaults to Ethora Cloud (https://api.chat.ethora.com/v1). For self-hosted or dedicated Ethora servers, set the API base URL here.
Is the widget JavaScript loaded from a remote server?
No. The widget JavaScript is bundled inside the plugin and served from your own WordPress site. It only contacts external services after a visitor opens the chat; the full list is in External services below.
Is the chat widget mobile responsive?
Yes. Tested on desktop, tablet, and phone.
Can I use this on multiple sites?
Yes. Install it on as many sites as you like. Run the auto-setup once per site to get a separate assistant per site, or paste the same App ID into multiple sites to share one knowledge base across them.
更新日志:
- New "Set Up Automatically" button on the settings screen runs a guided one-click setup. It opens a wizard on the Ethora admin domain that creates your Ethora account, configures an AI assistant for your site (with a product-site default prompt), and crawls up to 100 of your pages so the assistant can answer questions about them. When the wizard finishes, the App ID is saved into the plugin settings automatically. The traditional manual flow (paste your App ID) continues to work unchanged.
- Refreshed the bundled Ethora assistant build so the widget provisions its chat session against the current platform API.
- The settings field is labelled "App ID" to match how App IDs are presented on the Ethora admin panel. Existing installs that have a legacy Bot ID stored in this field continue to work without any action.
- Fixed a race condition in which the widget bundle could initialise before its configuration tag was created, leaving the widget inert.
- Removed an unused decorative header from the settings screen.
- Added a "Settings" link to the plugin row on the Plugins screen.
- Reworded the readme description to remove promotional phrasing.
- Hardened the script-position setting sanitization (strict whitelist comparison).
- Clarified the External services disclosure with separate Terms of Service and Privacy Policy links.
- Corrected the External services disclosure to accurately list every third-party service the chat widget contacts (Ethora chat/AI, Google Sign-In, LinkPreview), with the data sent and the relevant terms and privacy policies.
- Removed inaccurate "no external dependencies / no remote resource loading" statements from the readme and admin screen.
- Replaced the previous placeholder source file with the actual non-minified widget build to comply with the human-readable code guideline.
- Corrected the documentation link for obtaining a Bot ID (now app.chat.ethora.com).
- Added frontend and admin Ethora branding.
- Improved admin interface styling.
- Added option to choose between head or footer injection.
- Enhanced settings page layout.
- Initial release with Bot ID setting and script injection.