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Firehose Chat

开发者 alexlafroscia
更新时间 2014年10月27日 06:16
捐献地址: 去捐款
PHP版本: 3.0.1 及以上
WordPress版本: 4.0
版权: GPLv3
版权网址: 版权信息

标签

chat support customer firehose

下载

1.0 1.0.1

详情介绍:

[vimeo http://vimeo.com/98781530] Chat with visitors on your website. When you open this app, we give you a code snippet to paste into the HTML of your website and that's it! You'll see a list of everyone who is on your website in this app. They'll see a chat box in the bottom right of your website. You can chat with them, they can chat with you. Features you get for free: Find out more on our website Check out our apps for iOS and OS X

安装:

  1. Register for an account at Firehosechat.com
  2. Install the plugin through the Wordpress plugin directory
  3. Activate the plugin through the 'Plugins' menu in WordPress
  4. Add your product token in the settings, found under Settings > Firehose Chat

屏幕截图:

  • The default chat widget that gets installed on your page. As a premium subscriber you have complete, CSS-level control over the styling.
  • The default chat widget in place on a page
  • Our apps for OSX and iOS make responding to visitor messages quick and easy
  • Easily customize the appearance of the chat widget

升级注意事项:

1.0.1
  • No changes made to the plugin code, just a version bump
1.0
  • Initial Release

常见问题:

Wait, what is this thing again?

This is a service called Firehose Chat. It makes it easy to carry on live conversations with people who visit your site.

How does it work?

Well, you (or your resident web guy) copy and paste a small chunk of code into the HTML of your webpage. This makes a small chat window appear on your site that people can type messages into. Then you can use our Mac or iOS apps to answer questions as they come in.

What if I’m offline?

Our apps are push-based. So even if they’re not open, you can allow them to notify you that someone wants to chat. On the phone it feels just like texting with someone from your lock screen. It’s kinda magical.

How does Firehose Chat benefit my business?

You probably get a lot more traffic than you realize, but customers often leave after getting confused and you’re none the wiser. Firehose Chat helps you engage those customers before they leave. You’ll see increased customer satisfaction and find out what the pain points of your website are.

Why are you better than other similar services?

All the features above with an “Exclusive” badge. Also, two big things: We have custom native apps built specifically for our service, an awesome Mac app and an equally awesome iOS app coming soon. Second, you don’t have to have the app open, you can get push notifications whenever a visitor wants to chat, so you can always be an iPhone/iPad lock screen slide away from answering a visitor who wants to chat. Oh, and our pricing is WAY better and it’s one flat rate for unlimited agents. No one else has that.

Is it really free?

Yes, the basic version is free. If you want to customize the chat box, remove the Firehose branding, view history or have multiple agents, you’ll need to upgrade. A subscription is only $7 a month, regardless of the number of agents or websites you install it on.

Can I customize the look of the chat window?

Yep, with a paid account you have complete control including color, placement, intro text, etc. You can even edit the CSS right in the app if you’re so inclined.

Wait, how many websites can I install it on?

As many as you need, but we do ask that you exercise restraint. Think of the children.

And how many users/employees/agents can I add?

With a paid account, as many as you want. 20 agents costs the same as 1.

更新日志:

1.0.1 1.0