| 开发者 | freightandlogistics |
|---|---|
| 更新时间 | 2026年11月13日 01:57 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
Yes. The rates come from your own account, and paid orders are saved to it. An account is free to open: in WordPress, open Freight rates, then Your account, and use "Get a free account". We email your login within 1 business day.
Only products whose size, weight and packaging are all filled in on the plugin's Your products page. Every variation is its own row, so fill in each variation you sell. Rows left blank keep your store's normal shipping. We take size and weight from our spreadsheet, not from WooCommerce's own weight and dimension fields.
Check these, in order: the product (or the variation in the cart) has size, weight and packaging filled in on Your products; every freight item in the cart ships from the same pickup address (regular items don't matter); the shipping address at checkout is complete; and Your account shows you are connected. Still stuck? Email support@freightandlogistics.ai with the product name and the ZIP code you tried.
Add it in WooCommerce as usual. Then open Your products, download the spreadsheet again, fill in size, weight and packaging on the new rows, and upload it. Re-uploading updates what you already entered; it never creates duplicates.
For carts with freight items only. The carrier calls the person receiving the delivery to schedule it. Without a phone number the carrier can't reach them, which leads to failed delivery attempts and redelivery charges. Carts with no freight items are not affected.
If we can't get a freight price for the freight items in a cart, the shopper can't finish checkout for that cart. That way a freight product never ships at the wrong price. The most common causes are an incomplete or mistyped delivery address, freight items that ship from different pickup addresses, and a product that is missing size, weight or packaging. If it keeps happening, email support@freightandlogistics.ai with the product name and the ZIP code.
We show up to four delivery levels: Curbside, Front door, Room of choice and White glove. When a better level costs the same or less than a lower one, we show only the better one, because nobody would pick the lower one. So a cart can show Front door and White glove with no Curbside. Which levels appear also depends on what the carriers quote for that cart and address.
Freight items are always delivered by a carrier, so your own Local pickup isn't offered for them. Regular items keep it when they are bought on their own. In a cart that mixes freight and regular items, WooCommerce splits the cart into two shipments and hides its pickup choice for the whole cart. That is WooCommerce behavior, not a setting of this plugin.
No. The plugin adds Freight and Logistics to each of your shipping zones and never changes your own methods, rates or settings. On the freight part of a cart, your own methods are hidden so nobody picks "Flat rate" for a sofa. Regular items keep them.
Within a minute or two the order is saved in your Freight and Logistics portal as a shipment, with the delivery level your customer chose. Nothing is dispatched automatically. You review it and dispatch it in the portal when you are ready.
Like any plugin from the directory: Plugins, then Update now when an update is shown. Your settings are kept. The version number shows at the bottom of the plugin's pages.
The setup guide is at https://www.freightandlogistics.ai/woocommerce. You can also email support@freightandlogistics.ai; we reply weekdays.