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Fluent Support - Helpdesk & Customer Support Ticket System

开发者 techjewel
wpmanageninja
adreastrian
rafiahmedd
更新时间 2024年9月27日 21:20
PHP版本: 7.3 及以上
WordPress版本: 6.6
版权: GPLv2 or later
版权网址: 版权信息

标签

helpdesk support plugin Support Ticket wordpress support ticket customer support plugin

下载

1.4.2 1.4.5 1.5.1 1.8.1 1.7.3 1.4.6 1.5.3 1.5.8 1.6.1 1.6.2 1.5.0 1.7.1 1.7.7 1.7.72 1.7.80 1.7.90 1.4.0 1.5.4 1.5.6 1.5.7 1.6.3 1.6.5 1.6.6 1.6.7 1.6.9 1.4.1 1.4.7 1.5.5 1.6.0 1.6.8 1.7.0 1.7.2 1.7.4 1.7.5 1.5.2 1.7.6 1.8.0 1.8.2 1.8.3 1.8.4

详情介绍:

安装:

This section describes how to install the plugin and get it working.
  1. Just search for Fluent Support in WordPress Plugins and click install and activate.
OR
  1. Upload the plugin files to the /wp-content/plugins/fluent-support directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the \'Plugins\' screen in WordPress
  3. Use the Fluent Support -> Settings screen to configure the plugin
  4. (Make your instructions match the desired user flow for activating and installing your plugin. Include any steps that might be needed for explanatory purposes)

屏幕截图:

  • Single Ticket Overview
  • Fluent Support Reports
  • Customer Portal - Dashboard
  • Customer Portal - Single Ticket
  • Workflows (Pro)
  • Settings
  • FluentSupport Dashboard

常见问题:

Are there any limitations about how many support tickets I can manage?

No, there are no limitations. You can manage as many support tickets or customers or support staff as you want.

Is it 100% self-hosted?

Yes, Fluent Support is 100% self-hosted. Fluent Support will not connect with any of our SaaS servers. You own the data, and your data should be hosted on your hosting server.

Is it GDPR compliant?

Yes, your data never goes to a different server like HelpScout, ZenDesk or Freshdesk. All the data will be saved and managed into WordPress.

Will it cause performance issues for WordPress?

Absolutely not! From the very first, we were careful about this. It stores all the related data in custom database tables, so it will not affect your WordPress database. We built the application with VueJS, and it’s only run when you go to the admin dashboard of Fluent Support. Also, The Admin UI is super-fast as It’s a SPA and communicates over ajax.

Can I customize the appearance of the helpdesk to match my WordPress theme?

Absolutely! Fluent Support offers a customizable support portal, allowing you to seamlessly integrate the helpdesk with your WordPress theme for a cohesive and professional look.

更新日志:

1.8.4 (Date: Sep 27, 2024) 1.8.3 (Date: Sep 25, 2024) 1.8.1 (Date: Sep 10, 2024) 1.8.0 (Date: Aug 15, 2024) 1.7.90 (Date: May 28, 2024) 1.7.80 (Date: April 3, 2024) 1.7.72 (Date: January 10, 2024) 1.7.7 (Date: December 13, 2023) 1.7.6 (Date: November 07, 2023) 1.7.5 (Date: November 01, 2023) 1.7.4 (Date: October 31, 2023) 1.7.3 (Date: August 23, 2023) 1.7.2 (Date: July 17, 2023) 1.7.1 (Date: July 15, 2023) 1.7.0 (Date: July 14, 2023) 1.6.9 (Date: March 16, 2023) 1.6.8 (Date: February 14, 2023) 1.6.7 (Date: November 24, 2022) 1.6.6 (Date: October, 2022) 1.6.5 (Date: August 24, 2022) 1.6.2 (Date: August 22, 2022) 1.6.1 (Date: August 19, 2022) 1.5.7 (Date: July 07, 2022) 1.5.6 (Date: May 26, 2022) 1.5.5 (Date: March 02, 2022) 1.5.4 (Date: January 19, 2022) 1.5.3 (Date: November 22, 2021) 1.5.2 (Date: November 17, 2021) 1.5.1 (Date: November 16, 2021) 1.5.0 (Date: November 16, 2021) 1.4.6 (Date: November 15, 2021) 1.4.2 (Date: November 14, 2021) 1.4.1 (Date: November 13, 2021) 1.4.0 (Date: November 12, 2021)