FoodOrd - Online Food Ordering Ecosystem

Yes, WooCommerce must be installed and activated.

Yes, but works best with the FoodOrd Theme. Some features may need custom styling.

Yes. If you already have your own WordPress theme, we can adapt it to work properly with the FoodOrd plugin. This customization service is not included for free and requires an additional fee. Please contact us through the contact page on our website so we can review your website and provide more details.

Yes, customers can toggle between modes at any time before checkout.

Yes. If you are not familiar with WordPress, plugins, themes, or technical setup, we can prepare everything for you and deliver a ready-to-use FoodOrd system. This setup service requires an additional fee. Please contact us through the contact page on our website so we can discuss your needs and provide more information.

Yes! Use the included .pot file with Poedit or Loco Translate.

All WooCommerce payment gateways work with FoodOrd.

No, the desktop application is optional. The plugin works fully without it.

FoodOrd connects to external services when specific features are enabled: Google Maps Platform

• When used: Radius-based delivery with Google Maps API key enabled
• Services: Maps JavaScript API, Places API, Geocoding API
• Endpoints: https://maps.googleapis.com/maps/api/js, https://maps.googleapis.com/maps/api/geocode/json
• Data sent: API key, store address, customer address queries
• Links: Terms | Privacy FoodOrd License Server
• When used: Activating a license for the desktop application
• Service: https://foodord.com/wp-json/foodord-cloud/v1/license/verify
• Data sent: License key, site URL
• Links: Terms | Privacy FoodOrd Diagnostics Service
• When used: Only when the administrator keeps "Share diagnostic data" enabled during onboarding or in the FoodOrd Help tab
• Service: https://www.foodord.com/wp-json/foodord/v1/diagnostics
• Frequency: Once when diagnostics sharing is first enabled, then monthly
• Data sent: Technical environment and compatibility data, including site host, anonymous site hash, WordPress version, PHP version, WooCommerce version, FoodOrd version, active theme slug/version, server limits, and required PHP extension availability
• Data not sent: Customer data, order data, payment data, product data, category data, or personal customer information
• How to disable: Go to any FoodOrd admin screen, open the WordPress Help tab, select Diagnostics, and disable "Share diagnostic data"
• Links: Terms | Privacy FoodOrd Website Resources
• When used: Opening dashboard links, plugin action links, and resource buttons such as Documentation, Support, Pricing, and Theme download pages
• Endpoints: https://www.foodord.com/documentation/, https://www.foodord.com/support/, https://www.foodord.com/pricing/, https://www.foodord.com/downloads/
• Data sent: Standard browser request data such as IP address, user agent, referrer, and cookies already set by the user browser
• Links: Terms | Privacy Google Identity Services
• When used: "Continue with Google" login with OAuth credentials configured
• Services: OAuth authorization, token exchange, user profile retrieval
• Data sent: Client ID, redirect URI, authorization code, basic profile (email, name)
• Links: Terms | Privacy YouTube Services
• When used: Opening dashboard tutorial videos or the "View More" link from the FoodOrd admin dashboard
• Services: YouTube watch pages, YouTube no-cookie embedded player, YouTube channel pages, and YouTube-hosted thumbnail images
• Endpoints: https://youtu.be/, https://www.youtube.com/, https://www.youtube-nocookie.com/embed/, https://i.ytimg.com/
• Data sent: Standard browser request data such as IP address, user agent, referrer, and cookies already set by YouTube in the user's browser
• Links: Terms | Privacy