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Freshdesk (official)

开发者 freshdeskintegration
更新时间 2024年7月1日 14:21
PHP版本: 3.4 及以上
WordPress版本: 6.4.3
版权: GPLv2 or later
版权网址: 版权信息

标签

contact form helpdesk knowledge base freshdesk customer support software freshdesk ticket

下载

1.8.2 1.8.3 1.8.4 2.2 2.3 1.1 2.4 1.5 1.6 2.2.1 3.0 1.4 1.7 1.8 2.3.1 1.0 1.8.1 2.3.2 2.3.3 2.3.4 1.3 2.3.6 1.2 2.4.0 2.4.1

详情介绍:

With the Freshdesk (official) plugin, you can now:

安装:

屏幕截图:

  • Freshdesk (official) plugin's settings page in WordPress

常见问题:

  1. What is the help widget?

The help widget allows you to embed a contact form or help articles on your website. To use the help widget, you need to create a Freshdesk account by signing up here.

  1. Where can I find the help widget code?

Once you've logged in to your Freshdesk account, you can go to Admin > Widgets and create a new widget. You can click the 'Embed code' tab to copy the code from your Freshdesk account. You can then paste it into the plugin settings page in WordPress. This will make the widget appear on all pages in your WordPress account.

  1. Where do I find the SSO shared secret key?

The SSO shared secret will be available in your Freshdesk account's Admin -> Security page.

更新日志:

2.4.1 Added compatibility with other plugins that uses 'login_message' filter 2.4.0 Updated OAuth library to version 4.4.0 2.3.6 Fixed php 8.2 compatibility warnings Updated Client Information Section 2.3.5 Fixed Basic Settings missing checkbox issue 2.3.4 Fixed minor bugs 2.3.3 Fixed the warning Undefined array key "action" 2.3.2 There is a typo in a function that updates 'wo_options' on wp-oauth-main which is resolved and aded validation 2.3.1 Widget not showing on the front end issue is resolved 2.3 Typo Fix Last used URLs with credentials Support with PHP 8.0 & PHP 8.1 Updated code to match WordPress coding standards Updated oauth library 2.2 Introducing support for Freshworks SSO via OAuth. 2.1 Freshdesk URL fields are made to be synced with each other. 2.0 Updated code to match WordPress's latest coding standards. Reorganized the settings page. The updated content on the settings page makes things easier to understand. And we're back! :) 1.8.4 minor SSO bug fix. 1.8.3 fixed redirects not working when HTTP protocol is not allowed in the redirect parameter. 1.8.2 replaced split with explode to support php7 1.8.1 Fixed minor bugs. 1.8 Security fix for open redirect vulnerability. Now users are required to configure all the portal URLs on the settings page. 1.7 Added option to enable/disable SSO. Logging out of WordPress no longer logs out of the Freshdesk session. Added validations for the settings page. Fixed the error showing up on the plugin settings page. 1.6 Fix the SSO login redirect to Freshdesk and on WordPress logout, logout of Freshdesk as well. 1.5 Includes fix for SSO and Vanity URL redirect. 1.4 Bug fix for SSO and Vanity URL redirect. 1.3 Added comment link to the ticket description 1.2 Fix the error message("The plugin does not have a valid header.") on enabling the plugin 1.1 Previous revision. Bug Fix: 1.0 First Release Version.