Frictionless is a plugin developed by the Schedule Engine team that allows our clients to integrate our scheduling widget and live chat products with minimal configuration. With this plugin, clients don't have to manage separate code snippets and worry about updating it as we enhance our features.
- Our online scheduling software streamlines the booking process, helping customers schedule visits with a few clicks, saving time for your CSRs and dispatchers.
- Our live chat experience features live agents who can book real jobs, build brand loyalty and boost satisfaction as they serve up answers and guidance for your customers on the spot.
Frictionless embeds
https://webchat.scheduleengine.net and
https://embed.scheduleengine.net scripts on your WordPress website. Please visit
https://www.scheduleengine.com/privacy-policy for more info.
June 28, 2022.
ServiceTitan Enhances its Online Booking Technology for the Trades with Acquisition of Schedule Engine.
https://www.servicetitan.com/press/schedule-engine-acquisition
Once the Frictionless plugin is successfully installed, you will see a new settings card under “Settings > Frictionless”.
- Open the Frictionless settings card. There are two settings tabs: Booking Settings and Chat Settings.
- Get your API keys from your Schedule Engine onboarding specialist and save each of them in their respective tabs.
- You can activate both the online scheduling widget and live chat or, depending on your subscription, either one.
- Once the API key is set, you will see the floating scheduling widget button and/or Live Chat bubble embedded on all your pages.
- You can use the settings page for more advanced options, like changing colors or hooking up events to your own CTA throughout your website.