GhostChat – Live Chat, AI Chatbot & Customer Support
| 开发者 | jacobo1 |
|---|---|
| 更新时间 | 2026年10月22日 20:35 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- Answer from Gmail - A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn.
- Zero cookies, zero tracking - The widget sets no cookies and does not track your visitors
- AI chatbot (Claude) - Answers visitor questions 24/7 from a knowledge base you control, or have it draft one from your site, then hands off to you when it cannot. Available on the paid plans.
- Will not slow your site down - The widget is 18.9KB — up to 58x lighter than Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move your Lighthouse or Core Web Vitals scores
- Real-time messaging - Messages arrive instantly, delivered from the edge
- Reply from your phone - The dashboard is a mobile PWA. Install it and answer chats like WhatsApp.
- WooCommerce auto-integration - Real-time cart & page context, zero configuration
- Team inbox - Invite teammates to a shared inbox
- CRM Lite - Built-in contacts, conversation history, and notes
- Auto-translate - 133+ languages, real-time visitor message translation
- Canned responses - Save time with pre-written replies
- Webhooks & Bot Agent API - Integrate with your stack, or bring your own LLM
- Sign up at GhostChat
- Create a site and get your Site ID
- Enter your Site ID in the plugin settings
- The chat widget appears on your site automatically
- Small businesses
- Freelancers
- E-commerce stores
- Support teams
- Anyone who values privacy and performance
- Page type, product name, cart items, total, and item count — on paid plans
- Custom data via
GhostChat.setContext()— on the higher plans (see pricing) - Updates in real-time on AJAX cart changes
安装:
- Log into your WordPress admin panel
- Navigate to Plugins > Add New
- Search for "GhostChat"
- Click "Install Now" and then "Activate"
- Download the plugin zip file
- Log into your WordPress admin panel
- Navigate to Plugins > Add New > Upload Plugin
- Choose the downloaded file and click "Install Now"
- Activate the plugin
- After activation, go to Settings > GhostChat
- Sign up at app.ghostchat.dev/signup if you haven't already
- Get your Site ID from app.ghostchat.dev/sites
- Paste your Site ID in the plugin settings
- Click "Save Changes"
- The widget appears instantly on your site!
屏幕截图:
常见问题:
Do I need an account?
Yes, sign up at app.ghostchat.dev/signup to get a Site ID. It takes less than a minute.
Does it slow down my site?
No. At 18.9KB, GhostChat is up to 58x lighter than competitors — measured August 2026 with a real browser: Intercom ~1.1MB, Tidio ~509KB, Tawk.to ~462KB, Crisp ~267KB.
Does it track visitors?
No. GhostChat uses zero tracking and zero cookies. Visitor sessions are anonymous.
Is it GDPR-friendly?
Yes. GhostChat uses zero cookies and zero tracking. Chat conversations are stored on our servers — review our privacy policy at ghostchat.dev/privacy for full details.
Can I customize the widget?
Yes! Customize colors, position, and welcome messages in your dashboard at app.ghostchat.dev.
Can I show the chat on just one page?
Yes. Under Settings → GhostChat, choose "Only on certain pages" and pick them. The picker lists Pages — blog posts and WooCommerce products cannot be chosen individually yet.
Can I put the chat inside a page instead of floating in the corner?
Yes — this is called embed mode. Choose "Built into a page" in the settings, then paste the [ghostchat_embed] shortcode into that page. The chat renders as a panel where you put it, and the floating bubble is switched off. Set a size with [ghostchat_embed width="400" height="600"]. Place the shortcode in the page content — it does not work in a footer or sidebar widget.
Does it work on mobile?
Yes! The dashboard is a mobile-first PWA. Install it on your phone and reply to customers like WhatsApp.
Can I use it on multiple sites?
Yes. How many sites you can add depends on your plan — see ghostchat.dev/pricing.
How do I get support?
Ask in the support forum and we'll answer there, or email jacob@ghostchat.dev. The complete setup guide is at ghostchat.dev/chat-widget-for-wordpress.
Can I paste the entire script tag?
Yes! Our plugin has smart paste detection. You can paste the entire script tag and we'll automatically extract just the Site ID.
Where do I find my Site ID?
Log into app.ghostchat.dev/sites, find your site, and click the "Copy" button. You can paste the entire script or just the ID.
Does it work with WooCommerce?
Yes! The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Page type, product name, cart items, total, and item count are available on paid plans. Custom data via setContext() is on the higher plans (see pricing).
Can I send custom data to agents?
Yes! Use the GhostChat.setContext() JavaScript API to send any key-value data (up to 20 keys, 4KB per call). Your agents see it in real-time in the conversation header. Available on the higher plans (see pricing).
更新日志:
- Fixed: if every page you picked under "only on certain pages" was later deleted, the chat silently disappeared from the whole site. It now shows everywhere again, and the settings screen tells you the chosen pages are gone. (With "built into a page", the chat switches off instead — it never starts floating on pages you didn't choose.)
- Fixed: on WooCommerce stores, page context (which product or checkout step the visitor is on) now also loads on pages where the chat appears through the
[ghostchat_embed]shortcode - Fixed: the chat script tag no longer carries duplicated settings when a page uses the shortcode while the chat is also set to show site-wide
- New: choose where the chat appears — every page, only certain pages, or built into a page instead of floating in the corner
- New: the
[ghostchat_embed]shortcode places the chat inside a page. Addwidthandheightto size it, for example[ghostchat_embed width="400" height="600"] - The connection check now looks at a page the chat is actually set to appear on, so limiting it to certain pages no longer reports the widget as missing
- Plugin listing text updated to match the plans
- The chat tag now asks JavaScript minify/combine to skip it. Combining scripts could strip the tag's settings and stop the widget loading.
- The chat script now carries the plugin version. If a caching plugin ever serves visitors an out-of-date copy of the chat, updating this plugin replaces it — no cache purging needed.
- Fixed: on WooCommerce stores that use full-page caching, cart details could be stored in a cached page and then shown to the next visitor. Cart data is now read per-visitor in the browser and is never written into cached HTML.
- Fixed: cart details now reach your agents on current versions of WooCommerce. The old method relied on cart fragments, which recent WooCommerce releases no longer load, so on an up-to-date store the cart could go missing entirely.
- Fixed: the cart-watching timer now stops when you leave a page, so pages stay eligible for the browser's back/forward cache
- The chat script now records that it came from this plugin, and which version, which makes setup problems easier to diagnose
- Tested up to WordPress 7.0.4
- Plugin listed as "GhostChat – Live Chat, AI Chatbot & Customer Support" so it can be found by what it does, not only by its brand name
- Description now leads with answering chats from Gmail, which is the part people actually pick GhostChat for
- Uninstalling now clears the connection-check cache it used to leave behind in the database
- Removed an unused internal constant
- New: connection status on the settings screen — a green dot confirms the widget is actually live on your site, instead of just telling you the Site ID was saved
- New: if the widget is missing, the plugin says so, so a caching plugin stripping the script no longer goes unnoticed
- Settings screen rebuilt to look like the rest of the WordPress admin
- Fixed: admin notices rendered inside the plugin header instead of above the settings
- Fixed: "Settings saved." appeared twice after saving
- WooCommerce cart context no longer runs on installs that have no Site ID
- Uninstalling no longer flushes the entire site object cache
- Tested up to WordPress 7.0.2