GhostParse
| 开发者 | dghostparse |
|---|---|
| 更新时间 | 2026年10月14日 21:46 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | MIT |
| 版权网址: | 版权信息 |
详情介绍:
- Customer emails are read by AI, matched to their WooCommerce order, and answered from the order's real details: status, items, shipping, and tracking from WooCommerce Shipment Tracking, Advanced Shipment Tracking or YITH Order Tracking.
- For each kind of email (where's my order, returns, changes, cancellations, product questions, everything else) you choose: answer automatically, draft a reply in the Inbox for you to check and send, or leave it for you.
- It never changes an order: changes, cancellations and returns become a To do on the order. Order details are only used when the sender is shown to be the order's customer, and it never invents tracking, dates or refunds.
- Order emails to customers get a reply address made for that order. When the customer replies, the reply is added to the order as a note, the order is flagged "Customer replied" in the orders list, and you're emailed.
- Email customer from the order page, in your WooCommerce email style, with saved messages and placeholders like {first_name} and {order_number}. It's noted on the order, and the customer's reply comes back to it.
- Works with orders stored as posts and with WooCommerce's order tables (HPOS).
- Click Connect and email to your GhostParse addresses (all of them, or only some, like support@yourdomain.com) arrives in WordPress, signed and checked.
- Inbox: received email in the admin, with attachments in the Media Library if you want, and a reply box that sends a threaded reply.
- Post by email: email to an address you choose, from someone with an account who can write posts, becomes a post (draft, for review, or published). By default only from senders that pass DMARC.
- For developers: the
ghostparse_email_receivedaction gets every email as parsed data: from, to, subject, text, html, the reply without the quoted thread, attachments, and the fields your GhostParse parsers extract.
- Email WordPress sends (password resets, WooCommerce orders, contact forms, and your replies) can go out through GhostParse from your verified domain, DKIM-signed and with bounces handled. It works through wp_mail(), so you don't change other plugins.
- Your verified address is always the From address; another plugin's From address (a contact form's visitor, say) becomes the Reply-To.
安装:
- Install and activate the plugin, then click Connect to GhostParse (on the Dashboard, or in Settings → GhostParse).
- Log in to GhostParse or create a free account (no card), and approve your site. You come back to WordPress connected: the API key and the webhook signing secret are filled in for you.
- Sending: add your domain in GhostParse, set the From address (one of your sending addresses), tick Send all of this site's email through GhostParse, save, and click Send a test email to me.
- Receiving: choose what to do with email (Inbox, post by email), save, and click Connect receiving.
常见问题:
Do I still need an SMTP plugin?
No. This plugin replaces how WordPress sends email. Turn off other SMTP or mail plugins to avoid confusion.
Why does my contact form's email come from my address?
GhostParse only sends from addresses on your verified domain, as mailbox providers expect. The visitor's address is set as the Reply-To, so replying reaches them.
Can I use the received email in my own code?
Yes:
add_action('ghostparse_email_received', function ($email, $event) { // $email['from']['address'], $email['subject'], $email['reply_text'], $email['attachments']… }, 10, 2);
Other events (bounces and complaints about email you sent) arrive on the ghostparse_event action.
How do WooCommerce replies find their order?
Each customer order email gets a Reply-To like shop+o1234.k3x9…@yourdomain.com, signed by GhostParse. Only a reply to that exact address is added to order 1234; anything else goes to the Inbox. Receiving must be connected, and the "Replies go to" address must be one of your GhostParse addresses that's delivered to the site.
How does the Autopilot work, and what does it send to GhostParse?
When a customer email arrives in the Inbox, the plugin finds its order (a reply to one of the order's emails, an order number in the subject, or the customer's latest order) and reads it here in WordPress: status, payment, items, shipping address, tracking, and notes the customer has already been sent. It sends GhostParse the email and those facts; GhostParse asks Claude (Anthropic's AI model) what kind of email it is and writes the reply, and keeps nothing. Drafts are kept in your Inbox.
Where does the Autopilot get tracking numbers?
From WooCommerce Shipment Tracking, Advanced Shipment Tracking and YITH Order Tracking, and from order notes sent to the customer. Developers can add others with the ghostparse_autopilot_order_facts filter.
Can the Autopilot send someone else's order details?
No. Order details are only used when the sender replied to one of that order's own emails, or wrote from the order's billing address and passed DMARC (a From line alone is easy to fake). Replies go to the address the email came from. Anyone else is asked to write from the address they ordered with, and their email is kept as a draft for you.
What does the Autopilot need?
A GhostParse account with AI turned on (Parsers page), receiving connected, the Inbox on, and sending on with a From address. Each email it reads uses one AI extraction from your GhostParse plan.
What happens if I deactivate the plugin?
It tells GhostParse to stop sending email to the site. Uninstalling also deletes its settings and activity log. Email in the Inbox stays until you delete it.
更新日志:
- Connect to GhostParse in one click: log in or sign up, approve the site, and come back connected, with no API key or signing secret to copy. The key is made for the site with just the permissions it needs, and never appears in a web address.
- A welcome notice after activation (on the Dashboard and Plugins screens, until you connect or choose Not now).
- Connect again in one click when a key stops working.
- Readme: leads with what the plugin is for (customer email, the Autopilot and receiving), with sending as a supporting feature.
- Readme: an External services section saying what is sent to GhostParse (and through it to Anthropic for the Autopilot), when, and links to their terms and privacy policies.
- Autopilot for WooCommerce: customer email sorted by AI, matched to its order and answered from the order's details and tracking, or drafted in the Inbox. To-dos on the order for changes, cancellations and returns.
- Inbox replies use your WooCommerce email style.
- Sending through GhostParse for all wp_mail() email, with a test email and activity log.
- Receiving: Inbox with replies, attachments to the Media Library, posts by email, and the ghostparse_email_received action.
- WooCommerce: customer replies added to the order and flagged, Email customer from the order page with saved messages.