Help Metric Article Helpful Feedback

Yes. The widget uses clean, minimal styling that blends with any properly coded WordPress theme. No theme-specific overrides needed.

Yes. Choose from 5 SVG icon styles (Thumbs, Stars, Hearts, Faces, Arrows) via a visual picker in Settings, and customize all text elements. Additional layout options are planned for future releases.

All data is stored as WordPress post meta in your own database. Nothing is sent to any external service.

Yes. The plugin is fully internationalized with proper text domains and translation functions throughout.

Yes. The widget is fully responsive with touch-friendly buttons and stacked layouts on small screens.

Yes. Navigate to Helpful Feedback > Statistics to see per-post feedback counts, ratios, and trends. Filter by post type and date range, sort any column, and export to CSV. The main dashboard also shows a 30-day trend bar chart and a distribution donut chart.

Choose from three methods in Settings:

• Cookie (recommended): A browser cookie is set after submission, expiring after your configured number of days.
• IP Address: The visitor's IP is recorded and checked on future submissions.
• None: Multiple submissions are allowed (useful for open polls).

Yes. After submitting, a "Changed your mind? Update your vote." link appears below the success message. Clicking it re-shows the widget so the visitor can select a different option.

Go to Settings > Helpful Feedback > Icon Style and click any of the five icon pairs shown (Thumbs, Stars, Hearts, Faces, Arrows). Save settings and the icon you chose will appear on the widget buttons, the feedback form, the dashboard cards, and the admin bar stats - everywhere consistently.

Yes. The plugin enforces a server-side rate limit of 5 submissions per IP address per hour, regardless of the duplicate-submission setting.

Yes. You can set an automatic data retention period (entries older than N days are purged on retrieval) and use the "Delete All Feedback Data" button in Settings to permanently remove all collected feedback. IP addresses shown in the admin are anonymized.

No. The plugin is lightweight and only loads its CSS/JS on pages where the widget is displayed. Admin scripts are only loaded on the plugin's own pages. Dashboard queries use object caching and are scoped to posts that actually have feedback data.

Yes. Open any post or page in the editor and look for the Helpful Feedback panel in the right sidebar. Check "Disable feedback widget on this post" to hide it on that individual post without affecting global settings.

Yes. Use the [hmahf_widget] shortcode in any classic editor or page builder, or insert the Helpful Feedback Widget block from the Gutenberg block inserter.

Yes. Select "Products" under Content Types in Settings and the widget will appear on your WooCommerce product pages automatically.

Enable notifications under Settings > Helpful Feedback > Email Notifications. You will receive an email whenever a visitor submits negative feedback, including any comment they left. Leave the address blank to use the WordPress admin email, or enter a custom address.

When logged in as an administrator, today's positive and negative feedback counts are shown in the WordPress admin bar using your chosen icon style. Clicking the stat takes you directly to the dashboard.

Yes. Three hooks are available:

• apply_filters('hmahf_widget_html', $html, $settings, $post_id) - modify the widget output
• do_action('hmahf_before_feedback_submit', $post_id, $feedback, $comment) - fires before data is stored
• do_action('hmahf_after_feedback_submit', $post_id, $feedback, $comment) - fires after data is stored