HelpGent – Video Funnels and Conversational Forms for WordPress

A conversational form builder presents questions one at a time instead of showing all fields on one page. HelpGent also lets visitors answer with video, voice, text, and (with Pro) screen recordings. For example, a visitor can explain a support issue in a video or show the steps in a screen recording.

When a visitor submits a form with a video or voice message, the media is stored on your WordPress server by default. Your team can open the HelpGent inbox, review the response, and reply with video, voice, or text when ready. The visitor and your team do not need to be online at the same time.

Yes. Visitors can submit a form and continue the conversation without creating a WordPress account. After their first submission, a guest access token is sent to their email address so they can return to the conversation and send follow-up messages. Screen recording is a Pro feature.

Voice recording is available in the free and Pro versions. Visitors can record an audio message in the browser without installing recording software. Screen recording with voice narration is a Pro feature; visitors can capture their screen and submit the recording as a form response.

Yes. Use HelpGent for contact, feedback, lead capture, survey, onboarding, job application, or testimonial forms. The free version includes 20+ form elements and conditional logic for showing follow-up questions based on previous answers.

Open HelpGent → Forms, create a new form, and add screens using the drag-and-drop editor. Each screen is a step in the conversational form. Add elements to each screen — such as a video recording prompt, a multiple-choice question, or a text field — then set the order and any conditional logic rules that branch visitors to different screens based on their answers. Publish the form and add the shortcode to any page or post.

Yes. The free quiz builder lets you create multi-step quizzes, assign point values to answers, and collect scored results in WordPress. Pro adds a quiz timer and automatic grading.

Form responses and media are stored on your WordPress server by default. If you connect Google Drive or Bunny Storage in Pro, configured media files can be transferred to that service. Your hosting provider's storage and upload limits may also apply.

The free version includes unlimited forms and responses, video recording (up to two minutes), voice recording, text messaging, video upload, guest access, 20+ form elements, conditional logic, a frontend dashboard, a quiz builder, and starter templates. Pro adds screen recording, longer video and voice recordings, higher video resolution, increased file upload limits, five additional form elements (Multi Select, Picture Select, Range Slider, Rating, and Promoter Score/NPS), cloud storage integrations, lead management and export, white labeling, quiz timers and automatic grading, incomplete response saving, additional templates, conditional end screens, and email template branding. View full Pro details →

Email notifications for new form submissions are available in HelpGent Pro. Enable them in the plugin settings and specify which email addresses should receive notifications.