Hyoka – Customer Reviews, Photo & Video UGC & Loyalty for WooCommerce

Hyoka turns every completed order into an opportunity for social proof. Shoppers trust other shoppers more than they trust a product description. Star ratings, real photos, honest reviews, and answered questions are what make a shopper feel safe enough to buy. Hyoka is a WooCommerce reviews plugin for collecting customer reviews, photo reviews, video reviews, and product Q&A, and for rewarding loyal customers — all from your own WordPress dashboard. Hyoka also uses AI to save you time: it reads each review and tags its sentiment, drafts replies for you in one click, and blocks spam before it reaches your site. No technical skill needed — everything works from simple buttons in your WordPress dashboard. As a WordPress review plugin, Hyoka is not an outside SaaS service. There is no monthly fee, no limit on reviews, and your review data always stays on your own server. With one plugin, you get:

• More product reviews, collected automatically after every order
• Real photo and video reviews from customers
• Built-in AI tools for sentiment, replies, and spam filtering
• A dedicated product Q&A section
• Loyalty coupons and a customer referral program
• Mailchimp lead sync
• Integrations with Zapier/Webhooks, Klaviyo, FluentCRM, and Twilio SMS
• Import reviews from Amazon, AliExpress, Judge.me, Yotpo, or CSV
• Floating Bar and Trust Badges widgets
• Google Rich Snippets and review sitemaps for better search visibility

Visit the Hyoka website for a full product overview, browse the complete feature list, or check pricing and plans if you're ready to unlock Pro features. Want to see it in action first? Try the live Hyoka demo. Setting up for the first time? The Hyoka documentation walks you through every setting, and the support team is there if you get stuck. What Hyoka Does For Your Store

• Collects product reviews with star ratings, on the product page or through a simple review form
• Lets customers upload photo and video reviews — real unboxing pictures and video clips, straight from a phone
• Displays reviews using storefront widgets — review boxes, video grids, sliders, testimonial displays, Floating Bar, and Trust Badges that match your theme
• Sends automated review request emails after an order is marked complete, or manually whenever you choose
• Uses built-in AI to save you time — sentiment detection, auto-generated reply drafts, review summaries, and spam filtering
• Rewards customers with coupons and referrals — automatic discount codes for reviewing, plus shareable referral links, with bonus rewards for photo and video reviews
• Syncs with your marketing stack — Mailchimp lead sync, plus integrations with Zapier/Webhooks, Klaviyo, FluentCRM, and Twilio SMS
• Runs a dedicated Q&A section on product pages — shoppers ask, you (or your community) answer
• Imports and exports reviews in one click — move data in from Amazon, AliExpress, CSV, Judge.me, or Yotpo without losing history
• Shows your star ratings in Google search results — adds the structured data Google looks for, plus a sitemap so review pages get found and indexed faster

How Automated Review Request Emails Work As a review request email plugin for WooCommerce, Hyoka handles the follow-up for you:

1. A customer places an order in your WooCommerce store.
2. You mark the order as complete once it ships.
3. After the number of days you set, Hyoka automatically emails the customer asking for a review.
4. The customer rates the product, writes feedback, and uploads photos or video — all in one simple form.

Store managers also get: Flexible sending

• If a customer ordered 3 products, they get one combined form to review all 3 — not 3 separate emails
• You can also manually send a review request for any specific order, any time you choose

Personalized, on-brand emails

• Each email is automatically filled in with the customer's name and order details
• A built-in editor lets you match the email design to your store's colors and branding
• You can send yourself a test email first, to see exactly what the customer will receive

Follow-up, automatically

• If a customer leaves a text review without photos, Hyoka can send a follow-up asking them to add one
• Customers who ignore the first request get one automatic reminder email
• Once a review comes in, the customer gets an automatic thank-you email, and you're notified of any replies

Know what's working

• See open rates and click rates for every review request email you send, so you know if they're actually working

You can see how these emails look to customers in the live demo, or read the email setup guide in the documentation. Why Product Reviews Increase WooCommerce Sales A shopper who sees real reviews, ratings, and customer photos is far more likely to buy than one who sees a product page with none. Hyoka builds that trust with:

• Photo reviews — real product photos from customers, not stock images
• Video reviews — short customer video clips showing the product in use
• Bonus rewards for photo and video reviews — extra coupon incentives that encourage customers to go beyond a text review and include real photos or video
• AI sentiment analysis — automatically tags each review as positive, neutral, or negative
• AI smart replies — get an AI-generated review reply draft for any review in seconds
• AI review summaries — long reviews condensed into a few clear points
• Trust badges and Floating Bar — a snapshot of your store's review reputation, shown anywhere on your site
• Site-wide rating widget — your overall store rating, displayed wherever you need it
• Review filtering and sorting — by star rating, date, or most helpful
• Reader voting and reply threads — shoppers can vote on helpful reviews and discuss them
• Verified purchase badges — shows which reviewers actually bought the product
• Fast-loading widgets — review scripts only load on the pages that actually show reviews, so they don't slow down the rest of your store

How Hyoka Helps With WooCommerce SEO Every new review, photo, and video is fresh content on your product page — and search engines reward fresh, unique content. Here's what that means for your store in practice:

• Your star ratings can appear directly next to your listing in Google search results (this uses Google's "Rich Snippets" — technically, Product and AggregateRating schema)
• Review counts and star ratings stand out more clearly in search results, making shoppers more likely to click your listing (Review Rich Results)
• A clean, dedicated "All Reviews" page is created automatically for each product, with a web address search engines can easily read
• Your review pages are automatically added to your sitemap — the file that tells Google what pages your site has — so they get discovered and indexed faster (works with Yoast SEO, Rank Math, and All in One SEO)
• Every review is unique content written by a real customer in their own words, which search engines value more than repeated product descriptions
• Real customer photos and videos add content a plain product page can't produce on its own

In short: Hyoka's reviews help your product pages rank better in Google, qualify for star-rating rich results, and get pulled into AI-powered search summaries that rely on this kind of data. Customer Q&A: Answer Questions Before They Cause Abandoned Carts A shopper with an unanswered question rarely checks out. A visible Q&A section on the product page closes that gap. Included with Q&A:

• A dedicated Q&A tab on every product page
• A popup Q&A widget, so questions and answers can also appear outside the main product tab
• Automatic email notifications when a question is answered
• Threaded replies, so buyers can respond to each other
• Spam protection and keyword filtering to keep questions on-topic
• A full activity log of every review, discussion, and Q&A update

Loyalty Rewards and Referral Program Getting a customer to buy again is far cheaper than finding a new one. Hyoka turns every review into a reason for a customer to come back:

• Automatic coupon rewards when a customer submits a review
• Bonus rewards for photo and video reviews — a bigger reward for customers who go beyond a text review
• Fair reward rules — coupons are earned for leaving a review, not just a positive one
• Discount codes emailed automatically right after a review is submitted
• A referral program so customers can share their own referral link with friends
• Referral sharing through widgets and shortcodes, placeable anywhere on your site
• Coupon expiry reminder emails that create urgency to use the reward

Import and Export Reviews Switching from another review platform shouldn't mean losing years of star ratings and customer photos:

• Import and export product and store reviews
• Import and export reviews that include photo and video attachments
• Import product reviews directly from Amazon and AliExpress
• One-click import support for Judge.me and Yotpo export files
• Import and export customer questions and answers

Want the full breakdown before you install? See everything Hyoka does on the features page, compare plans on the pricing page, or try it first in the live demo. Need Help? Step-by-step guides for every feature are in the Hyoka documentation (https://docs.ysplugins.com/hyoka/). If you can't find what you need, reach out through the Hyoka support page (https://ysplugins.com/support/) and the team will help you out.

Minimum System Requirements

• WordPress 5.3 or higher
• WooCommerce 4.0 or higher
• PHP 7.4 or higher

Automatic Installation

1. Log in to your WordPress Dashboard.
2. Go to Plugins → Add New.
3. Search for "Hyoka".
4. Click Install Now, then Activate.
5. Select Hyoka from your admin menu to configure your settings.

Manual Installation

1. Download the plugin ZIP file from your account.
2. Go to Plugins → Add New → Upload Plugin.
3. Choose the downloaded ZIP file and click Install Now.
4. Activate the plugin and go to Hyoka in your admin menu.

After Installation Not sure where to start? Follow the setup guides in the Hyoka documentation (https://docs.ysplugins.com/hyoka/), explore a configured store in the live demo (https://demo-hyoka.ysplugins.com/), or contact Hyoka support (https://ysplugins.com/support/) for help with your setup.

1.1.1

• Feature: Added Floating Bar and Trust Badges widgets to improve storefront engagement and customer trust.
• Feature: Updated Widgets page card styles to improve the visibility and identification of active widgets.
• Feature: Added integrations with Zapier/Webhooks, Klaviyo, FluentCRM, and Twilio SMS to streamline review automation and customer engagement.
• Feature: Added Amazon and AliExpress review import functionality to simplify importing and managing product reviews.

1.1.0

• UI and editor improvements: Updated the Widgets page with a new, modern interface; upgraded the widget editor to GrapesJS; updated email templates and redesigned submission forms.
• New and updated widgets: Added Popup Review Widgets and Customer Q&A Widgets; updated styling of Video Carousel and Card Carousel Widgets.
• Referral and coupon improvements: Updated Referrals feature to use coupon-based rewards, added widget and shortcode support.

1.0.5

• Feature: Added Mailchimp integration for collecting and managing customer leads.
• Fix: Fixed the email templates used for sending review-related emails.
• Fix: Fixed the widget logo and discussion modules.
• Enhancement: Improved and fixed the pagination UI across the plugin.

1.0.4

• Feature: Added Bonus Rewards for Photo/Video Reviews to provide additional incentives for customers.
• Feature: Added Google Rich Snippets (JSON-LD) with Product and AggregateRating schema for WooCommerce product pages.
• Feature: Added Review Rich Results markup to improve the visibility of review star ratings in Google search results.
• Feature: Added a dedicated All Reviews page with pagination and SEO-friendly review URLs.
• Feature: Added Review Sitemap support to include review pages in XML sitemaps, compatible with Yoast SEO, Rank Math, and All in One SEO.

1.0.3

• Feature: Added Loyalty Incentives with Coupon Rewards and Customer Referral features.
• Feature: Added Coupon Reward email templates to notify customers when they get a coupon reward.
• Feature: Added Coupon Expiry Reminder email templates to warn customers before their reward coupons expire.
• Enhancement: Updated and improved widget styles for a cleaner and more polished look on your website.

1.0.2

• Feature: Added dedicated Customer Q&A pages for managing and displaying customer questions and answers.
• Feature: Added Customer Q&A email templates to support customer question-and-answer communication.
• Feature: Added AI-powered features to help enhance review and customer engagement tools.
• Enhancement: Updated and improved widget styles for a better look on your website.
• UX: Updated review submission forms with better fields, styling, and a smoother user experience.

1.0.1

• Optimization: Improved loading speed on non-WooCommerce pages.
• Fix: Minor display adjustments for mobile phone screens.

1.0.0

• Initial public release.