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InfiniBase: AI FAQ & Knowledge Base

开发者 nezeer
更新时间 2026年11月4日 17:19
PHP版本: 7.4 及以上
WordPress版本: 7.1
版权: GPLv2 or later
版权网址: 版权信息

标签

faq accordion ai knowledge-base customer-support

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详情介绍:

Static FAQs only answer 4 or 5 questions. What about everything else your visitors want to know? InfiniBase combines a clean, modern FAQ accordion with an interactive AI search bar right below it. Visitors can browse your top questions at a glance—or type any specific question in their own words and get an instant, accurate answer pulled directly from your product documentation. No monthly SaaS subscriptions. No complex chatbot widgets floating over your page. Just a fast, native FAQ section that blends right into your website. How It Works
  1. Connect Your Preferred AI: Use WordPress's built-in Settings → Connectors or paste your own API key from OpenAI, Anthropic Claude, Google Gemini, or DeepSeek.
  2. Upload Your Docs: Upload your Markdown (.md) documentation files and link each file to the live page URL where that guide lives on your site.
  3. Set Your Top 4 FAQs: Write your 4 main FAQ cards manually—or let AI generate them from your uploaded docs in one click.
  4. Embed Anywhere: Drop [infinibase_light] or [infinibase_dark] into any page, post, Gutenberg block, or Elementor section.
Why Site Owners Choose InfiniBase External Services & Privacy Disclosure InfiniBase connects to an external AI provider only after a site administrator configures one in InfiniBase → Settings. When configured, text is sent to your chosen provider only when:
  1. An admin uploads a .md file in the dashboard (to index search topics).
  2. An admin clicks Generate 4 FAQs with AI in the dashboard.
  3. A visitor submits a question in the FAQ search bar that matches your uploaded documentation. Depending on which provider you select, requests are sent to one of the following services:
  4. WordPress Core AI Connectors: Documentation
  5. OpenAI (api.openai.com): Website | Terms | Privacy Policy
  6. Anthropic Claude (api.anthropic.com): Website | Terms | Privacy Policy
  7. Google Gemini (generativelanguage.googleapis.com): Website | Terms | Privacy Policy
  8. DeepSeek (api.deepseek.com): Website | Terms | Privacy Policy Open-source development repository: https://github.com/tijesunii/Infinite-FAQs

安装:

  1. Install and activate InfiniBase from your WordPress dashboard.
  2. Go to InfiniBase → Settings to connect your AI provider and add your Contact Support URL.
  3. Go to InfiniBase → Knowledge Base to upload your .md documentation files and set up your 4 FAQ cards.
  4. Copy [infinibase_light] or [infinibase_dark] and paste it into any page or post.

屏幕截图:

  • Dark Mode (`[infinibase_dark]`) — Built-in dark theme ready for modern WordPress themes, Gutenberg, and Elementor.
  • InfiniBase Settings — Connect via WordPress Core AI Connectors or Bring Your Own Key (OpenAI, Anthropic, Google Gemini, DeepSeek).
  • Knowledge Base Management — One-click shortcode copy, Markdown (`.md`) documentation uploader, and indexed file manager.
  • Shortcode Display & 1-Click AI FAQ Generator — Customize your section heading/subtitle and auto-generate 4 predefined FAQ cards from your docs.

常见问题:

Which AI providers can I use?

You can connect OpenAI, Anthropic Claude, Google Gemini, or DeepSeek using your own API key, or use WordPress's built-in Settings → Connectors screen.

Will the AI make up answers about my product?

No. InfiniBase strictly restricts answers to the documentation you have uploaded. If a visitor asks a question that isn't covered in your docs, it will not guess—instead, it shows a friendly fallback message with a button to your Contact Support page.

Can I use this with Elementor, Gutenberg, or other page builders?

Yes! InfiniBase works anywhere shortcodes are supported, including the WordPress Block Editor (Gutenberg), Elementor, Bricks, Divi, and classic themes.

What happens if I don't want to write the 4 FAQ cards myself?

Inside InfiniBase → Knowledge Base, you can select any uploaded document and click Generate 4 FAQs with AI to automatically create 4 common questions and answers, which you can edit anytime.

更新日志:

1.0.0