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Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center

开发者 7thskysoftware
更新时间 2025年5月25日 01:07
PHP版本: 7.4 及以上
WordPress版本: 6.8
版权: GPL v2 or later
版权网址: 版权信息

标签

FAQ documentation knowledge base wiki help center

下载

1.0.2 1.0.0 1.0.1

详情介绍:

Instant Knowledge Base is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It’s designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users. ✅ From structured articles to live AJAX search, feedback voting, and mobile responsiveness — this plugin brings everything you need to build a modern self-service support system. Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep. ✅ Fast, Flexible, and Fully Integrated Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you're supporting customers or onboarding team members, your knowledge base is just a click away. https://youtu.be/z62vY7uXrQY

安装:

You can install the Instant Knowledgebase plugin in three ways: 🔌 Automatic Installation (Recommended):
  1. Go to your WordPress dashboard.
  2. Navigate to Plugins > Add New.
  3. Search for "Instant Knowledge base".
  4. Click Install Now, then click Activate.
💻 Manual Installation via FTP:
  1. Download the plugin ZIP from the WordPress.org plugin page or here.
  2. Unzip the file.
  3. Upload the folder instant-knowledgebase to the /wp-content/plugins/ directory using FTP or your hosting file manager.
  4. Go to Plugins > Installed Plugins and click Activate.
🧩 Upload via WordPress Admin:
  1. Download the ZIP file.
  2. Go to Plugins > Add New > Upload Plugin.
  3. Choose the downloaded ZIP file, click Install Now, and then click Activate. Once activated:
  4. Navigate to Knowledge Base > Settings to configure options.
  5. Create a page and insert the shortcode [instant_knowledgebase] to display the knowledge base on your site.

升级注意事项:

1.0.2 This update introduces powerful access control features, improved usability, and new import/export options. We recommend updating to take advantage of enhanced functionality and a better user experience.

常见问题:

How do I display the knowledge base on my site?

Use the [instant_knowledgebase] shortcode on any WordPress page or post to display the knowledge base.

Can I restrict access to certain users?

Yes. You can enable user-role restrictions from Settings > Knowledge Base to control who can view articles.

Is this plugin mobile-friendly?

Yes, it is fully responsive and optimized for smartphones and tablets.

Can I customize the look and feel?

Absolutely. You can apply custom CSS or override the plugin's templates to match your site's branding.

Does it include article analytics?

Yes. Built-in view counters and a like/dislike feedback system help track user engagement.

Can I import or export articles?

Yes. The plugin includes import/export functionality for easy backup and transfer of knowledge base content.

Can I change the terms “Articles” and “Categories”?

Yes. You can rename “Articles” to “Knowledge Base” and “Categories” to “Help Topics” in the settings.

How do I organize articles?

Articles can be grouped using help topics (formerly categories) for better organization and navigation.

Can I control access per article?

Yes. You can set access permissions globally or override them on a per-article basis.

What happens when I uninstall the plugin?

The plugin provides options to retain or remove data, giving you more control during uninstallation.

更新日志:

= 1.0.2 = – 2025-05-24 ✨ Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles. ✨ Feature: Introduced import/export functionality for easier data management. ✨ Feature: Added more user control during uninstallation. 🔧 Tweak: Renamed Articles to Knowledge Base. 🔧 Tweak: Renamed Categories to Help Topics. 🔧 Tweak: Improved UI/UX for a smoother user experience. 🛠 Fix: Minor bug fixes and performance enhancements. 1.0.1 🔍 Improvement: Enhanced relevance of search results. 🎨 Fix: Corrected search result alignment to better match theme settings. 1.0.0 🚀 Initial Release 📚 Custom post type for Knowledge Base Articles 📚 Category-based organization 📚 AJAX-powered search and filters 📚 Shortcode support 📚 User role-based access restrictions 📚 Related Articles and Most Viewed sections 📚 Like/Dislike feedback system 📚 Fully responsive design 📚 Support for custom templates and CSS overrides