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Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center

开发者 7thskysoftware
更新时间 2025年7月28日 03:34
PHP版本: 7.4 及以上
WordPress版本: 6.8
版权: GPL v2 or later
版权网址: 版权信息

标签

FAQ documentation knowledge base wiki help center

下载

1.0.3 1.0.2 1.0.0 1.0.1

详情介绍:

Instant Knowledge Base is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It's designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users. ✅ From structured articles to live AJAX search, feedback voting, and mobile responsiveness — this plugin brings everything you need to build a modern self-service support system. Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep. ✅ Fast, Flexible, and Fully Integrated Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you're supporting customers or onboarding team members, your knowledge base is just a click away. https://youtu.be/z62vY7uXrQY

安装:

You can install the Instant Knowledgebase plugin in three ways: 🔌 Automatic Installation (Recommended):
  1. Go to your WordPress dashboard.
  2. Navigate to Plugins > Add New.
  3. Search for "Instant Knowledge base".
  4. Click Install Now, then click Activate.
💻 Manual Installation via FTP:
  1. Download the plugin ZIP from the WordPress.org plugin page or here.
  2. Unzip the file.
  3. Upload the folder instant-knowledgebase to the /wp-content/plugins/ directory using FTP or your hosting file manager.
  4. Go to Plugins > Installed Plugins and click Activate.
🧩 Upload via WordPress Admin:
  1. Download the ZIP file.
  2. Go to Plugins > Add New > Upload Plugin.
  3. Choose the downloaded ZIP file, click Install Now, and then click Activate. Once activated:
  4. Navigate to Knowledge Base > Settings to configure options.
  5. Create a page and insert the shortcode [instant_knowledgebase] to display the knowledge base on your site.

升级注意事项:

1.0.3 This major update introduces comprehensive analytics, premium templates, advanced customization options, and enhanced user experience features. The plugin now includes a full analytics dashboard, GDPR compliance tools, typography customization, and premium layout templates for professional knowledge bases. [Premium features require a premium license.]

常见问题:

How do I display the knowledge base on my site?

Use the [instant_knowledgebase] shortcode on any WordPress page or post to display the knowledge base.

Can I restrict access to certain users?

Yes. You can enable user-role restrictions from Settings > Knowledge Base to control who can view articles.

Is this plugin mobile-friendly?

Yes, it is fully responsive and optimized for smartphones and tablets.

Can I customize the look and feel?

Absolutely. You can apply custom CSS or override the plugin's templates to match your site's branding.

Does it include article analytics?

Yes. Built-in view counters, like/dislike feedback system, and comprehensive analytics dashboard help track user engagement.

Can I import or export articles?

Yes. The plugin includes import/export functionality for easy backup and transfer of knowledge base content.

Can I change the terms "Articles" and "Categories"?

Yes. You can rename "Articles" to "Knowledge Base" and "Categories" to "Help Topics" in the settings.

How do I organize articles?

Articles can be grouped using help topics (formerly categories) for better organization and navigation.

Can I control access per article?

Yes. You can set access permissions globally or override them on a per-article basis.

What happens when I uninstall the plugin?

The plugin provides options to retain or remove data, giving you more control during uninstallation.

What analytics features are available?

The plugin includes search analytics, article performance tracking, user engagement metrics, and exportable reports. [Premium features require a premium license.]

Can I use custom fonts?

Yes. The plugin supports Google Fonts integration and custom typography settings. [Premium feature requires a premium license.]

Are there premium templates available?

Yes. Premium templates include Help Center Modern, Opt-in Focus v2, and Content Focus layouts. [Premium features require a premium license.]

更新日志:

= 1.0.3 = – 2025-01-XX 🚀 Major Update: Analytics & Premium Features ✨ Feature: [Premium] Comprehensive analytics dashboard with search tracking, article performance, and user engagement metrics ✨ Feature: [Premium] Advanced hero section builder with customizable backgrounds, animations, and content ✨ Feature: [Premium] Premium templates (Help Center Modern, Opt-in Focus v2, Content Focus) with enhanced layouts ✨ Feature: [Premium] GDPR compliance tools with customizable cookie consent banner ✨ Feature: [Premium] Typography customization with Google Fonts integration ✨ Feature: [Premium] Export/Import functionality for easy data management and backup ✨ Feature: Article hierarchy system with sections, subcategories, and article types ✨ Feature: Breadcrumb navigation for improved user experience ✨ Feature: [Premium] PDF export functionality for reports and articles ✨ Feature: [Premium] Performance tracking with scroll depth and time spent metrics ✨ Feature: [Premium] Advanced search features including dropdown search and live suggestions 🔧 Tweak: Enhanced admin interface with improved settings organization 🔧 Tweak: Better mobile responsiveness across all templates 🔧 Tweak: Improved search algorithm for more relevant results 🔧 Tweak: Enhanced user role management and access controls 🛠 Fix: Various bug fixes and performance improvements 🛠 Fix: Improved compatibility with different WordPress themes 🛠 Fix: Enhanced security measures and data validation = 1.0.2 = – 2025-05-24 ✨ Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles. ✨ Feature: Introduced import/export functionality for easier data management. ✨ Feature: Added more user control during uninstallation. 🔧 Tweak: Renamed Articles to Knowledge Base. 🔧 Tweak: Renamed Categories to Help Topics. 🔧 Tweak: Improved UI/UX for a smoother user experience. 🛠 Fix: Minor bug fixes and performance enhancements. 1.0.1 🔍 Improvement: Enhanced relevance of search results. 🎨 Fix: Corrected search result alignment to better match theme settings. 1.0.0 🚀 Initial Release 📚 Custom post type for Knowledge Base Articles 📚 Category-based organization 📚 AJAX-powered search and filters 📚 Shortcode support 📚 User role-based access restrictions 📚 Related Articles and Most Viewed sections 📚 Like/Dislike feedback system 📚 Fully responsive design 📚 Support for custom templates and CSS overrides