Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center

Instant Knowledge Base is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It's designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users. ✅ From structured articles to live AJAX search, feedback voting, FAQ schema, and advanced analytics — this plugin brings everything you need to build a modern self-service support system. Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep. ✅ Fast, Flexible, and Fully Integrated\ Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you're supporting customers or onboarding team members, your knowledge base is just a click away. https://youtu.be/z62vY7uXrQY

You can install the Instant Knowledgebase plugin in three ways: 🔌 Automatic Installation (Recommended):

1. Go to your WordPress dashboard.
2. Navigate to Plugins > Add New.
3. Search for "Instant Knowledge base".
4. Click Install Now, then click Activate.

💻 Manual Installation via FTP:

1. Download the plugin ZIP from the WordPress.org plugin page or here.
2. Unzip the file.
3. Upload the folder instant-knowledgebase to the /wp-content/plugins/ directory using FTP or your hosting file manager.
4. Go to Plugins > Installed Plugins and click Activate.

🧩 Upload via WordPress Admin:

1. Download the ZIP file.
2. Go to Plugins > Add New > Upload Plugin.
3. Choose the downloaded ZIP file, click Install Now, and then click Activate. Once activated:
4. Navigate to Knowledge Base > Settings to configure options.
5. Create a page and insert the shortcode [instant_knowledgebase] to display the knowledge base on your site.

1.0.7 – 2025-09-15 🛠 Fix: Minor bug fixes and improvements 🛠 Fix: Enhanced stability and performance optimizations 1.0.6 🔧 Fix: Shortcodes in article content now display as plain text instead of being executed ✨ Feature: Article ordering within categories - set custom order numbers for articles (Premium) ✨ Feature: Subcategories with parent category relationships - organize content hierarchically ✨ Feature: Interactive checklists - add checkable task lists to articles (Premium) ✨ Feature: Single checkboxes - add individual checkboxes anywhere in articles (Premium) 🎨 Improvement: Optimized article content spacing - reduced line spacing and list item spacing for better readability 🎨 Improvement: Updated default layout with clean "Was this helpful?" feedback system and simplified "Also Read" section ✨ Feature: Customizable widget text - edit widget title and subtitle from Knowledge Base > Settings > Widget 1.0.5 🚀 Major Update: Advanced Analytics, FAQs & Content Management ✨ Feature: Category visibility controls – hide or show help topics/categories on the frontend\ ✨ Feature: Admin interface – added “Frontend Visibility” dropdown in category editor\ ✨ Feature: Category list view – new “Visibility” column with status indicators\ ✨ Feature: Empty categories setting – option to show/hide empty help topics\ ✨ Feature: FAQ system – enable/disable from settings with dedicated categories\ ✨ Feature: Google FAQ structured data – proper schema markup for SEO rich snippets\ ✨ Feature: Default FAQ category – automatically created when FAQ system is enabled\ ✨ Feature: [Premium] Knowledge Base Widget [ikbase_widget] with customization options\ ✨ Feature: [Premium] Real-time analytics dashboard with live activity tracking\ ✨ Feature: [Premium] Conversion funnel tracking with visualization\ ✨ Feature: [Premium] External analytics integration with Google Analytics 4 (GA4) and Mixpanel\ ✨ Feature: [Premium] Automated insights and recommendations system\ ✨ Feature: [Premium] Widget-specific analytics tracking and performance monitoring\ ✨ Feature: [Premium] Advanced activity feed with user behavior visualization 🔧 Tweak: Hidden categories are excluded from frontend but remain accessible via direct URL\ 🔧 Tweak: Updated templates to support category filtering consistently\ 🔧 Tweak: Empty category logic improved – global setting to hide them from frontend\ 🔧 Tweak: FAQ SEO optimization – FAQs follow Google schema guidelines\ 🔧 Tweak: [Premium] Widget – improved customization, responsive design, and AJAX search\ 🔧 Tweak: Enhanced analytics database structure for real-time data and funnels\ 🔧 Tweak: Improved error handling, debugging, and security for analytics endpoints 🛠 Fix: Fixed real-time analytics data refresh and display issues\ 🛠 Fix: Resolved conversion funnel visualization and loading problems\ 🛠 Fix: Improved analytics tracking reliability and consistency\ 🛠 Fix: Enhanced widget analytics with proper event tracking 1.0.4 ✨ Feature: [Premium] Content editor tools with code formatting and content boxes (Tip, Info, Warning) ✨ Feature: [Premium] Media support with image, GIF, video, and iFrame embedding via WordPress Media Library ✨ Feature: Image Lightbox – Click any editor-inserted image/GIF to open a fullscreen preview with next/previous navigation and keyboard support (Arrow keys, Esc) ✨ Feature: [Premium] iFrame embedding with customizable dimensions and responsive design ✨ Feature: Editor toolbar buttons for Tip, Info, Warning, GIF, Video, and iFrame now use icons for a cleaner, consistent UI ✨ Feature: Automatic frontend styling for code blocks, content boxes, media elements, and iFrames 🛠 Fix: Import/Export – Improved reliability, added support for all settings, categories, and tags, and enhanced security checks 🔧 Tweak: Enhanced frontend styling with responsive design and dark theme support 🔧 Tweak: Improved import/export interface with clearer messages and better usability 🔧 Tweak: Rebranded footer text to “Powered by Seventh Sky” across templates and admin preview 🛠 Fix: Branding visibility logic – free users always see branding; licensed users can enable it via “Show Plugin Branding” (no longer auto-disabled by license) ✨ Feature: Slug/Permalink improvement – you can now use a page at /knowledgebase without conflicts; the CPT archive auto-disables when a page with the same slug exists, while single article URLs remain at /knowledgebase/{article}. After creating/removing the page, re-save Permalinks to flush rewrites 1.0.3 🚀 Major Update: Analytics & Premium Features ✨ Feature: [Premium] Comprehensive analytics dashboard with search tracking, article performance, and user engagement metrics ✨ Feature: [Premium] Advanced hero section builder with customizable backgrounds, animations, and content ✨ Feature: [Premium] Premium templates (Help Center Modern, Opt-in Focus v2, Content Focus) with enhanced layouts ✨ Feature: [Premium] GDPR compliance tools with customizable cookie consent banner ✨ Feature: [Premium] Typography customization with Google Fonts integration ✨ Feature: [Premium] Export/Import functionality for easy data management and backup ✨ Feature: Article hierarchy system with sections, subcategories, and article types ✨ Feature: Breadcrumb navigation for improved user experience ✨ Feature: [Premium] PDF export functionality for reports and articles ✨ Feature: [Premium] Performance tracking with scroll depth and time spent metrics ✨ Feature: [Premium] Advanced search features including dropdown search and live suggestions 🔧 Tweak: Enhanced admin interface with improved settings organization 🔧 Tweak: Better mobile responsiveness across all templates 🔧 Tweak: Improved search algorithm for more relevant results 🔧 Tweak: Enhanced user role management and access controls 🛠 Fix: Various bug fixes and performance improvements 🛠 Fix: Improved compatibility with different WordPress themes 🛠 Fix: Enhanced security measures and data validation 1.0.2 ✨ Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles. ✨ Feature: Introduced import/export functionality for easier data management. ✨ Feature: Added more user control during uninstallation. 🔧 Tweak: Renamed Articles to Knowledge Base. 🔧 Tweak: Renamed Categories to Help Topics. 🔧 Tweak: Improved UI/UX for a smoother user experience. 🛠 Fix: Minor bug fixes and performance enhancements. 1.0.1 🔍 Improvement: Enhanced relevance of search results. 🎨 Fix: Corrected search result alignment to better match theme settings. 1.0.0 🚀 Initial Release 📚 Custom post type for Knowledge Base Articles 📚 Category-based organization 📚 AJAX-powered search and filters 📚 Shortcode support 📚 User role-based access restrictions 📚 Related Articles and Most Viewed sections 📚 Like/Dislike feedback system 📚 Fully responsive design 📚 Support for custom templates and CSS overrides