Integration for Zoho Desk
| 开发者 |
plugcrux
integrazo padmadev |
|---|---|
| 更新时间 | 2025年12月8日 17:34 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 6.9 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
This plugin sends form submissions from Contact Form 7, WPForms, Elementor Forms, Gravity Forms, and Formidable Forms to Zoho Desk.
When a user submits a form, the plugin can create support tickets in your Zoho Desk account. This helps reduce manual ticket creation and keeps your support system synchronized with your website forms.
Supported form plugins:
https://www.youtube.com/watch?v=M15Mvdj2M2E
安装:
Automatic installation
- Go to Plugins > Add New in your WordPress dashboard.
- Search for Integrazo and locate this plugin.
- Click Install and then Activate.
- Go to plugin settings to connect your Zoho Desk account and start syncing. Manual installation
- Upload the plugin ZIP file via Plugins > Add New > Upload Plugin.
- Activate the plugin.
- Go to the plugin settings and complete the setup.
屏幕截图:
常见问题:
Which WordPress form plugins does this support?
This plugin currently supports:
- Contact Form 7
- WPForms
- Elementor Forms
- Gravity Forms
- Formidable Forms
How do I integrate Contact Form 7 with Zoho Desk?
- Open the plugin and go to the Setup tab.
- Choose Contact Form 7 as the form type.
- Select the Zoho Desk department.
- Map the Contact Form 7 fields to Zoho Desk fields.
- Save the integration.
How do I integrate WPForms with Zoho Desk?
- Go to the plugin’s Setup section.
- Select WPForms as the form type.
- Choose the Zoho Desk department.
- Map WPForms fields to Zoho Desk fields.
- Save the integration.
Can I map custom fields?
Yes, you can map form fields to custom fields in Zoho Desk where supported.
What happens if a ticket fails to create?
Failed submissions are:
- Recorded in the Logs section
- Shown with error messages returned by Zoho Desk
- Available for manual or bulk resync
Is real-time ticket creation supported?
Yes. Form entries are sent to Zoho Desk immediately after submission.
Is a Zoho Desk account required?
Yes. You need an active Zoho Desk account to send data from your WordPress site to Zoho Desk.
Is data transfer secure?
The plugin uses OAuth 2.0 for authentication and communicates over HTTPS.
更新日志:
1.0.8
- Checked: Plugin tested and confirmed compatible with WordPress 6.9
- Updated: "Tested up to" value updated to 6.9 in readme.txt
- Updated: Readme file revised to follow WordPress.org guidelines.
- Updated: Description, tags, and sections rewritten for clarity and compliance.
- Changed: Elementor Forms integration flow updated for smoother setup.
- Improved: Better results and reliability when mapping Elementor form fields.
- Fixed: PHP 7.4 compatibility adjustments.
- Fixed: Parse error during plugin activation.
- Improved: Security checks and sanitization in OAuth flow.
- Added: New FAQ about disabling specific integrations.
- Fixed: All error notices shown by WP error log or debug mode.
- Checked: Plugin tested with latest WordPress 6.8 and works fine.
- Fixed: “Invalid_Data” API response issue.
- Added: Description field mapping.
- Fixed: Elementor Forms field-loading issue.
- Added: Improved validation and sanitization.
- Fixed: Issue causing a blank page when selecting a department.
- Initial release with:
- Support for Contact Form 7, WPForms, Elementor Forms, Gravity Forms, and Formidable Forms.
- OAuth authentication.
- AI validation options.
- Error logging and resync.