Intercom for WordPress

Take a look at https://intercom.io, they explain it better than I can!

No, it only tracks logged-in users. The administrator is not tracked.

Simply add the hide_from_intercom capability to the user role. The following example will exclude editors, you should put this code in your theme's functions.php or a plugin: $role = get_role( 'editor' ); $role->add_cap( 'hide_from_intercom' );

Yes, you can choose between "Firstname Lastname" or the user's displayname.

Yes, on the options screen you can choose to send the user's role and/or website URL.

Yes, there is a filter called ll_intercom_custom_data that you can use to filter the $custom array. For each extra custom user attribute you wish to send, you should add a key => value array element (e.g. Age => 42 ). Here's an example that sends the user's age based on the value in a usermeta field. This code should be placed in your theme's functions.php file or in a plugin: ` add_filter( 'll_intercom_custom_data', 'my_intercom_data' ); function my_intercom_data( $custom ) { $user_id = get_current_user_id(); if ( $age = get_user_meta( $user_id, 'age', true ) ) { $custom['Age'] = $age ; } return $custom; } ` Make sure you read Intercom's custom user attributes documentation.

Yes, you can add this using the ll_intercom_company_data filter. Your function should return the company data as an array. Here's a simple example: ` add_filter( 'll_intercom_company_data', 'my_intercom_company_data' ); function my_intercom_company_data() { $company = array( 'id' => 100, 'name' => 'My Cool Company', 'created_at' => strtotime( '10 June 2011' ) ); return $company; } ` Please read Intercom's company data documentation.

This plugin uses Intercom's default 'activator', but you can use your own one via the ll_intercom_activator filter. Here's an example that uses all links with the my-activator class: ` add_filter( 'll_intercom_activator', 'my_intercom_activator' ); function my_intercom_activator( $activator ) { return '.my-activator'; } `

Sure, just use the ll_intercom_output_snippet filter. Here's an example: ` add_filter( 'll_intercom_output_snippet', 'no_intercom_on_page_10' ); function no_intercom_on_page_10( $show ) { if ( is_page( 10 ) ) return false; return true; } `

It is highly recommended to enable Intercom's "secure mode". All communications between your website and Intercom will then use a secret key to generate a 'hash' with every request - this prevents users maliciously sending messages as another user. Please read Intercom's secure mode documentation.

Possibly, but I've not tried. I can only provide support if you're using the latest version of this plugin together with the latest version of WordPress and PHP 5.2.4 or newer.