Kommunicate - AI Agents and Live Chat for Customer Support

Yes, Kommunicate is GDPR compliant. We are committed to your data privacy and security. Please review our privacy policy to know more. If you have any questions about data privacy and security, you can mail us at privacy@kommunicate.io.

No, we don't have a free plan. Our pricing starts at $40/month.

You can sign up for free to leverage the benefits of the full-fledged support platform for 30 days. Credit card details are not required for the trial period. After 30 days, you can upgrade to your preferred plan to continue using the platform.

You can add a team member by inviting them from the Kommunicate Dashboard. Go to Dashboard→ Settings and click on 'Teammates' under the 'Team' section. Just enter the emails of your team members, assign their roles, and we will send them an invitation to join your team. Please note that your billing will automatically change once you update the number of agents you have.

You can easily add bots in the Kommunicate live chat widget. Go to the Bot section, you can make your own bot using our GUI bot builder - Kompose OR integrate Dialogflow, Amazon Lex, and any other third-party/custom bot. Then assign the conversations to your newly created bot from the Conversation Rules section. Refer to our docs to know more about bot configuration.

You can use Quick Replies to create templated messages for generic user queries. Go to Dashboard → Setting and click on Quick Replies under the Team section. Click on 'Create Shortcut' and enter a shortcut name and full message to be displayed. One example could be using 'bot' as a message shortcut for 'Are you looking for bot integration? We can help you. You can use Kommunicate's Dialogflow integration to make your bot or request a custom bot from us'. You can trigger this message in chat by sending a word preceded by a slash(/) and shortcut name. '/bot' in the case mentioned above.