Kreechat -- WordPress 插件

开发者	sspsdev
更新时间	2026年9月14日 21:39
PHP版本:	7.4 及以上
WordPress版本:	6.8
版权:	GPLv2
版权网址:	版权信息

Kreechat is a live-chat widget developed by SSPS Ltd. It gives you an easily modifiable chat widget for your WordPress website, connecting it to the Kreechat support platform. Developed by Kristian Lachev, Kristiyan Danchov and Kristian Lalov. Features

Six built-in widget themes (Daylight, Midnight, Aurora, Forest, Sunset, Graphite)
Advanced theme customization seeded from any built-in theme (colors, gradients, backgrounds)
Selectable icons for the launcher, send, attach, and minimize actions
Customizable buttons (labels, style, corners, width)
Customizable scrollbar (grip and track colors including transparent, hover and held-grip colors, thickness, corners, instant or fading hold)
Widget layout controls (position, header alignment, composer order)
Three admin-page themes with live preview
File exchange
Text chat
Customizable chat display name
Interactive support-bot preview with a ready-to-customize example decision tree
Reply to a specific earlier message, shown as a quote on the reply
Customizable welcome message

Requirements

WordPress 6.5 or higher — The chat widget uses the Script Modules / Interactivity API introduced in WordPress 6.5. The plugin will not activate on older versions.
PHP 7.4 or higher

Login to your WordPress admin panel.
Go to "Plugins" on the sidebar.
Click on "Add Plugin" and search for "Kreechat".
Install and activate Kreechat. The setup screen opens by itself.
Press "Connect instantly". You will be asked to sign in — or to create a free account if you do not have one yet.
Confirm your site, then press "Connect site". You are sent back to WordPress and the widget is live.

Prefer to do it by hand? Open "Use a token instead" on the setup screen, then generate a token in the Kreechat app under Admin Panel (top left icon) > Settings > Communication Services > WordPress. Each site needs its own token.

1.2.0

Assistant steps can now send several message bubbles, up to six per step.
Links in assistant messages are clickable. Paste a full address, or write link text to show words instead.
A step that offers choices can now also offer "Talk to an agent".
The department picker in the widget is now a styled dropdown that works with the keyboard.
Removed the Service Name and Guest Welcome Message settings.
Chat sessions are now issued through your site, so a visitor can no longer skip the email verification setting from their browser.
Page addresses shared with Kreechat no longer include query strings or fragments.
Admin menus and scrollbars now follow the selected admin theme.

1.1.9

The widget now remembers where the visitor was: an open conversation, the email, code and department steps, and the assistant's current answer all survive a page refresh or moving to another page.
Added an unread count on the chat button and on "Continue your chat" when an agent replies while the conversation is out of view.
An existing conversation now has a single way back in from the welcome screen instead of several buttons that did the same thing.
Added "Back to the assistant" to the email, code and department steps.
Fixed the conversation shifting when the emoji picker is opened.
The closing notice now appears as soon as an agent closes the chat, without a refresh.
Changing the email verification setting now applies to visitors straight away.
When email verification is required, browsing activity is no longer recorded for an address that has not been verified.
Logging out in one tab now resets the widget in the visitor's other tabs.
Fixed Client activity not updating when the visitor moves to another page.

1.1.8

Added the ability to reply to a specific earlier message; the reply shows a quote of what it answers.
"Require email verification before starting a chat" is now off by default for new installs.
Fixed the logout button disappearing while a chat is closed or a reopen request is pending.
Replaced the technical "invalid or unregistered token" message with a clearer "not set up yet" view.
Fixed the launcher icon rendering invisible against dark launcher backgrounds, most visibly on the Graphite theme; it is now its own customizable color.
Fixed the widget loading slowly in some cases.
Site disconnection is now authenticated with a private per-site secret instead of the shared connection token.
Improved reliability of the "waiting for your first chat" step during setup.

1.1.7

Added an interactive bot preview that updates while a decision tree is edited.
Added a one-time example support bot with common order, return, and product branches.
Saved bots can be selected from the bot list for an interactive preview, and live-chat handoff is limited to final steps.
Deleting the plugin now disconnects the site from Kreechat, so the token is free to use elsewhere.

1.1.6

Added one-click "Connect instantly" setup: sign in, confirm your site, and you are sent back with the widget already live. No token to copy.
Setup is now a guided three step flow — connect, choose a look, go live — with a progress indicator on every step.
Finishing setup opens Kreechat in a second tab and points out that chats are answered there, not in WordPress.
The last step links straight to your own site so you can open the widget and try it.
Sites can now be connected without a Kreechat account first — you can register during setup and return to finish.
The setup screen explains what Kreechat is and links to account creation; pasting a token by hand is still available.
Kreechat now opens its setup screen on activation, adds a Connect link on the plugins list, and prompts while the site is unconnected.
Connection failures now say what went wrong and what to do — including when a token is already in use on another site.
The settings page no longer blocks on a token validation request every time it is opened.

1.1.5

Added an optional logout button so clients can clear their session and continue with another email address.
Stored WordPress tokens are now validated against Kreechat, including during WebSocket authentication.
Invalid tokens are disconnected safely and prompt administrators to connect a valid token.

1.1.4

Added scrollbar design controls: grip and track colors (solid, gradient, or transparent), hover and held-grip colors, thickness, corners, and whether the held grip changes instantly or fades in.
Scrollbar colors are now part of each built-in theme and of advanced customization, so "Reset to theme" restores them.
Every scrolling area in the widget now shares one scrollbar design, and Firefox picks up the grip and track colors.
The Appearance preview shows a longer sample conversation and stays pinned to the newest message.
Support bots can be exported to a JSON file, one at a time or all at once.
Bot export files can be imported from the Bots tab, including onto another site.
Fixed "Highlight edited area" drawing its outline over the neighbouring component when the message list or composer was the edited area.

1.1.3

Attachments that are too large or of an unsupported type now explain why instead of failing silently.
Oversized attachments are rejected when picked, before the upload starts.

1.1.2

Fixed WordPress chat message rate limiting.
Added automated support flows.
Improved real-time reconnection and chat history caching.
Fixed department selection and ticket state updates.

1.1.1

Fixed the plugin being unusable for logged-in WordPress administrators.

1.1.0

Fixed new chat messages requiring a page refresh to appear after the connection was dropped by the server.

1.0.9

Six built-in widget themes with WCAG AA validated palettes
Advanced customization mode seeded from the selected theme: colors, structured gradients, icons, layout, buttons
Live widget preview inside the admin Appearance tab
Tabbed admin settings (General, Appearance, Behavior) with three admin themes
Inline token management: masked display, reveal, copy, and safe in-place replacement that validates the new token before touching the old one
Save confirmations shown as dismissible notices
Uninstall now cleans up all plugin options

1.0.8

Fixed the emoji picker showing no emojis when the chat history failed to load.

1.0.7

Added edge case handling for blocked clients, closed tickets, and email re-verification restarts.

1.0.6

Fixed the logger module failing to load, which stopped the chat widget from initializing.

1.0.5

Initial Kreechat release

Kreechat

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