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Kvickdesk

开发者 bohlintech
更新时间 2026年9月11日 14:09
PHP版本: 7.4 及以上
WordPress版本: 7.1
版权: GPLv2 or later
版权网址: 版权信息

标签

customer support support helpdesk ticketing service desk

下载

2.2.1

详情介绍:

Kvickdesk connects your WordPress site to Kvickdesk – a Swedish helpdesk/ticketing service for service and repair businesses. Your customers report their issue directly on your site, and you receive the ticket neatly structured in your Kvickdesk portal, with AI-assisted initial assessment, a troubleshooting plan, time tracking and service reports. The plugin and the service are currently in Swedish, aimed at Swedish businesses. What you get: The form and the ticket workflow are powered by the Kvickdesk platform. A Kvickdesk account is required (14-day free trial, then a subscription).

安装:

  1. Install and activate the plugin.
  2. Go to Settings → Kvickdesk.
  3. Enter your Company ID (your slug, e.g. yourcompany – found in the Kvickdesk portal under Integrations) and save.
  4. Done! The floating button is shown on all pages. If you prefer to place the button yourself, use the Kvickdesk-knapp block or the [kvickdesk] shortcode.
Don't have a Kvickdesk account? Sign up at kvickdesk.se – 14-day free trial.

升级注意事项:

2.2.1 Documentation update for the WordPress.org directory. No functional changes.

常见问题:

Do I need a Kvickdesk account?

Yes. The plugin is a connector for the Kvickdesk service. You register your business at kvickdesk.se (a 14-day trial is included).

Can I disable the floating button and only use the block/shortcode?

Yes. Untick "Show the button" under Settings → Kvickdesk. The block and the shortcode work independently of the floating button.

Can the button match my brand?

Yes, in two ways: it automatically picks up your brand color from Kvickdesk, or you choose a custom color in the settings. The Gutenberg block additionally has the full WordPress design controls (color, typography, padding, border, shadow).

Does the plugin affect my site's design or performance?

No. The widget loads as a small script in the footer and renders inside an isolated Shadow DOM. The form opens in an iframe only when the visitor clicks the button.

Where do the tickets end up?

In your Kvickdesk portal (app.kvickdesk.se), where you manage tickets, time, materials and service reports. The customer receives automatic email confirmations and a personal ticket page.

Is the plugin available in English?

The settings page and the customer-facing form are currently in Swedish, as the service targets Swedish businesses. Translations may be added via translate.wordpress.org.

更新日志:

2.2.1 2.2.0 2.1.0 2.0.0 1.0.0